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“Best Place to Stay” 5 of 5 stars
Review of Hilton Sofia

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Hilton Sofia
5.0 of 5 Hotel   |   1 Bulgaria Blvd, Sofia 1421, Bulgaria   |  
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Hotel amenities
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Summer Sale - From €66
Ranked #4 of 122 hotels in Sofia
Bangalore, India
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best Place to Stay”
5 of 5 stars Reviewed October 21, 2013

I stayed in Hilton from Sep 29 to Oct 6. I was attending a conference and my company booked my stay here. had a wonderful experience staying here for a week. The hotel staff was very helpful and cooperative. I had a great time staying here.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, November 20, 2013
Dear guest,

It was a pleasure to read your kind comments about Hilton Sofia! Thank you for taking time to share them via TripAdvisor. We will be very happy to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Halifax, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2013 via mobile

We recently stayed here while on an organized tour of the area. The Hilton is in a convenient location for sightseeing and has the amenities expected of a high end hotel. Rooms are immaculate, comfortable and tastefully decorated; the stylish lobby is a great place for people watching. Staff were polished, professional and exceptionally friendly. The breakfast buffet was second to none with a wide variety of hot and cold dishes, pastries, made-to-order omelettes and coffee that could awaken the dead. The area is known for its yogurt and this is definitely worth a try. The cost of in-room wifi is steep, although it's free in the lobby. We are hopeful that in-room wifi will be included the next time we visit. Bravo to the staff and management for this lovely oasis in the Balkans.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, November 20, 2013
Dear guest,

Thank you very much for sharing your positive observations about Hilton Sofia via TripAdvisor.
We were extremely delighted to receive your kind comments about the Hilton Sofia facilities and services.
Your positive feedback about the whole team makes me feel very proud of everybody here.
Thank you once again for highlighting the hotel location, the guestroom ambiance and amenities and the breakfast buffet! I am very happy that we managed to provide a memorable stay for you here at Hilton Sofia!
Looking forward to the pleasure of welcoming you back under our roof, on your next trip to Bulgaria!

Yours sincerely,


Stephan Reiter
General Manager
Hilton Sofia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chisinau
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2013

Very nice hotel & large & spacious room, kind and welcoming team, not in the center of town, can walk 15 min if weather permits, cost ~4 Euro with Taxi. NOT having free WiFi in room is surprising !!!- more than 20 Euro for a day.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, November 20, 2013
Dear guest,

Thank you for taking time to share your comments about Hilton Sofia via TripAdvisor.

Further to your comment about the Internet service, I would like to let you know that we do offer free Wi Fi Internet in our public areas on the ground and mezzanine floors, including the hotel lobby. Please rest assured that we have considered your feedback about the in-room Internet.

Once again, I thank you very much for your feedback and will be very happy to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Top Contributor
50 reviews 50 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 10, 2013

I stayed for one night visiting a conference which took place in the hotel's premises.
It's a rather large building in a park not far from Sofia 's downtown. I don't like the architecture of the building. But the hotel and the room was very pleasant, spacious nice bed and linen.
The breakfast was great, huge choice and nice omelettes.
I will happily return to this hotel for business purposes but I would try to find something with more atmosphere if I came for leisure with my wife.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, October 16, 2013
Dear guest,

I would like to thank you very much for sharing your observations about Hilton Sofia via TripAdvisor.

I was gratified to know that overall you enjoyed your stay with us and remained satisfied with the hotel services and facilities, especially with the breakfast variety and guestroom ambiance.

We all look forward to the pleasure of welcoming you back under our roof again, soon.

