When I first walked into the room I was a little disappointed. It seemed kind of dated. We had a suite, arranged for us by our tour agency here in Bulgaria. The furniture and carpet was old, and the bathroom was small. But it was comfortable and the beds were very comfortable and we had plenty of room. I cannot comment on the price as it was included in the total package. The location is good - quiet but one block from the Main Street and lots of tourist sites. We found the staff to be accommodating. Depending on the price being reasonable I would recommend it. It is a four star hotel and it is Sofia - not Rome or London!