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“Very pleased” 5 of 5 stars
Review of BEST WESTERN PLUS City Hotel

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BEST WESTERN PLUS City Hotel
4.0 of 5 Hotel   |   6 Stara Planina Str., Sofia 1000, Bulgaria   |  
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Ranked #14 of 124 Hotels in Sofia
Certificate of Excellence
Constanta, Romania
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
“Very pleased”
5 of 5 stars Reviewed 3 weeks ago

Some business brought me to Sofia for few days. A colleague of mine decided to book this hotel – I don’t know his reasons, but I was very happy with his choice.
I recommend the Best Western Plus City Hotel for business purposes, but might be selected for few days in Sofia by any tourist alone, with his/her friend or family.
The hotel is located in a quiet area, very close to many important places in downtown of the city, in a walking distance.
The interior and spaces for common usage are modern, very nice decorated, clean and offering a warm cozy feeling.
My room was large enough, with everything that you may need in a hotel room and an interesting layout, also. The furniture and the appliances are nice and look pretty new. The colors of my room were warm, in light brown, light green, yellow hues. The bathroom was OK, all installations worked properly. The wi-fi signal was strong and I was able to use my laptop in my room.
The breakfast buffet offers many options for any kind of morning meal you prefer – I was very pleased with this. Actually, I was very pleased with this hotel and its services.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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150 reviews from our community

Traveler rating
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    21
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2015

I had only one night,arrived late and during a calm period. The restaurant of the hotel provided an excellent welcome dinner. Having some problems with the WiFi, the staff took immediate action and fixed the problem. Also having a late checkout could be organised for a half day fee. I would always come back.

Stayed April 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
1 review
4 of 5 stars Reviewed April 2, 2015

Hotel is very well located in the centre of Sofia. It has a good shuttle service to the airport, a great breakfast buffet, and comfortable rooms. Also the (italian) restaurant is of a good standard. Highly recommended!

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed March 30, 2015

I have stayed in the City Hotel for a few days for a conference. The staff were very friendly and helpful with giving us directions and recommendations for sights and restaurants in Sofia.The hotel has a very nice lobby and the Italian restaurant is amazing-food is delicious, waiters are attentive and it is not too expensive. Great for a city break as it is close to many restaurants and bars.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Cape
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2015

We recently stayed at this hotel and found it to be adequate and average in that everything one needs is provided. However the staff with the exception of Yoan (male waiter) were quite unfriendly. Cleaning staff sighed at us, reception staff were slow to respond, and we generally found the place to be not very friendly or accommodating. Sofia is not the friendliest place to visible minorities and this may have been part of the problem as we generally found people to be not very friendly, with some exceptions. The location is good -- walking distance to the big cathedral, the Shishman bohemian neighbourhood and the Vitosha Blvd. Basically this hotel offers nothing special. And if you are a person of colour do not expect to be warmly welcomed. It's just not that kind of place.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Athens, Greece
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Nice hotel, very clean, good breakfast, and good location. Stuff friendly and helpful. overall my stay was pleasant. one losing star though cause i think that price of room per night was a bit steep in compare with competition.

  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

It was very nice to stay in this hotel,hotel manager was very kind and gave upgrade room for me, thanks a lot for kindness,very comfortable room,good wifi connection,nice view,wonderful breakfast,i was very sutisfied and enjoyed in this hotel-Best Western Plus City Hotel:-)

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS City Hotel

Address: 6 Stara Planina Str., Sofia 1000, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Sofia
#10 Business Hotel in Sofia
#11 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS City Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
Stay with the brand you can trust. Tucked in a quiet street in central Sofia, Best Western City Hotel delivers the highest level of customer service and attention to detail. The hotel is located only 200 metres from the Alexander Nevsky Cathedral and the Parliament, making it possible to reach on foot the most popular surroundings and attractions in the capital city.61 beautifully furnished rooms and suites, all equipped with free Wi-Fi and high-speed cable internet, provide travellers with the finest of modern amenities.The authentic Italian restaurant “La Vita e Bella” and the lobby bar serve delicious Italian and traditional European meals and drinks.The name says it all – life is beautiful. Right from the very entrance of this fine establishment, you can feel the emotional transition to Italy and its romantic atmosphere. Once seated, just let our friendly staff do the rest for you. Indulge yourself with exquisite meals prepared by our nation-famous executive chef, whose creativity and professionalism have been officially awarded on many occasions. ... more   less 
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Also Known As:
Best Western Sofia
Sofia Best Western

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