Yours sincerely,


Stephan Reiter
General Manager
Hilton Sofia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Top Contributor
201 reviews 201 reviews
133 hotel reviews
Reviews in 132 cities Reviews in 132 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed October 10, 2013

First, this is a business hotel - so if you have a conference, this is the place. Not a bad location - a bit of a long walk to central Sofia. Our room was moderate sized with a king, comfortable bed. Very quiet room (ie, doors sett to close quietly, and little noise from hall - however, there is a little traffic noise, and if you are on rt side of hotel in lower room there may be noise from conference/party center)/ l There is a very small pool, and nice spa(no Jacuzzi)-but pool too small to swim laps. Restaurant nice for dinner and nice buffet. TV has a couple of English news channels, there is a small mini bar and water heater/coffee/tea in room. 3 elevators are adequate and fast enough except in am when large groups check out - BUT - do NOT walk down or may find self locked outside in back of hotel (I did!). Room clean, as was bathroom (lg, with separate shower stall and tub). Was very surprised that there was a substantial charge for wifi in rooms - 1 hr was free in lobby, but about $10/hr was initial charge in room, but staff friendly and helpful in explaining this.

Room Tip: try for higher floor to avoid noise from conference ctr
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, October 16, 2013
Dear guest,

We were extremely delighted to receive your kind comments about Hilton Sofia – from the location to the guestroom features, the Health Club with indoor relaxing pool and the restaurant offers. Thank you for taking time to share them via TripAdvisor. We will be very happy to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed October 7, 2013

Hilton Sofia was a little paradise! Very elegant foyer, friendly staff, nice breakfast and nice food in the restaurant. I stayed in an Executive room, which was huge and comfortable with a nice view of the mountains. The Executive Lounge is not one of the best I have seen, with a poor selection of food/drinks. It is not far to walk to the main attractions and you can enjoy a wide range of shops on the way. The taxi to/from the airport is about 14 euros.

Room Tip: Executive rooms
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, October 16, 2013
Dear guest,

I would like to thank you very much for sharing your observations about Hilton Sofia via TripAdvisor.

Further to your comment about our Executive Lounge, I would like to inform you that since the end of August we have completely redesigned this space in order to give it a refreshed look and feel, adding brand new furniture and a new buffet area, hopefully to your satisfaction. It offers snacks and refreshments throughout the day as well as a range of quality hot and cold dishes amongst our dinner buffet, together with a selection of beers and spirits. You might want to have a look at the pictures in our photo gallery.

We all look forward to the pleasure of welcoming you back under our roof again, when you would be able to enjoy the new Executive Lounge experience!

Yours sincerely,


Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 2, 2013

Hilton Sofia was excellent. It was worth the upgrade to the executive room with free breakfast, free wifi and and the executive room was open 24 hours. You also get happy hour from 5-7pm with snacks and drinks. (wine, beer and alcohol.) It was walking distance to the city center with shop and restaurants.

Room Tip: Upgrade to executive room.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, October 16, 2013
Dear guest,

We were extremely delighted to receive your kind comments about Hilton Sofia. Thank you for taking time to share them via TripAdvisor. We will be very happy to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,


Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Sofia

Address: 1 Bulgaria Blvd, Sofia 1421, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sofia
#2 Family Hotel in Sofia
#4 Luxury Hotel in Sofia
#7 Romantic Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sofia 5*
Official Description (provided by the hotel):
Hilton Sofia has the perfect location in the heart of the city, opposite the Sofia Congress Centre (National Palace of Culture), surrounded by the South Park and overlooking the Vitosha Mountain. Hotel guests are near the commercial district and government offices. Boutiques, restaurants and nightclubs are within walking distance, while Sofia International Airport lies 13 km to the east, an approximate 20 minute transfer. With 245 rooms on 8 floors, equipped with the most modern in-room facilities, 2 Executive Floors and brand new Executive Lounge, Health Club with in-door pool and 24/7 Fitness by Precor, Hilton Sofia is the perfect choice of the modern traveler. Spacious, stylish and modern venues, resplendent with natural light, provide you with an unparalleled environment in which to work and relax. From the daily airport shuttle to the multifunctional meeting facilities, creative food service and elegant dining: enjoy the Hilton Sofia experience. ... more   less 
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Also Known As:
Hilton Sofia Hotel Sofia
Hilton International Sofia
Sofia Hilton International

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