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“Weekend Break” 5 of 5 stars
Review of Kempinski Hotel Zografski Sofia

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Kempinski Hotel Zografski Sofia
5.0 of 5 Hotel   |   100 James Bourchier Boulevard, Sofia 1407, Bulgaria   |  
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Ranked #39 of 124 Hotels in Sofia
Essex
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Weekend Break”
5 of 5 stars Reviewed January 31, 2012

A weekend break taken in arctic conditions (i.e. very cold and heavy snow). Would probably be a city best visited when the weather was much warmer. Hotel was described as 5 star and it does have that feel. The restaurants are of a very high quality and would thoroughly recommend the panoramic restaurant on the 18th floor. Leisure facilities were good but lacked a sauna / steam room. Service generally very good and staff helpful (both at reception and in the the bars / rerstaurants). The down side ... could not get hot water (despite their best efforts) in the room on the last two nights (was only there for three); was advised it was because we were on the 16th floor ... may be best not to have such a tall hotel if that is the case.

Room Tip: Unless you be assured of hot water in the room, go for a room not to high; you may have to sacrifice...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Kagoshima, Japan
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2012

The place is very convinient for conference. The hotel is very clean and spacious. I recommed internet booking with breakfast included (nice buffet with a lot of options), and it is cheaper than paying at the hotel.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2011

An excellent hotel, very spacious public areas and good sized bedrooms (deluxe). Really good facilities with a choice of 4 or 5 restaurants in the hotel. The Happy Sushi is a franchise and is very good value, the drinks being much less than the hotel bar. As with all hotels these days look for good prices on the internet.
I'm going back.

Room Tip: Deluxe or executive rooms are the best.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavrio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2011

We reserved our rooms by internet. Very good deal but with no breakfast included. Hotel was clean, big rooms, nice and friendly staff (unexperienced staff only to the lobby bar). Beautiful garden and very good maids service. The only thing we did not like was that for breakfast the charge was 20,00 euros/person ! and for this price we were expecting a very very good breakfast, which was not! Bad presentation and no variety accordingly to a 5 star hotel and compare it to others (even 4 star hotels).

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 29, 2011 via mobile

Large bed/bathroom/room, nice people welcoming you, huge spa and swimming-pool, excellent breakfast, with various and qualitative foid and expressos.
Both restaurants arr qualitative and great new Sushi one.
Maybe slight far away from the Down town.
Don't hesitate to take the good rates on internet!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sofia, Bulgaria
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 10, 2011

unfortunately my company has a contract with this hotel and we have to stay there!!the hotel is supossed to have a frequent guest program where after 10 night you get eligible for free upgrade, but data about your status is uploaded to the system 7 days after your last night!!!!! the first 10 floors are renovated and offer very good rooms. floors 11-19 are a disgrace for the brandname of kempinski...dirty rooms with the most uncomfortable matresses you expect to find in a hotel (the biggest defect in rooms of these floors). to conclude :AVOID!!nearby hilton is much cheaper!

  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Top Contributor
169 reviews 169 reviews
62 hotel reviews
Reviews in 76 cities Reviews in 76 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 7, 2011

I have stayed in this hotel several times and always had great service and a very comfortable yet affordable room. Its an excellent business hotel with a range of restaurants, that now feature the Captain Cook Seafood Restaurant. Its only 10 minutes to the downtown area. Will definitely return here.

Room Tip: Make sure you get the refurbished deluxe rooms
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel Zografski Sofia

Address: 100 James Bourchier Boulevard, Sofia 1407, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 124 Hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Kempinski Hotel Zografski Sofia 5*
Number of rooms: 442
Official Description (provided by the hotel):
Kempinski Hotel Zografski Sofia has an outstanding location, just 20 minutes from the airport and in close proximity to the city center. The hotel boasts amazing infrastructure built on 30 000 sqm and features the most comprehensive facilities in Sofia offering 442 rooms and suites with stunning panoramic views, the biggest hotel conference facilities in the capital, superb leisure and dining facilities including six restaurants and two bars and a modern health club with the biggest hotel swimming pool in the city. The hotel also offers the only Japanese garden on the Balkan Peninsula. Each Deluxe room and Junior suite are equipped with mini-bar, safe, individually controlled air-condition and heating systems, LCD or plasma flat screen TVs, a modern hotel entertainment system with video and music on demand, high-speed free Wi-Fi Internet and a smart card system in accordance with the latest security standards. Kempinski Hotel Zografski boasts the biggest presidential suite in Bulgaria, in which a number of celebrities have stayed, such as Helmut Khol, Recep Erdogan, Sylvester Stallone, Julio and Enrique Iglesias, Lady Gaga, Tina Turner, James Brown, Anatoly Karpov, Wesley Snipes, Sergei Mihalkov, Elton John and more. Kempinski Hotel Zografski provides every amenity necessary for focused and effective business communication. It is appropriate place for your successful meetings and celebrations. Three large banqueting halls, fully equipped to meet international expectations: Sofia 1, 2 and 3 can combine to form the largest hotel ballroom. Hotel boardrooms offer daylight, comfortable chairs and tables, easy connectivity to power and the web for each delegate, access to built-in multi-media equipment, interactive screens, microphones, flip charts, white boards, peg boards and free Wi-Fi. The six restaurants and two bars offer tantalising culinary creations from world cuisines. You can sip aromatic coffee or tea on the sun-lit terrace of Intermezzo lobby bar or taste authentic Bulgarian dishes at Lozenets Restaurant; indulge in Italian flair at Colline Toscane, enjoy fresh fish at Captain Cook or sushi fantasies at Happy Sushi; dine at the top of the city under the starry sky in Panorama Restaurant, taste sweet creations at Candy bar or stylish cocktails in Bar Le Parfum. The spacious fitness center is one of the most modern in Europe and includes massage rooms and the largest indoor hotel swimming pool in Sofia. Kempinski Hotel Zografski offers free parking and Internet. ... more   less 
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