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“Valuable price, Lovely atmosphere” 4 of 5 stars
Review of Hotel President Pantovcak

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Hotel President Pantovcak
4.0 of 5 Boutique Hotel   |   Pantovcak 52, Zagreb 10000, Croatia   |  
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Hotel amenities
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Complimentary bottle of wine
Ranked #8 of 55 Hotels in Zagreb
Berlin, Germany
1 review
“Valuable price, Lovely atmosphere”
4 of 5 stars Reviewed July 30, 2012

Hotel President Pantovcak is quite nice, designed hotel with very valuable price. Staffs are very friendly, and hotel environment is really calm, room no.22 has nice terrasse face to garden backside. It's bit far from center,(It is part of center actually though) however way to center is also charming, you can feel more local feel. However, it is not very far away, easy to get everywhere in Zagreb for sightseeing. Valuable for staying.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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128 reviews from our community

Traveler rating
    85
    33
    8
    1
    1
See reviews for
21
60
10
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 29, 2012

We stayed at the President Hotel in mid July with our 12 years old daughter and would go back without hesitation. The hotel is tastefully decorated, the view beautiful and the staff ... amazing! The breakfast was delicious and served in a room surrounded by green, as if you were in the middle of the forest instead of a capital city. The only flaw would be the size of the bathroom, which is beautiful but doesn't have enough place for toiletries. As for the hill, well, if you don't want to climb it after an exhausting day, you can just take the bus (only one stop) which passes by every 10 minutes. Thanks, Andrea and the rest of the staff for everything!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2012

We stayed at this nice boutique hotel with our two small children (2 and 4). The room was very nice and the service was very good and very friendly. We had no complaints and recommend this hotel without hesitation.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 18, 2012

This was a great hotel! Very friendly and welcoming staff, offer of a welcome drink, beautiful room, very spacious, love the deco! Nice doors opening to peaceful garden. Walking distance into town We were given a recommendation for dinner that turned out to be delicious. Breakfast was excellent - the food kept on coming! Checkout was quite slow as unfortunately we arrived at checkout same time as another room and it was just too slow so we were running late for airport. Wish we could have stayed more than 1 night!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boris V, General Manager at Hotel President Pantovcak, responded to this review, September 23, 2012
Dear Nicatnight,

Thank you very much for rewarding us with your remarkable review. I deeply apologize if your checkout was slow, it does happen sometime. The staff is doing it's best, but the blame is on the invoicing software and many security features it requires by law, so it can take up to 10 minutes. Of course your flights and travel plans are much more important to us, so we encourage our guests to tell us if they are in a hurry. In these cases we can either prepare the invoice for you the day before, or mail it to you afterwards.
We are happy you enjoyed your dinner, breakfast and general atmosphere!

Sincerely,

Boris Vizintin, Managing Director.
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Sofia, Bulgaria
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 16, 2012

Small and quiet hotel with great staff and perfect breakfast in the morning.
I loved our room, it was comfortable and well designed.

Room Tip: All of the rooms seemed to be good
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Top Contributor
71 reviews 71 reviews
70 hotel reviews
Reviews in 39 cities Reviews in 39 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 23, 2012

Very spacious room which is nicely decorated. You get the luxury vibe without being in one of the luxury hotel chains. Very friendly, easy going services provided by the staff members. They are very attentive (Greeted by your name, offered you a drink when checked in, AWESOME breakfast) and make you feel that you are part of the "family". Yes, there a little walk from the tram station to the hotel and it's up the hill. However, with the perfect weather in Zagreb, it's not as bad as you think! Enjoy this gem in Zagreb when you are traveling there.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2012 via mobile

very nice private hotel located in villa area, maybe a little parking problem ... Very nice rooms, also the breakfast was great ... With few words everything was great ACCEPT arogant and unpolite girl which was working there ... Svaka cast, ali ipak usluga je najvaznija!

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel President Pantovcak, responded to this review, June 29, 2012
Thank you very much your positive review.
For any parking difficulties our staff will always be happy to assist you, feel free to ask for their help anytime.
And I am terribly sorry if you had an unpleasant experience with one of our staff members, I agree with you that the service is most important! Usually our check-out time is till 11:00, and since you stayed till around 15:00 at that point we had to ask you either to leave or stay another night. Why this was done in impolite manner I do not know, please accept my apologies and rest assured I will personally make sure to address this issue at the staff meeting, so it doesn't happen again to anybody.
Warm regards,

Boris Vizintin, Managing Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel President Pantovcak

Address: Pantovcak 52, Zagreb 10000, Croatia
Phone Number:
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 55 Hotels in Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel President Pantovcak 4*
Number of rooms: 10
Official Description (provided by the hotel):
We are a brand new design boutique hotel in the very Center of Zagreb. All rooms are oriented towards the garden, which guarantees that the only sound you will hear are the birds singing, making this hotel your private haven in the center of metropolis. Rooms are extra big with king size beds, relax bathtubs for two people, wide-screen LCD TVs, free wireless internet... Rooms either have a large terrace or a private garden, while the walls of glass can be completely opened. ... more   less 
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