This is the worse hotel we have ever stayed in. We drove 12 hours for a week stay and night one we had to have a SLEPT IN bed changed. There was human waste on the sheets. The water went from ice cold to scalding hot in the shower, no towels and the Assistant General Manager was the most unfriendly, rude individual we have ever met. We have family there and will never stay at the Plaza again. We will drive miles just to avoid it. If you are handicapped, good luck.
- Official Description (provided by the hotel):
- We invite you to come and join us for your special occasion. There is something magical about the Ashland Plaza Hotel and Convention Center experience. Whether it is your first, second, or third stay with us let us accommodate you with our newly remodeled rooms and excellent staff. We promise we will have you coming back to Ashland, KY sooner than you think!! Also keep us in mind for your next big event now available to the caterer of your choice. One of the many ways we try to meet every guest's expectations! We offer our guests:•Complimentary High Speed Internet and Complimentary Continental Breakfast• State of the Art Fitness Center Includes: - Fully Serviced Gym. Our 141 Guest Rooms Include:•Bluegrass Suite•Cumberland Suite•Honeymoon Suite•Plaza Suite •Derby Suite•Presidential Suite•Winchester Suite•King Rooms•Queen Rooms•Double Rooms•Handicap Rooms also available ... more less