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“Large, luxurious rooms” 5 of 5 stars
Review of Grand Hotel Sofia

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Grand Hotel Sofia
5.0 of 5 Hotel   |   1, Gurko str., Sofia 1000, Bulgaria   |  
Hotel amenities
Ranked #2 of 121 hotels in Sofia
Athens, Greece
1 review
1 helpful vote 1 helpful vote
“Large, luxurious rooms”
5 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly located. The staff are very polite, proffessional and friendly.
The rooms are very spacious and luxurious.
Excellent breakfast.
The service to the airport is very efficient and highly recommended.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I had huge very luxurious room. Walking distance to everywhere. Breakfast disappointment, close to one in mass market and it doesn't match the premises - huge hotel with poor family morning table. Enjoined the dinner in the hotel restaurant. Very recommended, so you can correct the experience from the morning meal. Had the room on the street view. Quite noisy during night ours, because of bar in front. I would recommend it, but you could find better for the same price.

Stayed September 2013, traveled on business
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Rome, Italy
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

been at Grand Hotel Sofia on a business trip.
The hotel should be recommended for its location, its extremely large rooms, for the courtesy and professionalism of the staff as well as for its silence. i found indeed the rooms very quiet. the hotel also arranged for me a very efficient pick up service at the airport for just 3/4 lev more than i would have paid if i had taken a cab.
i found however the breakfast disappointing. quality was not at 5-star level. the breakfast room was also packed so that i had to share my table with another guest. the terrace on which you can have breakfast is however very nice.
cocktails at the lounge bar were very good
the hotel style is a bit "old-fashioned" with plenty of woods, upholstery, velvet compared with the more contemporary style hotels that are more fashionable.
price-quality ratio was overall extremely reasonable.
i did not visit the spa but if i understood it correctly is not free for the hotel guests.

Room Tip: may be room garden-view are quieter.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Very central. High standards, helpful staff. The room I had was a standard double (I think!) but it was huge, with a separate dressing area and bathroom. Didn't eat here but service was great in the bar area. Nice touch with the lifts - they change the carpet each day to reflect the day ("welcome Friday" etc)

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berck-sur-mer
Top Contributor
67 reviews 67 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Grand Hotel Sofia is the best hotel in Sofia and probably in Bulgaria. It's so perfect I can't believe it's not a part of a big chain as Four Seasons. The rooms are huge and beautifully furnished. The bathroom is big, completely covered with green marble which looks like malachite. The service is impeccable. We've stayed there two times (the first for 9 nights) and the next week we're going again. We tried 4 more hotels in Sofia and they were all excellent but Grand Hotel Sofia is unbeatable.
Just a little note for the management. For a hotel of this level the blankets should be duvet.

The restaurant is good, but became too pricey recently, prices being similar to an expensive Paris restaurant and the quality, although the delicious food, is not the same level.

Room Tip: Ask a high floor room with park view.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights as part of an Insight Tour. Was allocated an Executive Room, a very large and spacious room with 2 double beds. Fully carpeted, elegantly decorated, quality furnishing, marble in the bathroom and everything works - this is a top class hotel with a high level of pride in its maintenance and finishing. Amenities included free wifi, bathrobes, slippers, coffee & tea making facilities, complimentary bottled water and full set of toiletries. The Hotel is also centrally located and next to a park. It would have clearly been the best hotel on the tour had it not been for the following deficit:
1. We were registered as a triple (3 adults) - they provided us one extra bed (child size) squeezed between the two double beds and they provided us only 2 robes and slippers - which indicated that they expected the third guest to be a child
2. On their website, the Grand Hotel offers the Grand Buffet Breakfast at the Triaditza Restaurant, imagine our surprise when we had our rather limited breakfast at the Sofia Club, a place with very unsuitable tables and chairs for dining. Perhaps it was part of the Tour package that we were provided the less grand version of breakfast but it was clearly a disappointment.
Service attention to detail is a necessary condition for a Hotel to be elevated from a good hotel to a great hotel. Unfortunately our lasting memory of the Grand Hotel Sofia may not be its excellent rooms and grandeur but for the rather shabby breakfast at the Sofia Club.

Room Tip: We had a room on the 6th level, we could just see part of the city, at least the rooftops - but most...
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 5 days ago
Dear valued guest,

Thank you for your overall rating of Grand Hotel Sofia as a good hotel.
We would also like to thank you for the valuable feedback you shared with us, because it all will help us in our ongoing efforts to meet guests’ expectations.

Please, accept our apologies if breakfast did not meet your expectations all the time. The breakfast, served at Sofia Club, includes all the regular breakfast items. As part of your tour package it had to be served in a separate area, especially for your group.

Thank you again for your comments. I understand your disappointment but I am sure that if you decide to book again with us your next visit would be according to your expectations and my colleagues will make sure that it would be a worthwhile experience for you.

Sincerely

Petya Angelova
Front Office Manager
Grand Hotel Sofia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

nothing negative : the bedrooms: huge and very comfortable; the restaurant: excellent kitchen and perfect service
wanting to make a walk: perfect location close to historic places and a park
for ladies: good shopping area

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 5 days ago
Dear valued guest,
Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has met your expectations.
We are looking forward to your next visit to Sofia and our hotel.

Kind Regards,

Petya Angelova
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Sofia

Address: 1, Gurko str., Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sofia
#2 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Sofia 5*
Official Description (provided by the hotel):
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
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Also Known As:
Sofia Grand Hotel

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