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“Excellent location and helpful staff” 5 of 5 stars
Review of Hotel Jagerhorn

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Hotel Jagerhorn
3.0 of 5 Hotel   |   Ilica 14, Zagreb 10000, Croatia   |  
Hotel amenities
Ranked #3 of 55 Hotels in Zagreb
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Excellent location and helpful staff”
5 of 5 stars Reviewed January 21, 2013

Excellent location and friendly, helpful staff. If I come back to Zagreb I would love to stay here again. Very warm room, good size and enjoyed the breakfast. My partner likes it too. Very convenient to visit the old part of the city.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thanks a lot for your review and your feedback! We hope you will pay us another visit, maybe in the summer time on your way to the seaside, when the rooms are refreshingly cold :)

All the best,
Irma Milet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Balatonszabadi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 21, 2013

Excellent hotel in Central Zagreb. Location could not be better! You are in the middle of everything the city can offer. Wonderful young staff (speaking very good English). They were always helpful with lots of smiles. Nice and quiet rooms, rich breakfast. Perfect place to explore lovely Zagreb.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, February 2, 2013
Dear guest,

thank you for choosing our hotel for your stay in Zagreb and for writing your lovely review! We appreciate it a lot, and are very pelased to read that you had a good stay with us. We hope to have the opportunity to welcome your group again some time soon!

All the best,
Irma Milet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
5 of 5 stars Reviewed January 17, 2013

Perfect location, good value for 3 strars hotel, friendly stuff.. highly reccomended. if you are back packegers or would you like to be at the heart of the city Hotel Jagerhorn best in town.
if i go to Zagreb again i would like to stay there next time, no doubdt

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thanks for your review! We appreciate your recommendation and truly hope you had a great time in our hotel and Zagreb! Looking forward to your next visit :)

All the best,
Irma Milet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 7, 2013

This hotel is in the center of the city, on its main street, has a private parking that's very close, the breakfast is quite rich and rooms are big and with personal thermostat. The service of free wi-fi is available.
This hotel isn't expensive (about 650 kn for a double room) and it's very clean.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thanks for writing your review! We're happy to see you were pleased with your stay with us and hope to welcome you some time again!

All the best,
Irma Milet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
1 review
5 of 5 stars Reviewed January 4, 2013

Really good position and really clean.It's located in the city centre near all best restaurants - clubs and bar!
However the best thing is the staff, always kind with all
You have to stay here we you will come to Zagreb :-)

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thanks for your great review! Our staff still remembers you guys and the way you made us laugh :) Hope you'll come again some time soon, there are for sure some places you haven't seen and some new clubs opened which I'm sure you'd find interesting ;)

Speriamo di rivedervi presto!
All the best,
Irma Milet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

We stayed at the Jagerhorn for four nights from the 13th December and had chosen the hotel as it was in the perfect location to explore Zagreb on foot. We were 300 meters from the main square and were easily able to explore the old town as well as the new town.

The room was spacious, well decorated and very clean. I really liked the fact that the hotel was small with lots of character. All of the staff we met were very friendly and helpful. The buffet breakfast had a number of hot and cold options. The coffee was very good.

If we visit Zagreb again I would definitely stay at the Jagerhorn and have recommended already to friends who are interested in visiting Croatia.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thanks for your lovely review! We really do hope that you and your husband will visit us again, as we were mentioning, in spring or early summer when the weather is warmer it is really worth visiting Croatia again!

All the best wishes,
Irma Milet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 30, 2012

The hotel is situated on the main shopping street and is so near bars, restaurants and the exciting sites of this wonderful City. The rooms are spacious, well appointed and kept clean and fresh. The bathroom is pleasant and although only a good sized shower - no bath - it is more than adequate. The rooms benefit from Air Con which would be a must in the summer months. Breakfast is good with plenty of choice. The biggest plus, apart from good quality rooms in an ideal location, is the staff!!! They go out of their way to make you feel welcome and cared for and our fine ambassadors for Croatian people.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Guest Relations Manager at Hotel Jagerhorn, responded to this review, January 23, 2013
Dear guest,
thank you very much for your kind words! Your review covered everything, thanks for the effort! And we're so delighted to read your feedback on our work, it gives us motivation and enthusiasm for keeping up the work as described... Regarding the bath, we do have one room with a bathtub, should you come again you can mention it in the reservation request ;) Hoping to welcome you again soon!

All the best,
Irma Milet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Jagerhorn

Address: Ilica 14, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #3 of 55 Hotels in Zagreb
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Jagerhorn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Founded in 1827, and fully refurbished in 2011 and 2013, Hotel Jagerhorn is the city's oldest standing hotel. Its unique location, nestled between the city's main pedestrian street and the old town, provides guests with a peaceful and relaxed surrounding at just a stone's throw from the main Ban Jelacic square, the heart of the city. Enjoy a quiet drink by the fountain, or admire the view of the upper town, from the beautiful summer terrace; a natural oasis defying its urban surroundings. The beautifully refurbished rooms are all equipped with free wifi and free nearby private parking is secured. With its friendly staff and warm home-away-from-home atmosphere, the Jagerhorn provides you with the perfect platform to explore the city and neighbouring attractions. ... more   less 
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