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“Pretty good” 4 of 5 stars
Review of Metropolitan Hotel

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Metropolitan Hotel
4.0 of 5 Hotel   |   64 Tsarigradsko shose Blvd, Sofia 1784, Bulgaria   |  
Hotel amenities
Ranked #9 of 120 hotels in Sofia
Vancouver
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 54 cities Reviews in 54 cities
45 helpful votes 45 helpful votes
“Pretty good”
4 of 5 stars Reviewed August 14, 2013

It's a nice hotel in a decent location. Although a little far from the main city center area, it is close to the airport so makes a good airport hotel. It is also walking distance to the mall nearby, very easy to get to.

Rooms are clean and spacious, service is very good, and pretty good value for your money.

Best as a good airport hotel, as its a little far from the city. Otherwise everything else is good.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
BUCHAREST
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 11, 2013

I have stayed in Metropolitan Hotel for couple of nights...It is a nice, modern and very clean hotel, i guess its major problem is the location, as this is really out of the city center...You have to do a good walk of 15 minutes before reaching a tube station from where you will need another 15-20 minutes..
I cant comment too much on the quality of breakfast, as during my stay there were a lot of athletes in the hotel (Deaflympics Games hosted by Sofia), and i like to believe the quality of food was a bit down than during normal days...
Another con it will be the fact that it gets really hot during the day in the rooms and upper floors of the hotel, as the hotel is made of glass and stays in the sun for all day long....
The management of the hotel was very attentive and solved very quick all minor things reported (like wifi etc), so i guess it goes in a good direction..:)

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review, August 13, 2013
Dear Neamtzu,

First of all, thank you for your sincere review.

If you stay with us again, I would like to offer you to take advantage of our own transportation vehicles - 2 buses, which are at guests' disposal for transfers to any location in the city.

Regarding the breakfast, we are proud to offer the most abundant and best quality breakfast in Sofia. Indeed, we provided accommodation for more than 250 athletes during the time of your stay, which might have obstructed the usual nice breakfast experience. However, this event was exceptional and next time, you will have the chance to try our rich breakfast buffet.

Due to the high occupancy and extremely hot temperatures at the end of July, we had a few rooms with air conditioning malfunctions, but we have solved the issue immediately and now everything works perfectly.

It will be a true recognition for the entire hotel team if you decide to visit us again.

Kindest regards,
Martina Sarafova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
Top Contributor
99 reviews 99 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 27, 2013

A Nice, modern hotel with modern, comfortable rooms that are clean albeit a bit basic. The breakfast was excellent with a good range on offer. It is unfortunate that the staff at the hotel were not very "smiley"; all a bit glum and not very welcoming. We liked it though.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

We thoroughly enjoyed our 2 nights stay in this wonderful hotel. The hotel rooms are very spacious, clean and with new and modern conveniences. This hotel provides free mini bar drinks which are RE-SUPPLIED daily! - an unbelievable experience.
Food at the restaurant is also very good and with good service.
Within walking distance to shopping complex. Location is good and away from traffic.

Room Tip: Not an issue.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review, June 27, 2013
Dear Mr. Tong,

Thank for sparing from your time to review Metropolitan Hotel Sofia on TripAdvisor. It is strongly motivating for our employees to read our valued guests' opinions, especially when they are so positive and inspiring. I guarantee you that we are constantly trying to improve the service quality and to maintain the value that we provide to our customers.

It will be a great pleasure for us if you decide to come back to the MET.

Wishing you all the best,
Martina Sarafova
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Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 12, 2013

Very clean nice large roooms. Good security. Little away from city centre quite location but nothing is nearby atall. They have a mall opposite which has a good food court. Place is good but far from city.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review, June 18, 2013
Dear Sachin,

Thank you for choosing Metropolitan Hotel Sofia!
I hope you enjoyed your stay and will be more than happy to welcome you back during your next trip.

It is very helpful for our team when guests spare some time to review us on TripAdvisor.
It is also very important for future visitors to read past guests’ reviews before booking their own stay.

I would like to mention that we have 2 Mercedes Sprinter buses (8+1 seats) that are available for transfers from/to the airport, the city center and any other location. If you decide to be our guests again, we will gladly offer you the opportunity to use the shuttle bus to take you to any point of interest.

Sincerely,

Martina Sarafova
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
78 reviews 78 reviews
70 hotel reviews
Reviews in 53 cities Reviews in 53 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

I stayed at the Grand over the weekend and other than its location it had nothing more to offer than this hotel, in fact I preferred this hotel. Superb staff, better breakfast and breakfast experience. The waiters on an evening wanted to make sure you were well looked after and the reception staff were the same. If I was to have one complaint it would be to sort the coffee service in a morning but hey how minor is that.

Stayed June 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 4, 2013

It is a typical business and convention hotel, with all services that a business traveler expects. Complementary mini bar, free wifi, ATM in the hotel and free airport pick up.

Staff is friendly and has a perfect level of English, German is spoke widely.

Just add a little personal style and charme it would be perfect.

the location is convenient to the airport and to the expo center.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Metropolitan Hotel

Address: 64 Tsarigradsko shose Blvd, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #9 of 120 hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropolitan Hotel 4*
Official Description (provided by the hotel):
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 
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