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“Very good hotel” 4 of 5 stars
Review of Pullman Bucharest World Trade Center

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Pullman Bucharest World Trade Center
4.0 of 5 Hotel   |   10 Montreal Square | Sect. 1, Bucharest 11469, Romania   |  
Hotel amenities
Ranked #28 of 162 Hotels in Bucharest
Germany
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
“Very good hotel”
4 of 5 stars Reviewed 6 days ago NEW

Stayed recently in the Pullman hotel in Bucharest. Hotel is located some 20 minutes by taxi from the airport, close to the city center.
We did have a very reasonable/competitive price. The hotel service was good, room was nicely sized, clean and the bed of good quality.
The view from the room was exepetional. Wlan was complementary and extraordenary fast. The only minus was the air condition, which was not really cooling down the temperature in the room. During the night it was to warm. Breakfast was in buffet form, with a good selection, quality was ok. I have already stayed in quite a number of different hotels in Bucharest. But the Pullman will be certainly my choice, when coming back in 2015.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Brussels, Belgium
Top Contributor
122 reviews 122 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very impressed with this hotel:
- Good sized room and large bathroom (see photos).
- Reliable wifi connection with a strong signal (surprisingly, I find this is unusual in most hotels)
- Sleep quality: next to a busy road but I personally didn’t hear any traffic noise at all so good sound insulation.
- Location – probably more of a business-orientated location (which was perfect for me) but it’s not very convenient for the old town
- Good selection of hot and cold food at Breakfast – note it’s only 10 euros if you pre-book but 19 euros if you don’t.
- For a hotel it has a well-equipped fitness centre
- Staff were mainly excellent. Staff at the front desk were very professional but also warm and friendly. However, certain staff in the breakfast area seemed more interested in talking to male guests than seating female ones.
- You can book a private car to pick you up direct from the airport for just 17 euros. You can also book the cars to take you to and collect you from anywhere you want to go. Drivers are punctual and courteous, it avoids having to haggle with taxi drivers and you can charge it to your hotel bill.
- Reasonable prices for food and beverages – the room service food which I ordered was good (not amazing) but very punctually delivered and reasonably priced.

Overall the price I paid for a hotel of this standard was excellent. I wouldn’t hesitate to stay here again if I returned to Bucharest.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, 1 week ago
Dear Guest,
thank you very much for taking your valuable time to give such a detailed feedback about our hotel, the quality and service which my entire team is so proud of offering to all our guests on a daily basis.
It makes me very proud to read such a positive feedback, especially from a frequent traveler like you. Certainly I'll share your comments with the team as it is confirming our efforts and will motivate us to continue this way.
I hope to have the pleasure to welcome you back to Pullman Bucharest World Trade Center personally in the near future.
Kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
97 reviews 97 reviews
56 hotel reviews
Reviews in 54 cities Reviews in 54 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stopped at the Pullman for one night. I was a short but enjoyable stay. Everything was smooth, room nice and clean and the staff very friendly and helpful. As it was late I had a dinner at the hotel (steak house) which is pricey but offers nice meals. Breakfast was a typical buffet, nothing to complain about and nothing to look forward to. Wi-Fi was free and worked very well. I will be coming back if I am in the area again.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, 3 weeks ago
Dear Guest,
thank you very much for staying with us at Pullman Bucharest World Trade Center and taking your time to share your review here on tripadvisor.
I'm please to read an overall very good review from an experienced traveler like you and hope to welcome you back very soon.
Kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wien
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 21, 2014

After having stayed many times in two other top hotels in Bucharest, I chose Pullman for the first time since I needed to catch a very early flight the next day. I was positively surprised by the quality for the price, which is on average below the typical city center five star hotels. The room was very convenient, had all the usual things a five star hotel offers. The bed was very comfortable and I even had soft drinks from the minibar included in the price. What I also really liked was the isolation from traffic right in front of the hotel so it was a short, but very quiet night. I can also not complain about the bathroom at all. It was relatively large and even had something I urgently needed that day - spare toothpaste as standard. A big big plus for that! (otherwise, finding something like that before midnight is a drag).
Only some minor downsides: firstly, the hotel is already some years old so some of the furniture has scratches, but that is really a only a small item. The only thing that was rather four than five star - but still absolutely plenty! - was the breakfast. Somehow, some of the food seemed to have spent too much time in the fridge, so I did not touch the fish, for example. But the rest was excellent and absolutely worth it. I also enjoyed having fresh bread being the very first at breakfast, which definitely was more important than eating fish that day. To sum up, I can definitely recommend the hotel, especially to those who like under 100€ five star deals and those who need to have a free road to the airport in the morning (some 15 mins away).

