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“Very good hotel in the centre of Zagreb” 4 of 5 stars
Review of Hotel Dubrovnik

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Hotel Dubrovnik
4.0 of 5 Hotel   |   Ljudevita Gaja 1, Zagreb 10000, Croatia   |  
Hotel amenities
Ranked #15 of 55 hotels in Zagreb
SouthWest Scotland
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Very good hotel in the centre of Zagreb”
4 of 5 stars Reviewed June 12, 2013

Really enjoyed our recent 4 day stay at the Hotel Dubrovnik. Ok, the hotel is undergoing major renovations and there was a bit of drilling work going on but we didn't find it any bother at all. We had to take a bit of a detour to find our room but that was all part of the fun. The room we had was lovely, fairly spacious and the bed was really comfy. Only small niggle was the fact that we couldn't get the air con below 25/26 C and it was pretty hot and humid when we were there.
Reception staff friendly, helpful and professional.
Breakfast was ok, nothing special but perfectly adequate - and lots of juice!
Location was the best thing of all but the centre of Zagreb seemed pretty compact anyway.
Bar prices were a bit steep but venture out of the hotel and prices were good.
Overall, great stay in a fabulous city - we will be back!

Room Tip: We stayed in a new room but I think they're all new now - or are about to be.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear TAmember8,

Thank you for your comment and understanding ! The renovation is over and Hotel Dubrovnik has changed to the better, if you ask me. Glad to hear that the reception staff was up to expectations.

Best regards,

Gordan Susak
Front Office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Hartbeespoort, South Africa
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 9, 2013

This is a very nice Hotel. We had a room in the new part which is very modern and comfortable. Very friendly service at Reception and very good service. Rooms were spotless clean and fresh. It is situated on a very nice location, in the center not far from everything you would want to do. Also, the downstairs restaurant is outstanding. The food is very nice, service was okay. The Breakfast buffet did not have such a wide variety but was very much enjoyable nonetheless.
I definitely recommend this Hotel. For me, this was the best hotel we had in Croatia.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear Sjibbi,

Your comment "this was the best hotel we had in Croatia" just made my day. Thank you !

Best regards,

Gordan Susak
Front Office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novo Mesto, Slovenia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 7, 2013

if hotel is under renovation,than does not mean that they start to work & destroy with hard machines half of hotel at 7am in the morning anyway, it so bad you can NOT open any window od so many in the room, they were at least 6 of them, it smells of cigarettes althought is not allowed to smoke inside, the whole hotel is like a labirint, you will be lost for sure in this mess building of rooms with no sequentially numbers of room & floor...
otherwise location is top in center of square trg bana jelačiča

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear touristproffexpert,

Thank you for your comment. Yes, we did have issues with some workers who started far earlier then what was agreed. Let me express my deepest apologies for the inconvenience ! However, the renovation is over now and no more drilling is ongoing. I am kindly asking you to check us out in the nearest future to see what has been done.

Best regards,

Gordan Susak
Front Office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013 via mobile

I really enjoyed staying at hotel Dubrovnik! Yes - renovation is going on, but that didn't hamper my stay in the slightest. The hotel is centrally located making exploring Zagreb on foot quite manageable. The breakfast was excellent - a variety of choices to please just about everyone. I hope to return to Zagreb in the future & would certainly stay here again.

Stayed June 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear hakroach,

Thank you for your comment. I am glad to learn that the renovation did not effect your stay with us !

Best regards,

Gordan Susak
Front Office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2013

At the time of our stay, the hotel was undergoing renovation so the entrance lobby was on the second floor, and getting around the hotel required some detours. However, the renovations caused us no problems. The hotel is on the central downtown square, and all attractions were within walking distance. Our room was in the newer part and was spacious and comfortable. The shower was difficult to use because the "telephone" shower head could not be fixed to the bar causing us to have to hold the handle and adjust the temperature at the same time .. if we let go the whole bathroom was sprayed. The staff was always polite and helpful. Breakfast buffet was good.

Room Tip: we were in the newer section and the rooms may have been larger based on other traveler's opinio...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear travelrangerSC,

Thank you for your comment.

Thank you for your comment. Despite some problems with the shower, it seems that everything else worked out well with your stay with us.

Best regards,

Gordan Susak
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 3, 2013

SInce I had to go to a meeting which took place in this hotel, i did not make this choice in person. It was, however, a good choice. The location is fabulous and even in the shortest break one could go out and wander around town for a few minutes. The conference room looks out onto the town square and since there is always something going on (we saw folk dancing, a demonstration, military parade and street musicians, all in one day!) it could even be distracting from the meeting, but it's entertaining in any case. The hotel is being renovated and will be finished shortly which would give it a 'proper' reception and entrance. The room in which I stayed was fine, clean, very comfortable bed and nice, spacious bathroom and a functional bedside light which allowed reading in bed! Breakfast is ok, not too special, I would have preferred more fresh fruit. The lunch and dinners we had were very good, fresh, delightful presentation and a good insight into croatian cuisine. The hotel is extremely well connected by public transport and even to the airport, it takes only about half an hour by tram and airport bus. Perfect location to explore this attractive and lively city.

Room Tip: If you would like a splendid view, ask for a room facing the main square, but if you prefer it more...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear readingrat,

Thank you for your positive comment. The breakfast is a topic in terms of how to improve. Your observation is therefore highly appreciated.

Best regards,

Gordan Susak
Front Office manager
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Split, Croatia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 1, 2013 via mobile

Room that I was in was absolutely "expired". Hotel is being renovated and I hope that this room is next. There was a huge stain on the wall, wallpapers are peeling, carpets dirty (and there were no slippers in the room) and the toilet water cistern had an ingenious way of (not) operating. As the water could not be released by pushing the button you had to open it and release it manually. Location is great, but rooms yearn for renovation.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, July 3, 2013
Dear Darija,

Thank you for your comment. We are constantly improving our service and facilities and that is our mission. All rooms will be renovated in the years to come.

Best regards,

Gordan Susak
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Dubrovnik

Address: Ljudevita Gaja 1, Zagreb 10000, Croatia
Location: Croatia > Zagreb
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Romantic Hotel in Zagreb
#9 Luxury Hotel in Zagreb
#12 Business Hotel in Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dubrovnik 4*
Reservation Options:
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Also Known As:
Dubrovnik Hotel Zagreb
Hotel Dubrovnik Zagreb

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