I visited the hotel with my boyfriend and my general impression is - very poor. We were transferred here from their other hotel we booked. The room we were transferred to has even higher price (although we weren't charged extra) and having that in mind (plus comparing to other hotels with such prices) - the shock is even bigger.
I will start with some nice words - the staff is extremely pleasant and nice. No doubt. Very young and nice people. This is the only thing that prevents you from falling into rage and leave completely disappointed. Also, if you just need bed, have deep sleep and a lot of money, then you won't find any problem with the hotel.
It's also nice that the rooms have couches, so you can have a pleasant place for activities like working on computer etc.
1. The staff is friendly, but completely amateur. They look and act like students on first day of practical course, without any idea of what to do with guests and how the hotel should be managed. It's not even a hostel service.
The most hideous and dangerous part is hotel's security. They forget to lock the main door, there is no one after 9 PM, lot of strange people are entering the hotel, buzzing around... and you never know who is who - their friend, hotel guest, guest of people who live on higher floors... I felt uncomfortable all the time.
The hotel doesn't have its laundry and they are "in fight" with the laundry they have contract with, so you better take your own towels (if you don't want to wait all day for them) and be super-clean, because you can't expect carpet cleaning or sheet changing (even within their 3-day terms). Also, count on your own toilet paper and clean the bathroom thoroughly before using it. Cleanliness - horrible.
You also better be strong, especially for room 104, as it doesn't have working doors (main and bathroom) and you have to do a looot of pushing and sweating to lock them (only way of closing them).
Other horrendous part is the noise. Buy ear plugs!!! The rooms are not sound-proof and you can expect horrible noise 24 hours per day, from all parts - people who live there (expect parties with high-volume music, dogs barking, screaming in the hall all day and night, banging on walls, kids running), guests and staff (There is no restaurant. Tables are in hall, in front of the door. If some guest want to have breakfast at 7 or come at 3 PM, you can be sure to enjoy nice scream or fork and knife fight. The staff is loud, too. Expect enjoying Champion League/music in your room), street (the noisiest street in Belgrade).
You have breakfast included in the price, but don't expect anything special and super-fresh. The hotel doesn't have a buffet. You eat in the hall, in front of your hotel room. You have to arrange the exact time for breakfast. Complete dish/laundry "service" is made of two girls (wonderful and super-nice), who work only till 1 PM.
In addition, expect poor Internet connection.
To resume, you won't faint from shock, but this is not a real hotel. If you just need a bed, better pay 10 euros in some hostel, unless you find the tremendously big TV the only thing that makes you happy in life.
Whatever room you choose, bring ear plugs with you
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.