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“Pushing th boat out at the InterContinental” 4 of 5 stars
Review of InterContinental Kiev

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InterContinental Kiev
5.0 of 5 Hotel   |   Velyka Zhytomyrska Street 2A, Kiev 01001, Ukraine   |  
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Ranked #6 of 113 hotels in Kiev
Southampton, United Kingdom
Top Contributor
52 reviews 52 reviews
51 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
“Pushing th boat out at the InterContinental”
4 of 5 stars Reviewed March 13, 2013

I spent the second night in Kiev at the InterContinental - it was supposed to be a one night trip, and the advance purchase price was not far off what I pay to stay at the Radisson Blu, so I figured why not! This brand is normally over my budget, but once in a while doesn't hurt.

Check-in was easy enough. I chose not to leave a credit card deposit but pay as I went. This meant that checking out was incredibly easy: I just dropped off my cardkey and went. Internet was included, as were the contents of the mini-bar, which I thought was a nice touch (it had just soft drinks, but that's fine by me). My room was had nice furniture, high ceilings and a very comfortable bed.

I decided to eat in the lobby lounge as I was travelling solo, and it was bitterly cold. One soft drink, a hot chocolate and a caesar salad came to almost £50, which I should have been prepared for given Kiev prices, but it seemed extraordinarily expensive. The hotel is located in the city centre, so there are pleasant walks, and I breakfasted in a nearby cafe.

If a smoker, there is one gas chamber on the second floor, which is pretty vile (not quite chipped formica tables but not far off) or it's outside in the cold. I will knock the habit on the head one of these days!

For the price, it would be nice if the staff broke into a smile occasionally. They were perfectly pleasant on reception, but staff in the lobby lounge seemed to have a perpetual sneer.

Room Tip: My room overlooked an internal courtyard: not particularly inspiring.
See more room tips
  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 22, 2013
Dear Guest,
Thank you very much for taking time and sharing your feedback with us. It is a pleasure to read that you appreciated convenient location of the hotel, rooms and free mini-bar. We have taken your remarks on board regarding our prices in the Lobby Lounge Bar.
We will be looking forward to see you again during your next visit to Kiev.
Kind Regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Helsinki
Top Contributor
96 reviews 96 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 6, 2013

This is just a typical Interconti hotel, nice room with very nice furniture. Great bed, free minibar, fast WiFi,. But still there is something wrong with a service in this hotel, always have been. Staff is polite and most of them even smiles, but still, something is missing. Come here, if you want to a nice room and quiet hotel.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 25, 2013
Dear Guest,
Thank you very much for your good comments about our hotel and its facilities. We also appreciate your comments about our service and staff. It’s very important for us and helps us to improve in order to meet your expectations in the future.
We are looking forward to welcoming you at our hotel.
Best regards,
Hotel Management
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Istanbul, Turkey
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2013

The hotel is opposite the Hyatt (which is much better for the same price). The design of Interconti hotels really needs an update. However service is correct, rooms as usual. No thrill, no (good or bad) surprises, just efficient and fairly boring.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 25, 2013
Dear Guest,
Thank you for taking the time to write the review. We are pleased to hear good comments about our service. We are taken your feedback on board.
Best regards,
Hotel Management
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St. Petersburg, Russia
Top Contributor
70 reviews 70 reviews
49 hotel reviews
Reviews in 46 cities Reviews in 46 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 1, 2013

"+":
-close to city center
-free wifi
-perfect breakfast
-good service

"-":
na

Good Hotel, nice building (not common case for Intercontinental), clean new rooms, big bathroom, perfect brekafast, not expensive food in hotel restaurants, located in cuty center - just 3 min to central street, a lot of pubs/restaurants around.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 5, 2013
Dear Guest,
Thank you very much for your feedback. It was a pleasure to read that you have enjoyed the convenience of the location, rooms, level of service and the dining facilities.

We will be looking forward to welcome you back at InterContinental Kiev.

