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“Excellent location and stuff” 5 of 5 stars
Review of Balkan Orient Express Hotel

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Balkan Orient Express Hotel
4.0 of 5 Hotel   |   Prizrenska 2, Belgrade 11000, Serbia   |  
Hotel amenities
Ranked #40 of 72 Hotels in Belgrade
Nis, Serbia
1 review
3 helpful votes 3 helpful votes
“Excellent location and stuff”
5 of 5 stars Reviewed December 15, 2013

I was in hotel for 3 nights and I can tell than hotel is grate, with excellent location in the center of the city. Stuff at the reception is excellent, very profesionall and helpful. Restoran is grate with grate stuff and food. Room was very clean and comfort.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, January 29, 2014
Dear,

Thank You very much for Your review.

We are doing our best to make our guests staying nice and pleasant.

We are glad to hear that You have enjoyed with us.

Thank you again and we are looking forward to welcome You next time.

Best regards.

Branimir Mladenovic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    38
    55
    42
    26
    5
See reviews for
17
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Milano Marittima, Italy
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 13, 2013

I was there two weeks ago and had very nice time. Stuff at the reception was excellent, they provided me with some excellent informations and advices about the city. Also stuff from the restaurant was very professional, you must try cheesecake in the restaurant. Location is in the center of the city. Room was very clean and comfort.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, January 29, 2014
Dear ,

I will use this opportunity to thank You for Your review.

It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service.

We hope that You will be our guest again.

Kind Regards,

Branimir Mladenovic
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennevoll, Norway
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 12, 2013

Recently, I’ve spent couple of days in hotel „Balkan“, Belgrade on business. „Balkan“ is situated in Belgrade downtown, which is great, given that I’ve spent most of my time in the office in the same area. Great location of this hotel made use of cab or public transportation needless. All the shops and other things to see are within walking distance. The room was spacious with comfortable bed and all in-room amenities I needed.
I’d like to take this opportunity to thank the staff at the desk. They’ve been friendly and very helpful during my stay.

Room Tip: Rooms on the south side (Towards Prizrenska Street) are with nicer view.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, January 29, 2014
Dear ,

I will use this opportunity to thank You for Your review.

It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service.

We hope that You will be our guest again.

Kind Regards,

Branimir Mladenovic
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 11, 2013

I have stayed at Balkan Orient Express Hotel on November. It was very pleasant stay. Room was comfortable, with street view and king size bed. Breakfast was very delicious with wide range of pastries, hams and cheeses. Coffee is very good and You should taste it at Orient Express restaurant.

Hotel is situated in the top center, main square is behind the corner on distance of 100m.

Restaurant staff were very polite and helpful. Service at the restaurant is excellent.

I will come back again on spring.

Room Tip: ask for comfort room with street view, 204 is my recommendation
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, January 29, 2014
Dear ,

I will use this opportunity to thank You for Your review.

It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service.

We hope that You will be our guest again.

Kind Regards,

Branimir Mladenovic
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2013

Location is excellent, it's in the center of the city. I stayed in a room that is very comfortable. Breakfast was good. Stuff from the restourant are very nice and polite. People from the reception are friendly, epecially Sandra, who was very professional on my check in. Wifi signal was bad. I recommend this hotel to everyone who's passing trought Belgrade.

Room Tip: I stayed in 204 and it was pretty good, it has excellent view on bridge.
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, December 3, 2013
Dear sir,

I will use this opportunity to thank You for Your review.

It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service.

We hope that You will be our guest again.

Kind Regards,

Branimir Mladenovic
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 30, 2013

It has an excellent place nearby the old centre of Belgrade, but the rooms are very small and the bathrooms need renovation. The breakfast decent enough, the stuff rather polite and helpful. If you are staying for a night or two it is a good choice. If you have to stay a little bit longer you should look for another hotel.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review, December 3, 2013
Dear Mr. Filippos,

Thank you for Your review.
We are glad because our services and staff has been pleasant to you.
Unfortunately, the room where you've stayed is requested and reserved from Your company, as your company requested and paid this room type. We always encourage our guests to write their expectations about room type and other preferences before arrival, either to request it at reception desk upon arrival. At Balkan Hotel we are always thriving to delight our guests and we regret because we haven't been informed about your room preferences, as a room change is the least we could do for you.


Please do accept our invitation for your next visit, as we wish to meet your expectations without any exception.

Warm regards,

Branimir Mladenovic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2013 via mobile

Stayed last weekend. Great location, nice staff, good breakfast, rooms small, big bathroom. But fri, sat, sun night parties on until 3am. I was on the 4th floor but it just funnelled up, boom boom bloody boom!!! Reception wasnt bothered as its an income stream. Damn taxis and pick ups papping hooters all night,and noisy shouting revellers outside. If youre going to run a hotel then have some consideration for the hotel guests!!!! Its a HOTEL NOT A DISCO!!!!!!

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balkan_Mngmt, Guest Relations Manager at Balkan Orient Express Hotel, responded to this review, February 21, 2014
Dear George M,

Thank you for sharing your review

Fortunately, or unfortunately, our restaurants and bars are very busy which, of course, is a sign of popularity and normally contribute hugely to the atmosphere.
I shared your review with the teams and we all send our apologies for this .
I sincerely hope to be able to welcome you back soon so that you can hopefully experience the hotel in a much better way.

With best wishes,

Kaća Purić
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Balkan Orient Express Hotel

Address: Prizrenska 2, Belgrade 11000, Serbia
Location: Serbia > Belgrade
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Best Value Hotel in Belgrade
#29 Luxury Hotel in Belgrade
Price Range (Based on Average Rates): $
Hotel Class:4 star — Balkan Orient Express Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
Hotel Balkan is an oasis of peace and cosiness, placed amidst the boiling energy and tumultuous life of Belgrade center, daily visited by thousands of people, and is an ideal basis for businessmen as well as for leisure travelers. ... more   less 
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Also Known As:
Balkan Hotel Belgrade

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