Spent a night recently here and had a so-so experience. The staff was very welcoming and I was able to check in rather early. The room I was given had a very strong smell of smoke (event though as I was told thr hoel has been smole free for over a year). I called to complain and was offered to be transferred to a similar room. Another problem I found later is that all the pillows were the feather type and I was told there were no synthetic ones available, so had to sleep without pillow (which made me realize how hard the bed was).
Throughout my short stay the staff has been diligent, well-meaning and friendly. The public areas are quite nice but the whole place feels like it needs a major renovation, especially the rooms.
The hotel is conveniently located near the main metro stop and at the heart of the city.
- Also Known As:
- Sheraton Sofia
- Sofia Sheraton
- Official Description (provided by the hotel):
- Sophisticated Hotel in traditionally styled, 5-story building located at city center. ... more less
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