I was booked into this hotel by my company; next time I'm in Sofia (soon) I will book my own hotel. I knew it was a mistake the second I walked in the door. It was dark, uninviting, smelled heavily of cigarette smoke and the guy on reception made me feel less than welcome - no smile, no information, just demanded my passport, gave me a remote control (no idea what it was for until I got to my room and found it operated the only redeeming feature of the room - an a/c unit), gave me a key and that was it. Up I went into the lift to the third floor, into the corridor that also smelled of cigarette smoke, opened the door using the doorhandle/lock that was not fixed properly to the door and into my room. It was very depressing, the hotel was probably built in the early 1970s and I can almost definitely say that the room had not been properly refurbished since then. It smelt, the carpet was grubby, a minibar had half the contents missing, a bathroom that looked like something from a soviet bathhouse, curtains that hardly covered the single glazed windows and let the light in anyway, a small CRT television and a bed. At least the sheets looked clean. There was also a balcony overlooking the square but no seats to sit on there. I didn't sleep much so found myself at 6am watching the city wake up from my balcony. In the square below there is an open air bar that plays music until very late at night which you can hear through the bedroom windows. Breakfast was terrible, I was the only one there at 7.15am no tea or coffee arrived (in urns) until nearly 7.30 even though breakfast service was meant to start at 7.00am. On exit I made sure I payed in cash. My experience cost me 150 levas (£60), I guess I was paying for the only other positive aspect of the hotel - the central location close to the banks, President's Palace, Vitosha Boulevard etc. No thanks or goodbye from reception as I left but I didn't really expect that. The only people who I think could possibly enjoy staying at this hotel are those that hark back to the good old days of soviet austerity.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.