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“Excellent all arround” 5 of 5 stars
Review of Pullman Bucharest World Trade Center

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Pullman Bucharest World Trade Center
4.0 of 5 Hotel   |   10 Montreal Square | Sect. 1, Bucharest 11469, Romania   |  
Hotel amenities
Ranked #23 of 159 hotels in Bucharest
Constanta, Romania
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Excellent all arround”
5 of 5 stars Reviewed October 19, 2012

Very good rooms and services. Position is excellent near the park in a very good area of the city. Not so close to center but easy to get there using public transport. Food is good and the service in the restaurants is good. Great view form the room especially from park side. There are some good restaurants arround if you like to try something else althoug their cusine is verry good.

Room Tip: Nice view on the park side at upper levels.
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, October 26, 2012
Dear Guest,
it is a great pleasure to read your comments about our hotel and services, which I'll certainly share with my team. I'm sure they will be a great motivation for us to continue our efforts to provide best quality and services to all our guests.
I'm looking forward to welcome you back to our hotel soon,
kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Paris, France
Top Contributor
55 reviews 55 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed October 15, 2012

Great location between downtown and airport. Rooms are good sized and clean. The beds sound to be "MyBed" concept from Sofitel.... love it! Second floor is a smoking one, wich is good too! The corner suites are very nice and huge even if they would need to be renewed to be at a real pullman level. Barbizon restaurant is great too (Tartare is a must, great staff)... but not crazy about the Arpege bar (non smoking and not very beautiful place). During the week ends, the deals proposed by Pullman are really interesting. The front desk price are a little bit too high for Bucharest during the week days... Only room service is a bad point : food is average, they always forget something in your order and the trays are a little bit cheesy for this kind of hotel. Staff is very friendly, helpfull and professionnal : quick check in and check out.

Room Tip: If you are a gold or platinium accor card owner : the upgrade is an amazing value for money during w...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, October 26, 2012
Dear Guest,
thank you very much for taking the time and review us. Obviously you are very familiar with the Accor brands and it is true - our bedding is the "MyBed" concept in deed.
Due to the Romanian legislation our lobby bar needs to be non-smoking only. Only once there would be a separation installed a smoking area will be possible.
As you appreciate our weekend deals, may I suggest you to try to book our hotel as early in advance as possible. It is true that hotels in Bucharest fill up quickly during weekdays - and this is reflected in the rates the less in advance you book.
I have noted your comments about the room service and will certainly discuss this with my team and make sure everything necessary will be done to avoid similar mistakes in the future. Soon we will be updating our room service menu - and I'm sure that this will move things in the way you expect them as well.
I'm looking forward to welcome you back to our hotel in the near future,
kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tralee Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2012

The hotel collected us from the Airport on this our first trip to Bucharest in a timely and efficient manner and despite the hotel being very very busy during our period of stay there was no detraction from the excellent service we received.
From the moment I contacted the hotel to inform that some of my friends would be arriving before me and that we had some special requirements, the hotel exceeded to our every requirement and small requests for modifications.
The food in the restaurant was excellent and the dishes we selected over our 3 night stay were delivered promptly by very pleasant staff.
The commitment customer service and quality shown y the staff and the front of house Manager were second to none and shows the hotel Managements commitment to investing in people and quality of service.
We were staying at the hotel for a specific European Winners Dog Show which was held at the Romeexpo some 500 metres from the hotel and would definitely stay at this hotel again for any occasion we have to visit Bucharest in the future and have already recommended this hotel to our friends who may wish to visit.
FIRST CLASS ...CONGRATULATIONS I WAS IMPRESSED AND THAT IS NOT EASY

