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“Nice hotel in good location” 4 of 5 stars
Review of BEST WESTERN PLUS City Hotel

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BEST WESTERN PLUS City Hotel
4.0 of 5 Hotel   |   6 Stara Planina Str., Sofia 1000, Bulgaria   |  
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Ranked #20 of 124 Hotels in Sofia
chicago
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
“Nice hotel in good location”
4 of 5 stars Reviewed August 19, 2013

When I first walked into the room I was a little disappointed. It seemed kind of dated. We had a suite, arranged for us by our tour agency here in Bulgaria. The furniture and carpet was old, and the bathroom was small. But it was comfortable and the beds were very comfortable and we had plenty of room. I cannot comment on the price as it was included in the total package. The location is good - quiet but one block from the Main Street and lots of tourist sites. We found the staff to be accommodating. Depending on the price being reasonable I would recommend it. It is a four star hotel and it is Sofia - not Rome or London!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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136 reviews from our community

Traveler rating
    54
    59
    20
    3
    0
See reviews for
12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Munich, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 16, 2013

Well, if you want or need to go to Sofia, then this is a very good hotel to choose.

It's located within easy walking distance of almost everything there is to see in Sofia, and if you like a nice evening on the town - ten minutes' walk, there you are: many restaurants, plenty of bars.

Because the hotel is on a quiet side street, you won't be bothered by traffic noise. Or any other noise, except the occasional plane on its way to the airport - which is at most a 20 minute taxi ride away, costing about 8 Euro in a taxi or 10 Euro for hotel transfer service.

The hotel staff are friendly, polite, and helpful.

The room I had was very nice indeed, modern, with a comfortable bed. The hotel is non-smoking now, but there are a few rooms with small balconies.

The breakfast has a good selection of hot and cold items. There appear to be enough tables for the size of the hotel, although it was quite empty when I stayed. Possibly the only small criticism could be made about the coffee, which comes from one of these machines that (I think) mix concentrated coffee with hot water. That said, I've had much worse coffee in other places in Eastern Europe. If you want "real" coffee, you can purchase it at the bar.

There is free WiFi which provides very decent connection speed.

All in all, if you are on a budget, you could probably find something cheaper - but if you value your comfort for business or pleasure, this hotel can be recommended.

Room Tip: Ask for a room with balcony if you are a smoker.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Island of Malta, Malta
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2013

The hotel is in a very good location, only a few minutes walk from centre. The suite was clean and comfortable, but bathroom small. Staff very helpful and breakfast was good. The hotel placed a complimentary bottle of wine with two glasses on my last day as it was my birthday. Very nice of them. I recommend this hotel to anyone one visiting Sofia.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 4, 2013

The hotel below average overall. The staff not motivated and not helpful. Bad stains on the hall carpet. Food disappointing. The positives: good location, comfortable bed, cleanliness of the room. Not worth the money paid. Will not come back.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2013

The hotel was nothing more than adequate. The location was okay, the breakfast reasonable. The shuttle driver had the good grace to await our arrival late at night although our flight from Istanbul was delayed for an hour and a half because birds flew into the engine during take-off which was aborted (scary). Clearly four stars in Bulgaria (as we learnt in subsequent stays elsewhere) is misleading -but it was indeed better than the four star Hotel Bulgaria in Burges, quite the most abominable institution posing as an accommodation establishment I have yet to encounter.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
Top Contributor
87 reviews 87 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 13, 2013

This is a business type of hotel, it is very clean and comfortable. I loved the idea of two single duvets, makes sense! Breakfast was adequate, much the same as any other hoetl the staff are helpful The hotel has a great location. We would stay here again.

Stayed June 2013, traveled as a couple
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Muiden, Noord-Holland, Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 11, 2013

Good choice for a trip to Sofia, close to many attractions and restaurants. The room is average, the beds are good. Bathroom small, but okay. Service is okay, not excellent. Breakfast is above average, good choice and variety.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS City Hotel

Address: 6 Stara Planina Str., Sofia 1000, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Business Hotel in Sofia
#15 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS City Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
Stay with the brand you can trust. Tucked in a quiet street in central Sofia, Best Western City Hotel delivers the highest level of customer service and attention to detail. The hotel is located only 200 metres from the Alexander Nevsky Cathedral and the Parliament, making it possible to reach on foot the most popular surroundings and attractions in the capital city.61 beautifully furnished rooms and suites, all equipped with free Wi-Fi and high-speed cable internet, provide travellers with the finest of modern amenities.The authentic Italian restaurant “La Vita e Bella” and the lobby bar serve delicious Italian and traditional European meals and drinks.The name says it all – life is beautiful. Right from the very entrance of this fine establishment, you can feel the emotional transition to Italy and its romantic atmosphere. Once seated, just let our friendly staff do the rest for you. Indulge yourself with exquisite meals prepared by our nation-famous executive chef, whose creativity and professionalism have been officially awarded on many occasions. ... more   less 
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Also Known As:
Best Western Sofia
Sofia Best Western

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