Kind Regards,
Hotel Management
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Milano
Top Contributor
56 reviews 56 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 16, 2013

This was not my first time in Kiev and this hotel, I can say for sure it's the best one in Kiev together with Hyatt (very close to each other). The hotel is in the city centre, 40 min away by the airport by car (Euro 25 for the sky taxi). It's an historical building, very elegant and luxury. The lobby is huge, elegant, cozy and good looking, people is very kind, polite and well educated and they know how to treat customers. Rooms are luxury, not very big but well organized and with very good furnitures. Bed is vety confortable and bathroom is well organized. The athmosphere is very quiet and elegant and Intercontinental staff knows hot to make feel a customer special. Breakfast is very good and high quality food even if I have to say that comparing to the last time I was there they changed something in the range of prodcucts especially talking about the sweets area. But, still, always the best in Kiev. I recommend this hotel for sure despite the fact it's quite expensive comparing to the European, Middle East and Asian Intercontinental hotel fares.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, February 18, 2013
Dear Guest,
Thank you very much for taking time and sharing your feedback with us. It is a great pleasure to read that you liked our rooms, facilities and breakfast quality. Moreover we are incredibly happy that you have been satisfied by the level of professionalism of our staff. We will pass your warm remarks to the rest of the team.
We will be looking forward to welcome you back at InterContinental Kiev.
Kind Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2013

Stayed for few nights , enjoyed the hotel and the staff , arrived very early in the morning (9:30am) after a night flight , they were happy to check me in at that time.
Good rooms , and very nice facilities , and very good location as well.

Recommended.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, February 7, 2013
Dear Guest,
Thank you very much for your recommendation. We are delighted to read that you appreciated the rooms, facilities and location of the hotel.

We will be looking forward to welcome you back at InterContinental Kiev.
Best Regards,
Hotel Management Team
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2013

My favorite hotel in Kiev. And one of the best IC in the chain.
The location is great. It`s not only the city center - but the heart of Kiev. All places, restaurants and bars are in walking distance.
A staff on the reception is well-trained and extremely polite.
Club room is big; I always prefer a room on the back side of the building - you don`t have a view to a church, but you have a balcony! What a perk.
The club lounge is located on the 2 floor and it is one of the best in the IC chain. Fruits and a very good old whiskey during the day; fantastic breakfast and tasty dinner until 10 pm. Local kitchen is the best.
I like this hotel so much - but disappointed with the pool. The healthclub is nice, sauna is fantastic. But the pool is too shallow!
One more moment. In a welcome letter they mentioned that a health center is open round a clock. But actually the gym IS - but sauna and pool will be closed at night.
The price could be a little bit cheaper - but anyway I like to stay here and it worth it`s price.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, February 7, 2013
Dear Guest,
Thank you very much for the review.
We were pleased to read that you have enjoyed the level of professionalism of our Reception team. Moreover we are extremely happy that you appreciated the location, rooms and quality of food and service in the Club InterContinental Lounge.
Your comments in regards to our pool was passed to our Executive team.

We will be looking forward to welcome you back at InterContinental Kiev.
Best Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental Kiev

Address: Velyka Zhytomyrska Street 2A, Kiev 01001, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Kiev
#4 Business Hotel in Kiev
#5 Romantic Hotel in Kiev
#5 Luxury Hotel in Kiev
#7 Family Hotel in Kiev
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Kiev 5*
Official Description (provided by the hotel):
Situated in the very heart of ancient Kiev and next to three main Ukrainian orthodox churches—St. Sophia, St. Michael and St. Andrew—the location of the InterContinental Kiev is truly unique. Built to match its historical surroundings, the hotel’s traditional style is grand and elegant. Business travellers will appreciate our proximity to corporate entities, government agencies and embassies. When it’s time for leisure, a wealth of shopping, historical and cultural sights are nearby including the Opera House, Khreschatyk (Kiev Main Street) and the Museum of Eastern and Western Art. Spread across 11 floors on the Dnipro River and City Wings, 272 rooms including 7 suites offer you pure relaxation in traditional surroundings. ... more   less 
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Also Known As:
Intercontinental Kiev Hotel Kiev

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