Elizabeth Stewart Neville
Jazenta Corgis and Skye Terriers - Ireland

Room Tip: No need to add a tip all the rooms in my mind have excellent facilities, we stayed in a room at the...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, October 11, 2012
Dear Guest,
thank you very much for taking your time to post such a complete review about your stay in our hotel. It makes me very proud to read that even in a period of highest occupancy in the hotel, the team was exceeding your expectations with all the personal attention to details which we are proud to delivery to all our guests on a daily basis.
With pleasure I will share your comment with all my colleagues and I'm sure it will be an extra motivation for them to continue this way and push our quality and service even further.
I would be honored to welcome you or your friends back to our hotel again,
kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
222 reviews 222 reviews
20 hotel reviews
Reviews in 80 cities Reviews in 80 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed October 7, 2012

The Pullman Bucharest is a very nice business hotel at RomExpo on the northern end of Bucharest. The rooms and bathroom are nice sized and very clean. The mattresses are pillow top and we found them to be very comfortable. The air conditioning worked impeccably during our abnormally hot, August visit. It is a short walk to to the lovely, Herastrau park. It is a long walk or a cab ride to the central parts of Bucharest.
The Reception staff was very friendly, helpful and efficient.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, October 11, 2012
Dear Guest,
thank you very much for your kind review. I am very happy to read that our hotel as fully met your expectations in terms of quality and service.
Certainly our location is not ultra central, yet I think the northern part of Bucharest is very attractive as well. Both to our business travelers who prefer to stay close their offices and to tourists who enjoy their stay facing the Herastrau Park with the Village Museum and all the other attractions it has to offer.
I'm looking forward to welcome you back to our hotel in the close future,
kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 25, 2012

Rooms are fine and clean, easy to find and get.

Restaurant and breakfast – so, so… not good choice for European visitors.
Also staff ask you just about room no and leave you alone. No mutter that restaurant is full and you have no place to sit, no information, no advices.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, September 28, 2012
Dear Guest,
thank you very much for your kind review. I am sorry to read that our restaurant team was not able to keep up with the overall very high impressions you have about our hotel and services.
We are currently training all our staff in this respect and I am convinced that your comments will remind them about the importance of paying attention to all our guests at any time of their stay.
Best regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2012

Very comfortable hotel with nice persons at the reception desk. I can't say the same about the young lady from the lobby bar, but this is an other history. Excellent breakfast. If you book by Internet only for FSS, they have very nice prices.

Room Tip: ask for rooms looking to the front of the hotel
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, September 20, 2012
Dear Guest,
thank you very much for taking your time to review our hotel and share your comments with the community on Tripadvisor.
It is a pleasure to read your very positive comments and I'd like to ensure you that everything necessary will be done in order to exceed your justified expectations in us as well in the lobby bar.
Knowing that Bucharest continues to become more and more attractive to weekend travellers I hope to have the chance to welcome you back to our hotel in the near future.
Kind regards,
Markus Koller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield
Top Contributor
65 reviews 65 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 2, 2012

I cannot fault this hotel. The location is ideal for tourists. The beds were amazingly comfortable. The room was spotless and very welcoming. The food was excellent. I shall definitely stay here again the next time I visit Bucharest.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, General Manager at Pullman Bucharest World Trade Center, responded to this review, September 20, 2012
Dear Guest,
I am very happy to read your comment about your last stay with us as it confirms our every day efforts to provide only best quality and service to all our guests.
I'm looking forward to welcoming you back to our hotel in the near future.
Kind regards,
Markus Koller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pullman Bucharest World Trade Center

Address: 10 Montreal Square | Sect. 1, Bucharest 11469, Romania
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Family Hotel in Bucharest
#16 Romantic Hotel in Bucharest
#20 Luxury Hotel in Bucharest
#21 Business Hotel in Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pullman Bucharest World Trade Center 4*
Official Description (provided by the hotel):
Ideally located within the World Trade Center complex in the commercial center of the city, the 4-star Pullman Bucharest is only 5 minutes from downtown Bucharest and 15 minutes from the airport. The hotel offers 203 modern rooms, including 15 spacious suites. Perfect for business or leisure, we have meeting facilities able to accommodate up to 800, and a fully equipped fitness center and spa. ... more   less 
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Also Known As:
Pullman Bucharest Hotel Bucharest
Sofitel Bucharest
Bucharest Sofitel
Accor Bucharest

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