We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice view and location but tiny rooms” 3 of 5 stars
Review of Radisson Blu Grand Hotel, Sofia

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Radisson Blu Grand Hotel, Sofia to your Saves list
Radisson Blu Grand Hotel, Sofia
5.0 of 5 Hotel   |   4, Narodno Sabranie Square, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan ahead and save 20%
Ranked #17 of 124 Hotels in Sofia
Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice view and location but tiny rooms”
3 of 5 stars Reviewed July 30, 2013 via mobile

It is placed really downtown with a very two very trendy bars downstairs (tequila and bedroom), but that is all about Radisson that is worth it. Had too wait too much time for checking in and the room was below expectations - a really small with tiny bed.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

397 reviews from our community

Traveler rating
    177
    161
    46
    6
    7
See reviews for
22
80
47
180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

What a way to start our Bulgarian trip! It was so beautiful and we had such a view from our hotel room of the church, statue of Aleksander Nevski and parliament. The hotel breakfast buffet was delicious and perfect.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nivelles, Belgium
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 14, 2013

This is a great hotel. It is perfectly located in the heart of the city. Our room was a very big suite with two bathrooms, one of which was quite large and beautifully decorated with marble. The king bed was very comfortable and there were plenty of drawers and closet space. There are ice machines on every floor so you don't have to bother with room service. The wifi was free and worked well. At breakfast they will make you a special order at no additional cost. We were celebrating a birthday and they gave us a cake. They also gave us a very generous late check-out. We booked a business class room and their business lounge was closed for renovations, but they brought daily refreshments to our room. It would have been nice to have some English channels other than news and the black-out drapes didn't work perfectly but otherwise this is a really great hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 13, 2013

I recently stayed here as part of a 'city break' to Sofia during July of 2013. Overall I came away quite glad that I had booked.
I stayed in a 'junior suite' during my weekend in Sofia. The room was extremely large, clean, and had a large balcony overlooking parliament and (as such) a good view of Aleksandar Nevski cathedral as well. The room was quite clean and available prior to the check-in time posted on the hotel's website. A small-ish flat screen was also in the room as well as a mini-bar, safe, etc. The wifi reception from the room and the balcony both was good. The bathroom had both a full bath and a shower (with an extra set of heads going the length of one's torso). There were a few wear marks here or there in the room, but nothing terribly noticeable and definitely nothing worth complaining about.
The balcony's size and decent allocation of furniture (2 chairs, 1 couch, and a large-ish glass coffee table) really are key items during the summer months... given that the hotel faces away from the evening sun, it's very easy to enjoy some drinks outside, above street level and with a good view. It would seem a rival hotel nearby has their bar located on the top floor; those staying at this hotel can enjoy the same view and weather from their own room.
Included with business class rooms (as well as the suites) is transportation to and from the airport. This is quite a nice touch as it means one doesn't have to worry about navigating taxi etiquette. The ride is quite short - I would estimate it at 10 minutes (15 tops) if the driver doesn't encounter traffic and actually takes you the correct direction - but if getting in a taxi not provided by the hotel be sure to check the signage regarding the fare as well as the company's logo (I saw a sign illustrating this - apparently 'O.K. Taxi' is denoted by the red full stops before and after the K in OK - none of the fakes would appear to share this).
The staff of the hotel seemed quite friendly, especially the front desk staff and the (majority of) the restaurant staff. Breakfast is typical Radisson quality; don't expect a regional breakfast, but rather a hot and fresh international breakfast buffet that's pretty reliable for the average Western traveler (ie, hot and cold meats, eggs, juice, coffee, etc.). Omelettes were available upon request apparently.
I appreciated the 'One Touch Service' button at this Radisson; when you dialled for help on the room phone, rather than being routed to the correct department the front office staff-member who answered sorted the issue themselves for you. I know this is mean to be a theme for the entire chain, however it simply seemed very well executed here.
In terms of location, the hotel seems pretty ideally situated for most of the tourist sites. I had no problem finding my way on foot to what I wanted to see, even in rather warm July weather. Additionally, most tour companies and guides find the hotel to be very convenient as a meeting location in case of booking a trip farther outside of town to Rilski manastir or something similar.
In addition to the restaurant downstairs there are also a few pieces of nightlife nearby; Club Tequila appears to have a section going downstairs, and there is also what appears to be a Cuban cigar bar as well.
It should be noted that currently there's some nightly assemblies/protests that go on in front of Parliament. I hesitate to say protest as these seem as much to be parties and rallies as opposed to the protests going on elsewhere in the world in 2013 (read: no riot police whilst I was there). The hotel was totally unaffected by this, and if one closes the blackout curtains and shuts the window there's no sense of their happening.
Overall I was quite pleased with my stay; the amazing room, the transportation service, and the friendly customer service all combined to make this a hotel I'd happily stay in again.

Room Tip: Anything with a balcony - junior suite is my vote
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chisinau
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 2, 2013

Very nice and large room & large double sink bathroom, very comfortable bed, resting corner & work place, large screen TV with interesting WW channels etc. Front street room is highly preferred with great view through an enormous window

Room Tip: Better to have a front view room.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, July 8, 2013
Dear Eyal T,
Thank you very much for choosing the Radisson Blu Grand Hotel Sofia and for taking the time to share your feedback via TripAdvisor.
I am very glad to hear that you really enjoyed your stay with us and had a nice time in Sofia.
I am looking forward to welcoming you back when your travel plans bring you back into the area.
Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Top Contributor
83 reviews 83 reviews
48 hotel reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 24, 2013

I have nothing to complain about, except the pop art aesthetics and lighting of the breakfast room, but this is rather subjective. Very kind personel, nice rooms, good food. Price can be reasonable to expensive, depending on the time someone makes the reservation. The location is very central at a nice district of Sofia.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, June 27, 2013
Dear Angelos1,

Thank you for choosing the Radisson Blu Gradnd Hotel Sofia and for sharing your feedback via TripAdvisor.
It is really nice to hear that you really enjoyed your stay with us. Your comments for the lighting in the breakfast room has been forwarded to the relevant department.
I look forward to welcoming you back to our hotel when your travel plans bring you back in the area.

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 20, 2013

We stayed two nights in a one bedroom suite and one night in a junior suite. Both were very spacious and offered a great view over the parliament and the Alexander Nevsky Cathedral. The latter had a spectacular terrace to enjoy the evening sun.

Service was outstanding in every aspect. In particular, after a sports injury the hotel staff organised a transfer to a specialised pharmacy, accompanied us and helped with the translation to buy crutches.

Airport transfer and breakfast were included in our booking. Both were flawless and made our stay perfect.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, June 27, 2013
Dear T S,

Thank you for choosing the Radisson Blu Gradnd Hotel Sofia and for sharing your feedback via TripAdvisor.
It makes me happy to see that you have enjoyed your stay with us and I do hope that you will soon recover from the sports injury. It is our ultimate goal to provide excellent service and even to go nthe extra mile to make our guests' stays comfortable.

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Radisson Blu Grand Hotel, Sofia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Grand Hotel, Sofia

Address: 4, Narodno Sabranie Square, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in Sofia
#7 Romantic Hotel in Sofia
#8 Business Hotel in Sofia
#12 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Grand Hotel, Sofia 5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Cheap Tickets, Despegar.com, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your Radisson Blu Grand Hotel, Sofia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

Owners: What's your side of the story?

If you own or manage Radisson Blu Grand Hotel, Sofia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.