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“Still a Favourite” 5 of 5 stars
Review of InterContinental Bucharest

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InterContinental Bucharest
5.0 of 5 Hotel   |   4 Blvd Nicolae Balcescu, Bucharest 010051, Romania   |  
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Ranked #7 of 162 Hotels in Bucharest
John O'Groats, United Kingdom
Top Contributor
156 reviews 156 reviews
147 hotel reviews
Reviews in 86 cities Reviews in 86 cities
128 helpful votes 128 helpful votes
“Still a Favourite”
5 of 5 stars Reviewed January 10, 2014

What a joy it was to go back to this hotel. Excellent staff. Front desk people and the concierge looked after me well. Superb room (I had a junior suite). Superb room service - I try not to eat chips but the ones with my hamburger were just too good...

Location is superb. I asked for an airport pickup and the hotel car was also great.

All in all a credit to IHG. Well done Intercontinental Bucharest.

Room Tip: Superb views from all rooms.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, January 21, 2014
Dear Guest,

Thank you very much for your excellent review. This is our greatest satisfaction, to read all about such great experiences in our hotel. Thank you for sharing is wit us and thank you for recommending us.

I am looking forward to your next visit!

Best wishes,

Stefan Frank

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 8, 2014

Booked into hotel for New Year's Eve also dinner was booked at 1 of the party nights which was on offer. I must say it was a very good choice food superb, hotel could not fault, service was impeccable all round very good experience,in the hub of Bucharest close to old town with many bars near by. Would return to this hotel again when we are back to Bucharest sometime in the future a very happy Scottish family and we do enjoy a HOGMANAY. Thank you

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, January 21, 2014
Dear Guest,

Thank you for choosing InterContinental Bucharest and sharing your New Year’s Eve celebration with us. I am glad that you found the food, hotel and service to your liking. It is great that you want to return to us for your next visit in Bucharest. I am looking forward to it.

Thank you for recommending us.

Best wishes,

Stefan Frank

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla
2 reviews
5 of 5 stars Reviewed January 1, 2014

we have been several weeks ago in the hotel. Only one word can describe it -EXCELLENT!
The food, the rooms, the location everything ! just excellent! the most amaizing thing is the stuff and the manager!!! thanks you very much!
see you soon
Bela and Elhanan Levy
Rishpon, Israel

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, January 14, 2014
Dear Guest,

Thank you for your great review. I am happy to read that you have found our services excellent and that you had such a pleasant experience with us. Thank you very much for recommending us.

I hope I will have the chance to welcome you back again in the near future.

Best wishes,

Stefan Frank

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed January 1, 2014

we have been in the hotel! the place is just excellent from all points of view;excellent food, accommodations, excellent rooms, ect... but most of all the stuff was amazing specifically the manager! No words!!!
thanks you very much!!!! see you soon! Bela and Elhanan levy, Rishpon. ISRAEL!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, January 14, 2014
Dear Guest,

Thank you so much for your excellent review. I am so very happy to read that you spent such a wonderful time with us. It is great to see that you have found all our services to your liking. Thank you for the praising words addressed to the team and thank you for all your recommendations.

I am looking forward to seeing you back. It is always a pleasure to have to chance to welcome you.


Best wishes,

Stefan Frank

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Top Contributor
64 reviews 64 reviews
59 hotel reviews
Reviews in 55 cities Reviews in 55 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 14, 2013

An excellent hotel in a great location convenient for business and leisure. There's a fanastic panoramic skyline view of the city of Bucharest from the two gymn areas, the pool and jacuzzi in the fitness and spa room on the 22nd floor. A sauna, steam room and massage room are also there. The food in the restaurant was very good, service was great and the rooms and common areas decorated to a very high standard. A nice touch was that every night a new postcard welcoming message of interesting Romanian customs, history and trivia is left on the bed after the room is cleaned.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, December 16, 2013
Dear Guest,

Thank you very much for your excellent review. I am so very happy you had such a fantastic experience with us at the InterContinental Bucharest. It is great that you could take some time and visit the 22nd Floor Health Club. The outstanding panoramic view is something one shouldn't miss once visiting the hotel. It is really great! I am glad you have enjoyed it. Thank you for recommending us.

