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“Zagreb, Croatia” 5 of 5 stars
Review of Hotel President Pantovcak

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Hotel President Pantovcak
4.0 of 5 Boutique Hotel   |   Pantovcak 52, Zagreb 10000, Croatia   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #8 of 55 Hotels in Zagreb
michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Zagreb, Croatia”
5 of 5 stars Reviewed June 28, 2014

We decided to venture into Zagreb despite some if the so-so reviews we had read and were wonderfully surprised. This was our 1st destination since I had broken my foot in Slovenia(coupled with a bad back) and saw the Hotel President. Located on a hill overlooking glorious green trees. The women were extremely gracious and carried my bags down the 3 flights if stairs to our room. The hotel and Zagreb as a whole was one of my favorite spots. Would love to have spent more time there. Less touristy and very lively! Thanks to the lovely staff if the Hotel President. Would stay again and again!

Stayed May 2014, traveled on business
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128 reviews from our community

Traveler rating
    85
    33
    8
    1
    1
See reviews for
21
60
10
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
St. John
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 18, 2014

Beautiful hotel! I want the designer to do my house. Gorgeous rooms and the staff are beyond friendly and helpful. We arrived late. about an hour after the kitchen had closed and the receptionist offered to make us grilled cheese sandwiches. How sweet is that? I work in hospitality and I'm not that nice. The bathroom was awesome! It just inspires a little romance with a tub big enough for two. Great shopping and restaurants are just a short jaunt away. Breakfast was lovely. When I heard some fat guy say, "I think we should just complain once a day." I almost turned around and asked, "What the hell would you complain about? This place is nothing, but perfection." but my husband stopped me not wanting to cause a scene. It's people like him that make me pretend to be Canadian when I travel. You can't go wrong at Hotel President Pantovcak. It was one of the best holiday experiences I've ever had

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boris V, General Manager at Hotel President Pantovcak, responded to this review, June 29, 2014
Dear Tbonerthrash,

thank you for your heart-warming review! We will always be there to take care of your every need, no matter what it might be or at what time you arrive. Nothing makes us so happy as seeing our effort striking a spark and making our valued guests happy like you. Our satisfied guests are our best ambassadors, rewarding us with lovely reviews like yours.
Thank you for complimenting the design (I already showed your review to the Architect), breakfast and service. Our whole staff is sending you their regards and we hope to see you again.

With kind regards,
Boris Vizintin, Managing Director
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Hong Kong, China
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 18, 2014

A simple and cozy hotel - a good base to explore the city. It's just 5 minutes walk to Britanski Trg (Britain Square) and 10-15 minutes to other city attractions. There's an uphill walk to the hotel from the Square, but you can choose to take the bus, it stops a few steps away from the hotel entrance.

I wouldn't consider the design features exceptional or luxurious. The rooms are comfortable and peaceful with designs that allow natural light in. The dark wooden floors are lovely and the terrace opening into a small garden is a relaxing. However, the garden needed some attention. I found the toilet design awkward in both room 23 & 31, the hair dryer looks dated, there's a swivel glass panel at the bathtub to avoid water from splashing if you are taking a shower.

The highlight of this hotel is its staff. The girls are attentive, accommodating, informative and friendly. Tanya & Valerie helped us in may ways. These ladies work multiple roles, so be patient at breakfast when other guests are seated too.

There's a welcome drink upon checkin. Breakfast is simple and plenty, there's a bread basket, yogurts, fresh fruits platter, meats & cheeses. Eggs are available upon request.

Recommended for couples, small families, not for business travellers.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

As we stepped through the front door we were gob-smacked at how beautifully designed this hotel is; very modern with clever use of space. Our room was on the ground floor with huge sliding doors leading to the garden; spotlessly clean & very peaceful. Breakfast was delicious and more than ample. The staff were very attentive, polite and always cheerful. We would definitely stay here again.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boris V, General Manager at Hotel President Pantovcak, responded to this review, June 29, 2014
Dear Felbapov,

you made me and all the staff very happy with your review! It is comments like yours that make us always strive to be better and the best.
I am very glad you loved our hotel and service, you will always have friends at hotel President. Looking forward to accommodating and seeing you again!

