I would never normally spend time writing a review. But this hotel is just so great! I am really grateful and wanted to thank them and let everyone know that they did an awesome job. Every single staff (5+) that I encountered at this hotel is super friendly and efficiently helpful, which really made a big difference.
I went to Sofia for a big conference. So many of people I know stayed in numerous different hotels in Sofia, and comparing what I heard from others, I felt very lucky that I booked Western according to its No.1 reviews on tripadvisor. And they earned it.
Here are a few things that I like particularly (but not limited to):
- It is not a big hotel, but rather a medium-sized hotel. The staffs can actually remember you and keep track of your special request very well between different shifts.
- My airline lost my luggage. The hotel front desk just simply offered to help to check with the airline every several hours until the luggage is delivered to the hotel. I simply did nothing int the whole process but mentioning it to the front desk.
- Car rental seems to be a bit complicated in Sofia for foreigners; and I was in a rush. I seek for help to the hotel out of desperation. And they just got the rental car for me at a very good price and have the car pick-up and drop-off at the hotel, which is super convenient.
- The wifi is free and very fast in everywhere inside the hotel; which is actually not common in Bulgaria I found. My friends who stayed in Sheraton and Hilton were jealous.
- The room looks good and new.
- Great location. Quiet and close to everything.
- Every staff is very attendant and considerate, but without overdoing it. They will think of you need luggage from storage when I am back from a overnight trip etc, and ask you before you ask them, etc.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Booking.com, Cheap Tickets, Odigeo and Priceline so you can book your BEST WESTERN PREMIER Thracia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.