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“Enjoyable Experience” 4 of 5 stars
Review of Arcotel Allegra Zagreb

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Arcotel Allegra Zagreb
4.0 of 5 Hotel   |   Branimirova 29, Zagreb 10000, Croatia   |  
Hotel amenities
Ranked #17 of 56 Hotels in Zagreb
Certificate of Excellence 2014
Melbourne, Australia
Top Contributor
140 reviews 140 reviews
56 hotel reviews
Reviews in 69 cities Reviews in 69 cities
103 helpful votes 103 helpful votes
“Enjoyable Experience”
4 of 5 stars Reviewed September 25, 2012

We had 3 nights here, there is a lift, had a good size clean room with double glazing windows assisted in a good nights sleep, mini bar, Wi-fi, adequate bathroom, breakfast was not included but delicious pastries and coffee from the railway station were still hot upon arrival in our room. Coffee shop and bar allow people watching Situated almost equal distance between the main bus station and the railway station, tram passes the door, attentive and efficient staff, the hotel is designed to attract business clients and does this very well, whilst they go off to" work" the rest of us do not have to suffer the same fate as the walk from the hotel to the old town is most pleasant 20 minutes.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DijanaD007, Front Office Manager at Arcotel Allegra Zagreb, responded to this review, October 11, 2012
Dear Mr. Barry, thank you for your kind feedback and your comments regarding service quality of our hotel, ARCOTEL Allegra Zagreb. Your opinion is very important for us! It is nice to read that you enjoyed your stay with us and that you liked our location. It would be a great pleasure for us to welcome you again in the near future! DIJANA DEVETAK, FO Manager
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534 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Leeds, United Kingdom
Top Contributor
116 reviews 116 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed September 23, 2012

A modern hotel about 5 minutes walking from railway station and 10 minutes from bus station; it also has its own garage.
Trams pass by right in front of the door and it is about 15 minutes walk to the main square in the city.
My room was very large, light and airy, with a king size bed, toilet with bath and shower off, an easy chair, a very large desk, wardrobe and mini-bar. Wi-fi was available, but surprisingly the tv in the room was an old-style tv. However, a DVD player was available to use with the tv.
Breakfast was not included in my package.
There was also a wellness centre, though I did not have the time to use it.
The reception staff were friendly, helpful and knowledgeable.
I was very happy with the hotel, would stay there again, and would recommend it.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DijanaD007, Front Office Manager at Arcotel Allegra Zagreb, responded to this review, October 11, 2012
Dear Michael, thank you for choosing ARCOTEL Allegra for your recent stay in Zagreb. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your stay and your kind feedback. We hope to see you again at ARCOTEL Allegra Zagreb. DIJANA DEVETAK, FO Manager
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Top Contributor
92 reviews 92 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 21, 2012

Average hotel, rooms comfortable and spacious, beds not great. We had the continental breakfast in the cafe - expensive at 9 euros and the worst breakfast we've had on our whole trip to Croatia. Gym was nice. Location convenient for bus station and trams.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DijanaD007, Front Office Manager at Arcotel Allegra Zagreb, responded to this review, October 11, 2012
Dear sir, we use this opportunity to apologize for the inconveniences you experienced during your stay in our hotel. You willingness to share your thoughts is appreciated. ARCOTEL Allegra is committed to provide our guests with the highest quality of the services and facilities. We sincerely regret because of your disappointment with continental breakfast. We hope you will visit us again in the near future, as we would like to have the opportunity to provide you with the level of service you expect from ARCOTEL Allegra Zagreb. Sincerely, DIJANA DEVETAK, FO Manager
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Sofia, Grad Sofiya, Bulgaria
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2012

I've now stayed here three times on business and its just a great hotel in a great location. It does not pretend to be anything it's not, but rather delivers on what it is; well priced, well located and with good staff. I simply don't stay anywhere else in Zagreb,

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford
Top Contributor
82 reviews 82 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 17, 2012

Stayed here on a Friday night. The hotel seemed quite new and was mondernly decorated. The room was very clean and the bathroom too.
Staff were very helpful and polite. Whilst we didn't use the gym, it seemed to have what you would need for a quick work out, including a steam room and sauna.
Try to get a deal where breakfast is included otherwise you'll be paying about €15 each, which is far too expensive (it was lovely though), because you only pay around €5 in town for a good feed.
The old town is a slow 20 minute walk away, but you pass the old train station and walk by a lovely park, so it's a nice walk.
We parked in the underground car park below the hotel and didn't find this too expensive. It was the equivalent of about £1 per hour. On weekends, it's free between approximately 8am and 4pm.
Please tick the box if you found this helpful, thank you.

Room Tip: A quiet foom would be one facing inside the courtyard.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 17, 2012

Strategically located between the main bus and train stations. Great insulation, our room overlooked the main road and never heard a thing with the window closed. We opened it to try to cool the room without turning on the a/c but closed it after a few minutes as smoke from outdoors cafe downstairs wafted in. Very comfortable beds.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoersel, Antwerpen, Belgium
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 8, 2012

This was our second stay in this hotel.
Me and some friends went here before 2 years ago and wrote some 'improvements' on the feedback card. After this stay i wonder if they ever read them.

A quick overview of our experience

++ Good location
++ Very clean and big rooms
++ Very modern gym
++ They stored our luggage until we could check in

-- Very slow internet
-- We asked on the second day to fix our airconditioning... they would send someone up right away. We never saw him!
-- The spa had two broken hottubs two years ago. This time they were still broken and we could only use one!
-- They asked for our roomnumbers three days in a row by the same guy. A little bit of memory would be appriciated.
-- From 10 o'clock they are just looking at you like 'go away!' They should wait until 10.30 because then they close.
-- At breakfast you have to scavange for some cuttlery from other tables. They take a long time to reset the table.

This is in general our experience. They are a good hotel but should work on there flaws!

Room Tip: Rooms between x03 and x08 (or 9) are on the quiet side. The rooms x02 and x03 (like 402 and 403) ha...
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marijanhodak007, Front Office Manager at Arcotel Allegra Zagreb, responded to this review, September 25, 2012
Dear guest! Thank you for staying at ARCOTEL Allegra Zagreb! We would also like to thank you for you valuable feedback. The wellness area is under rent by the external partner since 2009. We will forward your feedback to our partner and talk with him regarding the improvements that need to be done. Thank you once again and we´re looking forward to welcome you again! DIJANA DEVETAK, Front Office Manager, ARCOTEL Allegra Zagreb
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Additional Information about Arcotel Allegra Zagreb

Address: Branimirova 29, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Casino Hotel in Zagreb
#4 Best Value Hotel in Zagreb
#7 Family Hotel in Zagreb
#10 Luxury Hotel in Zagreb
#11 Romantic Hotel in Zagreb
#11 Business Hotel in Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arcotel Allegra Zagreb 4*
Number of rooms: 151
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Also Known As:
Arcotel Allegra Zagreb Hotel Zagreb
Arcotel Allegra Hotel Zagreb
Zagreb Arcotel Allegra Hotel

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