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“Sofia” 5 of 5 stars
Review of Radisson Blu Grand Hotel, Sofia

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Radisson Blu Grand Hotel, Sofia
5.0 of 5 Hotel   |   4, Narodno Sabranie Square, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)   |  
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Ranked #15 of 122 hotels in Sofia
Belfast
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Sofia”
5 of 5 stars Reviewed March 2, 2014

The hotel was in a really central location close to the university. The staff were very accommodating although I was told the breakfast was included and the restaurant staff wouldn't listen and charged for it anyway. The reception staff credited it on check out.

Room Tip: Check if breakfast is included
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

I recommend this hotel for both business and leisure travelers. It is located in the heart of the city and if you choose room with view on the square, you will stay in touch with its pulse during day and night. If you prefer quiet room, choose the one on the other side with view to Vitosha mountain. All rooms are spacey and comfortable. As mentioned by other reviewers, beds are extremely comfortable with pillows and covers of the best quality. Staff is very friendly with great attitude and well trained to satisfy all your needs, very helpful at every occasion. In the morning you will especially enjoy the breakfast, which is of high quality and wide assortment. I have tried few other hotels in Sofia during my regular business trips, but this is the only one, I am looking forward to return to, despite the bit higher price. The location, friendly atmosphere, comfortable sleep and enjoyable breakfast pays it off.

Room Tip: Choose the front view room, if you want to stay on pulse of the city at day and night. Avoid it if t...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear Jakub M,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that you really enjoyed your stay with us and the facilities of the hotel. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests.

I am looking forward to welcoming you back when your travel plans bring you back in Sofia!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Top Contributor
57 reviews 57 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 29, 2014

Top hotel top location Room very large
Few minuths to all attractions, malls,and airport
Price is reasonable and the room is very large with faciliteis to prepare tea or coffee
Internet free
very easy to use
Fax and computer floor number one

Room Tip: Stayed at room 419
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear Michaela55,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that the location and the facilitiesof the hotel made your stay a most comfortable one and that we are your preferred hotel to stay while in Sofia .

I am looking forward to welcoming you back in the near future!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Astana, Kazakhstan
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 26, 2014

My stay of about a week in this hotel was very comfortable. Despite fog and winter weather, and protestors against the Parliament across the street, the staff were very good. Rooms were well-appointed and clean.The bed was one of the most comfortable I have ever experienced. The hotel was safe at all times. Breakfast had a large selection and, again, good staff service in a clean and very nice dining room. The Lounge bar was just the answer to a quickly arranged business meeting, or some out-of-the-room time with the computer. Internet was easily available at no cost. Proximity to the central city could not have been better. There is now a subway or tube in Sofia, and a station is close. It was foggy so the view was not the best, but I can't hardly blame the hotel for that !!! Definitely worth the stay. Some other hotels there are as nice, but are much further from where things are happening in the city center. The hotel, and its staff, make this a first choice!

Room Tip: There are only 5 or 6 floors, so I liked the top floor for a longer stay. Because the hotel is an ar...
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear Xplorer J,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that you really enjoyed your stay with us by using the various facilities we offer. I would like to thank you for the nice words about the staff and the service. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests and I would like to assure you that your comments will be passed on to them.

I am looking forward to welcoming you back to our hotel!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
1 review
5 of 5 stars Reviewed January 19, 2014

This hotel, that is located in the heart of the city, offers an excellent acccomodation experience. The rooms are spacey yet cosy. The beds are very comfortable. Every member of the staff came up with an excellent attitute and service. It's not the cheapest on the market, but every lev is well spent.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear Bernhard H,

Thank you for sharing your feedback via TripAdvisor regarding your recent stay at the Radisson Blu Grand Hotel Sofia!

I am really glad to hear that you really enjoyed your stay with us. I would also like to thank you for the complimentary words about the service and he attitude of our employees. We have been continiously striving to provide unique Yes I Can! experiences to all our guests.

I am looking forward to welcoming you back when your travel plans bring you back in Sofia!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed January 18, 2014

I am regular customer to this establishment for the last 20 ears and have been always satisfied. The evolution is excellent and the present decoration outstanding. Rooms are clean and very nicely kept. The personal is extremely competent and very kind.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear Minko B,

Thank you for sharing your feedback via TripAdvisor and for your loyalty to our hotel for all these years.

I am really glad to hear that you really enjoyed your stay with us and you appreciate the changes that were done in the hotel. Your nice comments about the staff are the proof that our efforts to provide uniques day-to-day Yes I Can! experiences for our guests have been noticed.

I am looking forward to welcoming you back to our hotel in the near future!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
270 reviews 270 reviews
176 hotel reviews
Reviews in 151 cities Reviews in 151 cities
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed January 12, 2014

Great located Radisson is opposite to the Parliament building. Location couldn't be nicer. But thу hotel itself is very old, rooms seem to be upgraded somewhere but just 3-star could be rated. Ex-USSR property bought by Radisson brand. The staff is non-english speaking except of the reception desk and is very friendly. Good or average stay, but nothing more to say.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, February 17, 2014
Dear alexzhdanov,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am glad to hear that you had a good stay with us. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests so please stay assured that we will take onboard your comments about the language knowlegde of the staff.

I am looking forward to welcoming you back to the Radisson Blu Grand Hotel Sofia!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Grand Hotel, Sofia

Address: 4, Narodno Sabranie Square, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in Sofia
#9 Romantic Hotel in Sofia
#10 Family Hotel in Sofia
#10 Business Hotel in Sofia
#12 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Grand Hotel, Sofia 5*
Reservation Options:
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

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