I hope I will have the chance to welcome you back in the near future.

All my best wishes.

Stefan Frank

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 12, 2013

During a 5 day stay, the attitude of the staff- from doormen, through reception and housekeeping....even room service at 2:00 AM was at the top of my expectations from world experience. The room (a suite) was very nice, though not much of a view....no fault of the hotel. The brunch in the morning is fantastic with lots of seating in a lovely glass ceilinged area. The bar can be a bit smoky at night, but its acceptable.
The restaurant staff was courteous and cheerful even when I showed up 5 minutes before their 10 PM closing.

Room Tip: splurge...get a suite
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... B, General Manager at InterContinental Bucharest, responded to this review, December 16, 2013
Dear Guest,

Thank you for sharing your 5 start review with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay. I am happy that our services exceeded your expectations and I am confident you will return to create together much more memorable moments. Thank you for all the praising words addressed to the entire team, from the doorman to the housekeeping and restaurant team.

I am looking forward to the next opportunity to welcome you back to the InterContinental Bucharest.

All my best wishes,

Stefan Frank

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
92 reviews 92 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 9, 2013

The hotel is situated on University Square & next to the National Theatre. It is therefore within a very short walk of the Old Town & major sites. It's next to a Metro station so transport is easy. The views from the upper floors are magnificent and it has a good health club (pool, jacuzzi, steam room, sauna) on the top (22nd) floor.
The bedrooms are spacious, usual Intercontinental standard, with well equipped bathrooms. It is worth paying extra for the club rooms, as the club lounge on the 21st floor is exceedingly good: great breakfast, coffee & tea available all day, & from 6pm alcoholic drinks and small food portions).
The staff were all helpful. Can't comment on the restaurants as we didn't use them
So, why only 4* (and I did wonder whether just to give it 3*)? There are a number od downsides. Whilst the health club is good, the changing facilities are abysmal, and the worst we have experienced. There are only 2 showers & these are next to the sauna & steam room, with just a flimsy curtain for privacy, with toilets some way away. Very difficult to shower & change back into clothes/wash hair & dry hair etc, with other sexes passing very close. Also, there was nothing at all in the room or on the TV to say anything about facilities of the hotel, not even check out times. At first I thought that was just missing from our room, but later we returned in a different room & it was just the same. Not even anything about how to get an alarm call. No offer of help with luggage.
We booked in advance (cheaper!) for 2 nights & then later in the week for 1 night. Consternation when the credit card statement arrived to find that we had been charged for 2 two night stays. It took several calls to Priority Club to get reimbursed & so initially it just served to reinforce all the negative publicity about Romania. Shame as it is a great country.

Room Tip: Get on on the club floor
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Bucharest

Address: 4 Blvd Nicolae Balcescu, Bucharest 010051, Romania
Phone Number:
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Bucharest
#6 Luxury Hotel in Bucharest
#7 Family Hotel in Bucharest
#8 Romantic Hotel in Bucharest
#9 Business Hotel in Bucharest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Bucharest 5*
Number of rooms: 257
Official Description (provided by the hotel):
Towering above the city skyline, InterContinental Bucharest is one of the city's favourite international high-rise hotels, a distinction owed to its ideal location, fine appointments and impeccable service. Experience the Club InterContinental Lounge on the 21st floor of the hotel for a memorable stay in a relaxing, private and elegant setting designed to fulfil the expectations of the business travellers. Immerse yourself in the beautifully designed pool, with panoramic city vistas on the 22nd floor. Dine at Corso Brasserie, offering a contemporary Romanian menu and glass walls overlooking Bucharest. For a fine dining experience, try the Modigliani Pasta e Carne, one of the top Italian restaurants in Bucharest.The Old City Center, the Romanian Athenaeum Concert Hall and Cismigiu Gardens are just a few minutes away from the hotel. You’re also within walking distance of Bucharest’s business and shopping districts. Start your Bucharest's itinerary with the amazing city view from your room balcony! ... more   less 
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Also Known As:
Intercontinental Bucharest Hotel Bucharest
Bucharest Intercontinental

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