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“Nice hotel” 4 of 5 stars
Review of City Avenue Hotel

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City Avenue Hotel
3.5 of 5 Hotel   |   49, Osogovo, Sofia 1303, Bulgaria (Serdica)   |  
Hotel amenities
Ranked #75 of 124 Hotels in Sofia
Belgrade, Serbia
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 61 cities Reviews in 61 cities
74 helpful votes 74 helpful votes
“Nice hotel”
4 of 5 stars Reviewed March 11, 2015

Nice hotel in center. In neighborhood is big mall. Rooms are clean, bathroom nice. Breakfast is ok. Staff is helpful. In front is small parking lot. It’s good value considering the price. I spent there 1 week in April 2014.

Room Tip: upper floor is better.
See more room tips
  • Stayed April 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tihomir P, General Manager at City Avenue Hotel, responded to this review, March 13, 2015
Dear LjubisaJasna,

We are delighted to know that you have enjoyed everything about your stay in City Avenue Hotel and thank you for posting your feedback! We will be here waiting to welcome you back again!

Sincerely,
Tihomir Petkov
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    3
    10
    1
    3
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Greek first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 15, 2014

Suggest you keep an eye on the Hilton as it occasionally has similar room rates and is far superior. City Ave has low to the floor beds, A/C that didn't keep the room cool, showers that leak onto the floor (changed to a different room and had the same problem), and poor room lighting. The free breakfast was adequate but the staff steps outside the door to smoke, which will then trickle into the restaurant (a small area). I found myself looking for excuses to not return to the hotel after our work was done.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

Good hotel with good service near the centre of Bulgaria's capital Sofia.The mall is near ,the metro,the church.The staff is friendly and nice,and the price also acceptable.The breakfast was wonderful. I'm satisfied,it will be nice to visit this hotel again.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tihomir P, General Manager at City Avenue Hotel, responded to this review, August 12, 2014
Dear Yoana V,

I would like to thank you for your very valuable feedback on the services we provide at City Avenue hotel. We appreciate your positive feedback and are delighted to hear you say: "Nice hotel, good accomodation"

We look forward to welcoming you back real soon!

Thanks again!
Tihomir Petkov
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillerød, Denmark
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2013

This rather new hotel is situated close to the center of Sofia and the metro is even closer. The staff was nice and helpful, the room was spacious and clean, the bathroom fine and the breakfast very good. You get very good value for money!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tihopet, Manager at City Avenue Hotel, responded to this review, August 22, 2013
Dear Valued Guest,

We thank you very much for your lovely review following your recent stay at the City Avenue Hotel.

Your wonderful comments are highly appreciated and encouraging for us to continue our efforts in making the City Avenue Hotel a nice place to stay.

Once again, thank you for taking the time to write about your enjoyable stay with us. We are looking forward to welcoming you back at the City Avenue Hotel.

Kind Regards,

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
long beach, ca
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2013

The service at this hotel was very good. They have a good breakfast with made to order eggs or omeletes and great coffee. They always had a good selection despite the hotel being almost empty. This hotel provides a good value.

Room Tip: The mall has a supermarket in the lower level.
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tihopet, Manager at City Avenue Hotel, responded to this review, May 22, 2013
Dear Valued Guest,

Thank you very much for choosing the City Avenue Hotel for your travel needs.

We very much appreciate your positive comments regarding your experience with us. It is truly rewarding when our guests recognize our efforts in maintaining the hotel and facilities.

It is a pleasure to read your lovely comments about our hotel, breakfast, and services. Our main goal is to meet and exceed the expectations of our guests, and we are pleased to understand that we have succeeded.

Once again, thank you for being our guest. We look forward to welcoming you again in the near future!

Sincerely,

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GREECE
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 16, 2013

We stayed with my husband for 4 nights at the end of April. Our room was at the 5th floor and it was quite big, but the bathroom was so small that only one person at a time could be there. The cleaning service was good. Breakfast was a huge disappointment . A plate with some cheese , a plate with some ham, and a couple of tomatoes and ….here is your breakfast, the good thing was that you could ask for an omelet. Despite the fact that 90% of the reviews have a negative comment about the breakfast the management of the hotel seems that has no intention to do something about it. The lobby and the reception have nothing to do with what you see in the hotel pictures. Actually the lobby is two leather armchairs and a table . The reception is a small front desk and that’s all. Ask from the reception for bathrobes and slippers, there are available if you request them. Also pay special attention to the toilet paper in your bathroom !!! Don’t expect to have enough unless you request it. The stuff was just acceptable, but you will not hear “Good morning” from the reception , exception a specific kind lady . The positive thing about the hotel is the location and the metro station which is near by. If you don’t want to pay more than 50 euro , then go ahead.

Room Tip: Ask for a room at the 5th floor.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed April 21, 2013

The location is great, but the room is not very big. The service is OK. There is a very small parking lot, so do not count on this. The hotel is surrounded by big office buildings, so do not count on the view. The biggest advantage is that the Metro station is located on 300m from the hotel. In the near future with the metro you will reach the airport. But for now you can go to the city central railway station.

Room Tip: no of the rooms has a nice view
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tihopet, Manager at City Avenue Hotel, responded to this review, April 24, 2013
Dear Guest,

We appreciate you taking the time to write about your experience at the City Avenue Hotel. Your comments are greatly appreciated, since they give us the opportunity to uphold our standards and to ensure that we provide the highest quality of service to our guests.

The location of our hotel has many advantages for both business and leisure travelers – situated in a tranquil and modern area, conveniently located in a walking distance for numerous leisure and entertainment attractions.

Once again, thank you for your feedback. We look forward to welcoming you again at our hotel.

Sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Avenue Hotel

Address: 49, Osogovo, Sofia 1303, Bulgaria
Location: Bulgaria > Sofia Region > Sofia > Serdica
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #75 of 124 Hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — City Avenue Hotel 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
The City Avenue Hotel, suitable for both a short or for long-term stay, is situated in the heart of Sofia, the Capital city of Bulgaria and is fashioned as the fusion of the purity and comfort of modern design, contains 11 classic single rooms, 14 superior double rooms, 10 deluxe rooms and 3 apartments. Rooms are arranged in such a way as to achieve functional, yet comfortable standard and modern design. All bath-rooms comprise a walking shower cabin, hair dryer and a washbasin. Services: We offer customary laundry and dry cleaning, as well as the option of a beautician and hairdresser, 24 hours reception and night time security are provided. Regardless of why you have decided to short-term visit, be in a long-term business trip or stay, and you are looking for pleasant and quiet stay, The City Avenue Hotel is created especially for you…! ... more   less 
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