With warm regards in the name of all our staff,
Boris Vizintin, Managing Director
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Graz, Austria
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 12, 2014

it just made my day. We were promoted to a room with a terace. Loved it when I opened the terace door, you could seatoutside, teh staff offered us a welcome drink. To seat almots in teh city cenetr with a glass of wine, see the treas around you here the birds sign it is just magic.
Bad part is parking . They do have a garage for 20 €, outside parking is hard to get. The hotel is nice and moderen, they just didnt finish all the details . Brekfast is nice and served specialy just for you.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boris V, General Manager at Hotel President Pantovcak, responded to this review, June 29, 2014
Dear Tessber,

thank you very much for your review. I am thrilled you loved our hotel so much. As you said, with secluded but central city location being one of our biggest assets, always comes a problem of paid parking, as in any big city center. We value our guests opinion and by listening to your needs few weeks ago we finally managed to solve this problem. If you don't prefer paid garage for 19 EUR, now we can provide you with a parking space 20 meters from our hotel for only 5 EUR per day, which is much cheaper than what the City charges for street parking.
We are sure our guests will welcome this option in the future, because we know that when you travel last thing you want to think about is where will you leave your car. It is our role to provide you with a carefree and relaxing stay in Zagreb.

With kind regards,
Boris Vizintin, Managing Director
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Cornwall
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 17, 2014 via mobile

The fact that the hotel advised free parking and is located pretty centrally to Zagreb pretty much ensured our reservation as we had driven down from Slovenia. However, on arrival we were told that there was no available parking and had to park in a street some distance away. Builders greeted us inside the hotel which was under a thin dust coat but even so it was a lovely change from the normal hotel offerings in Zagreb. Next morning however there was no water hot or cold available which led to a bad overall experience but it shouldn't have been!

Stayed April 2014, traveled as a couple
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Boris V, General Manager at Hotel President Pantovcak, responded to this review, June 11, 2014
Dear Suntrekka,

Thank you for your positive attitude. I'm sorry your parking was not right next to the hotel, for this reason we advise all our guests to book a garage parking space which is in the same building. It is best to book the garage prior to your arrival via email or phone, due to limited number of parking spaces inside the garage.
I most sincerely apologize for the problem you had with water and that you had to see the builders. They had to shout the water out only for 15 minutes, but with more that justified reason, unknown to public until today: you will be more than happy to find out that we are currently in a process of finishing our hotel Spa center. It will feature Gym, Sauna, and "Sunken room" (a unique kind of aquatherapy pool).
I'm sorry this short water outage happened during your stay, but when you come back to our Hotel I am sure you will welcome the new facilities.

Thank you for your comment and warm regards,
Boris Vizintin, Managing Director.
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Zagreb, Croatia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2014

Very accommodating! Easy walk to British square and Centar. Rooms are comfortable and the green space is nice. One space in garage but on street parking near. Just be sure you have the ability to pay for parking with SMS. Some prepaid plans don't cover this!

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel President Pantovcak

Address: Pantovcak 52, Zagreb 10000, Croatia
Phone Number:
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 55 Hotels in Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel President Pantovcak 4*
Number of rooms: 10
Official Description (provided by the hotel):
We are a brand new design boutique hotel in the very Center of Zagreb. All rooms are oriented towards the garden, which guarantees that the only sound you will hear are the birds singing, making this hotel your private haven in the center of metropolis. Rooms are extra big with king size beds, relax bathtubs for two people, wide-screen LCD TVs, free wireless internet... Rooms either have a large terrace or a private garden, while the walls of glass can be completely opened. ... more   less 
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