I have stayed here 3 times over recent months on business trips and have fallen in love with this hotel.
Firstly the service is outstanding... everything you would expect from a 5 star hotel and more.
This is not like 5 star hotels in UK it is something very special.
My 3 visits have been with a business colleague, on my own as a lone female guest and with my husband. On all occasions I have been welcomed and treated exceptionally - this is a safe hotel with wonderful staff who go above and beyond what is expected to provide a truly memorable stay.
The rooms are spotless, a touch of luxury and probably the most comfortable hotel beds in Europe.
Breakfast is a vast array of delicious foods with something for everyone - if you want fresh eggs prepared just the way you like them - ask!
Room service is delivered with a smile and pleasant on the pocket...you MUST try the prawn linguine & the rib eye steak (my husband turned practically caveman!)
It is the little touches which make this hotel stand out... like not having to press a lift button in reception, fresh bacon made just the way you like it and delivered to your table without you even asking, the bar manager remembering your tipple and noticing you collapse in the comfy uber cool reception couches after a hard day at the office with the welcome words "drink?..." The fact that the taxi will be 4 minutes (and it is!)... but most of all the feeling of being valued as a guest...
I would not choose any other hotel in Sofia - in fact I will be back end of March for another 3 days of excellence at its best!...
- Official Description (provided by the hotel):
- Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips. ... more less
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