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“Excellent hotel if you get the right room” 4 of 5 stars
Review of Hotel Dubrovnik

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Hotel Dubrovnik
4.0 of 5 Hotel   |   Ljudevita Gaja 1, Zagreb 10000, Croatia   |  
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Hotel amenities
Special Price
15% off room rate
Ranked #16 of 56 Hotels in Zagreb
Certificate of Excellence
Brattleboro, Vermont
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent hotel if you get the right room”
4 of 5 stars Reviewed February 1, 2013

I stayed here for two nights on business at the recommendation of a co-worker. The room was nice, and the staff was helpful and friendly. Other reviewers have said that they did not understand english, and I imagine this might be the case for some complicated requests, but I had no trouble making myself understood, nor ordering at the restaurant.

The hotel breakfast was excellent—a good variety of hot food, bread, coffee and tea. I had mostly fresh fruit, yogurt and muesli for breakfast, but also tried the eggs and some of the other offerings, and all were quite good. The coffee was not slow-food quality, but it was better than average.

The hotel restaurant did not shine at dinner—I ordered a Pizza Margherita, and got a cheese pizza with an olive in the center. Perfectly edible, but not what I was expecting. The sparkling water here is incredibly bad, though. Do not order. I could not finish it.

The free internet that comes with the room worked well, although it was not entirely trustworthy—they do some filtering. So if you use it, use secure protocols, and maybe set up a tunnel for your DNS traffic.

My remark about "the right room" isn't based on having got the wrong room, but I reserved a "Deluxe King," which was very reasonably priced compared to the Esplanade. The room was spacious, the bed was comfortable, and the bathroom was clean and well appointed.

My room was in a newer wing of the hotel (my colleagues who did not order the deluxe room were in the other wing, but did not complain about their rooms, so those rooms are probably okay as well). The public areas in the new wing were nicely decorated, with an open atrium in the middle.

The hotel is right off the town square, and there were lots of shops nearby, plus a frightening array of sausage stands—if you are into sausage, this is clearly the place to be. The tram system runs close to the hotel, and will get you around town if you have the time to figure out how to use it. I unfortunately didn't—it was a busy two days.

I might be tempted to try the Esplanade next time I'm in town just for comparison, but I would definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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653 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Wien
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed January 15, 2013

The biggest asset of Hotel Dubrovnik is its location right on the main square, with a lot of restaurants within walking distance.

I had stayed in Hotel Dubrovnik a couple of times years ago and then stopped because price-value in my opinion were not right - everything from the attitude of the people behind the reception desk to the interior design and the quality of the breakfast were just inferior and not worth the money.

As I've seen the hotel advertising its new rooms on a booking portal, I decided to give it a try again. What can I say: nothing had chanced. I got an old room. The breakfast was as horrible as it used to be. Also the communist-style attitude of the staff hasn't changed. So I was disappointed.

Because I was curious I asked how many rooms they have already renewed - they told me less than half .. so I guess I'll wait for another year or two until I come back. Hopefully by then they will have real orange juice and real coffee for breakfast too and some of the people working there will have retired.

Room Tip: ask for new rooms
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, MD
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 31, 2012

The location of the hotel is excellent if you are sightseeing. However, being right on the main square, you can hear a lot of street noise. We were staying during advent and every night, a few times each night, there was a loud concert in the square, which we could hear clearly in our room. When there weren't concerts, you had street performers right out front that you could also hear. Interestingly, we did not have a problem hearing other guests from our room, but the noise from the street was very loud.

Some of the staff were very friendly and helpful. They went above and beyond during our 7 night stay. Others were just so so. The breakfast was nice every morning. We ordered room service several nights and enjoyed the food (and the prices in Zagreb for food, in general, were excellent. Very affordable.).

Overall it was a pleasant stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paphos
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 26, 2012

We stayed 3 nights in this hotel just prior to Christmas. Being situated on the old square we were treated to the nightly free concerts in the square as well as the host of Christmas market stalls. Trams were no more than 10 metres away. Staff were exceptionally helpful and courteous. The hotel restaurant represented excellent value for money. Rooms were comfortable and spotlessly clean. Free WiFi was in the room.

Room Tip: Even rooms on the square have very effective double glazing to keep out the noise
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Birmingham, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 16, 2012

Stayed here this week, just after a foot of snow landed one night. Had a new wing room which was very quiet and heard nothing from the main square. No coffee / tea making option alas. Food in the restaurant was bland, if filling; vegetarian options looked better. Breakfast was far better with a good choice; a few corners cut on quality and delivery alas.

Reception Manager was a star in fixing taxi to the airport, after one ordered failed to appear and walked me to the taxi rank.

Happily stay again, but Zagreb in the winter is not at it's best.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 6, 2012

I stayed here couple of times (4-5) when came to Zagreb for business. It's really at the heart of the city. If you like silence, this is not for you. There are always social activities and concerts in square till late night. And you can hear them as if they are singing in your room.
It has its own restaurant with many food options. When you call room service the lady has poor English and always passes the phone to a guy :) Wifi is free and good coverage in all floors.
Also I would suggest to stay in a double-bed room even you are single, because single room quite small. A huge guy may not fit in the shower cabin.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 25, 2012

You could not ask for a better location in Zagreb. This hotel is in the center of the city and close to everything of interest. Get a room facing Jelacic Square, the heart of the city, for great views (minimal or no street noise from the trams on the Square). Hotel caters to business and tourists alike. Rooms are comfortable, good-sized, and have the amenities expected. Extensive included buffet breakfast is a treat. Staff is helpful and knowledgeable. An excellent choice for its location, rooms, breakfast, and full-service amenities.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Dubrovnik

Address: Ljudevita Gaja 1, Zagreb 10000, Croatia
Phone Number:
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Zagreb
#8 Romantic Hotel in Zagreb
#9 Business Hotel in Zagreb
#9 Luxury Hotel in Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Dubrovnik 4*
Number of rooms: 222
Official Description (provided by the hotel):
In the very heart of Zagreb, Hotel Dubrovnik is set on Zagreb's Main Square and has a tradition dating back to 1929. It provides renovated rooms and suites with classical decor and modern amenities. State-of-the-art IPTV system, business center, gym, bar, restaurant and free Wi-Fi are available. All rooms are air-conditioned and comprise a private bathroom with a shower or a bathtub and a hairdryer. Each features a TV and a minibar. Its guests can enjoy American Steak House Restaurant, a Lounge Bar and Piccolo Mondo Restaurant which offers traditional Italian dishes, as well as Croatian cuisine. A summer terrace is also available. Hotel Dubrovnik is surrounded by all the major tourist sights, parks and promenades with numerous bars and restaurants. In the immediate vicinity its guests can find the cathedral, the picturesque Dolac open-air market and the main shopping area on Ilica Street. The hotel also provides modern-style conference rooms with natural day light overlooking the Main Square. The Main Train Station is half a mile away. The Main Bus Station can be reached within just over 1 mile, and Zagreb Airport is 11 miles away. ... more   less 
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Also Known As:
Dubrovnik Hotel Zagreb
Hotel Dubrovnik Zagreb

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