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, Manager at Pullman Bucharest World Trade Center, responded to this review, 3 weeks ago
Dear Guest,
thank you very much for taking your precious time to give such a detailed review about our hotel.
It makes me feel very proud to read that an experienced traveler to Bucharest ranks us so high by considering us a an alternative for the 5star hotels in the city center when you need to stay in the North of town or close to the airport.
I'm hoping to have the chance to personally welcome you back to our hotel in the future,
kind regards und auf Wiedersehen im Pullman,
Markus Koller
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The Hague, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014 via mobile

This hotel (not in center) will bring you spacious rooms (compared to west european standards). People were nice and food was good. I really enjoyed the Romanian steak. It will only cost you around 11 Lei to get to the center. Breakfast was very good with enough choice.

Stayed November 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, 3 weeks ago
Dear Guest,
thank you for your very kind review about our hotel and sharing your comments with the community here. I especially appreciate to read that you have enjoyed the Romanian steak which we have recently added to our menu in order to promote local products with an excellent value for price as an alternative for our imported cuts.
I'm looking forward to welcome you back to Pullman very soon,
kind regards,
Markus Koller
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Medias, Romania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

We loved our stay at the Pullman in Bucharest. The location is great, the rooms are clean, comfortable and well-equipped, the staff is wonderful, they serve a proper breakfast and their brewed coffee is excellent.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, 3 weeks ago
Dear Guest,
thank you very much for choosing us for your stay at Bucharest. I'm delighted to read you fully enjoyed your stay and appreciate our high level of quality and service which we take pride in offering to all our clients on a daily basis.
I will certainly share your comments with my team so we will stay focused and aim for even higher.
Kind regards,
Markus Koller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 18, 2014

The hotel is ok although a bit out of the center, The breakfast buffet has a lot of options catering to most needs and wishes, and is included in most deals from what I could see when ordering.

The hotel has a fitness center, but it's not much to brag about. a rowing machine, a situp bench and a multi-machine doesn't cover my needs, or the needs of anyone who try to stay fit when traveling.

The wifi works, but is variably slow. Fast enough to cover my needs, but not my wants (Netflix, not porn ;))

As far as the purely negative goes, the room was far from OK when I got here. The last occupant missed his target in the bathroom, and the evidence was still there when I checked in. Given that I checked in late, there was ample time to clean my room prior to me arriving!

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, 3 weeks ago
Dear Guest,
thank you very much for taking your time to share your impressions about your stay at our hotel here on tripadvisor.
Your feedback is very important to us as it will guide us towards improving our performance.
I have reviewed your comments - especially the one about the bathroom incident - with my team as this is certainly not the general standard of our hotel and we will take all actions necessary to avoid such a situation from happening again.
I hope to have the opportunity to personally welcome you when you'll be staying at our hotel again in the future,
best regards,
Markus Koller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Bucharest World Trade Center

Address: 10 Montreal Square | Sect. 1, Bucharest 11469, Romania
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Family Hotel in Bucharest
#23 Romantic Hotel in Bucharest
#24 Luxury Hotel in Bucharest
#25 Business Hotel in Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pullman Bucharest World Trade Center 4*
Number of rooms: 203
Official Description (provided by the hotel):
Ideally located within the World Trade Center complex in the commercial center of the city, the 4-star Pullman Bucharest is only 5 minutes from downtown Bucharest and 15 minutes from the airport. The hotel offers 203 modern rooms, including 15 spacious suites. Perfect for business or leisure, we have meeting facilities able to accommodate up to 800, and a fully equipped fitness center and spa. ... more   less 
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Also Known As:
Pullman Bucharest Hotel Bucharest
Sofitel Bucharest
Bucharest Sofitel
Accor Bucharest

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