We turned up and called the number and waited for a couple of hours for somebody to turn up, no apology. Neither was there hot water all weekend, several promises were made for somebody to come and rectify the problem (neighbour said it was a regular thing as all apartments were from same supply). Complained several times and got nothing but excuses - would have loved a shower instead we had to make do with water from a kettle. We also booked for 4 people but were taken to an apartment for 2 even though our confirmation was for 4. The hassle we had to get an apartment for 4 was incredible it was all our fault!
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