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“Staff” 4 of 5 stars
Review of Ashland Plaza Hotel

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Ashland Plaza Hotel
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1 Ashland Plaza, 1441 Winchester Ave., Ashland, KY 41101   |  
Hotel amenities
Ranked #6 of 9 Hotels in Ashland
1 review
“Staff”
4 of 5 stars Reviewed July 7, 2013 via mobile

The evening staff at the Ashland plaza hotel were amazing. Front desk attendant Amy and housekeeper Leetha went above and beyond the job to assist me with anything I needed to make my stay perfect ! I will for sure stay again!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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90 reviews from our community

Traveler rating
    9
    24
    14
    19
    24
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18
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Colorado
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 7, 2013

This hotel used to be VERY nice - and it still has a great staff and is probably the best place to stay in the area. If you want a view of the river, you will have to put up with train whistles that may wake you up in the middle of the night if you're a light sleeper. We had to move rooms due to noisy neighbors and found that the water pressure on the end of the hotel with higher numbers is much better for some reason. We did notice that they are remodeling some of the rooms. The breakfast is not great but they do have fruit, yogurt, and cereal. The location is very convenient - a few blocks from the bridge to Ohio and several restaurants close by - including Fat Patty's right across the street, where you get a 10% discount if you show your hotel key card.

Room Tip: Rooms on the "street side" are quieter than the "river side". Rooms with higher...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paducah, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2013

In an interesting historic downtown area. The hotel was quiet, rooms were clean. Enjoyed walking in the downtown area. If you are not a fan of historic areas this is probably not where you want to stay. Fat Patty's acroos the street has excellent food and drink.

Room Tip: Rooms facing the rear have a better view. Some have complained about a railroad that the front faces...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethel Park, Pennsylvania
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 15, 2013

I recently stayed at this property due to having business at AK Steel. This hotel has large spacious rooms and a friendly staff that will make you feel right at home. I usually get a room on the street side of the building due train activity on the opposite side. This property is clean comfortable and quiet. Our company chooses this hotel for the price.There is a restaurant dirrectly across the street called Fat Patty's that has good food and drinks. If your not into the bar scene there is a Itallian restaurant and a Bob Evans one block over.

Room Tip: Pick the street side if you like quiet. River side if you like train whistles.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Central Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 10, 2013

Upon entering our room it was pitch black and every light switch I flipped didn’t work… after feeling my way across the room I found a lamp that worked. The room smelled so strong of smoke that my throat began to be irritated. Then bright and early the next morning around 7am or 8am we had housekeeping in the halls using walky-talkies at such a loud volume that it woke us up. There is no need to have the volume so loud on the housekeeping radios that from inside the room we can hear everything as if they were standing next to us. And then to top things off the bathrooms are equipped with toilet paper holders that don’t roll; is this really such a low budget hotel that they have to try to conserve toilet paper by using conservation holders? Rooms aren't worth much over $40 a night at the tops.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Ashland hotels

Lakewood, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 27, 2013

Old tired hotel. No hot water, even after 20 minutes, was moved to another room the following day. Bathroom fixtures have not been replaced since the 70's-80's? Breakfast was adequate. Friendly staff and great location- 2 blocks from the Ohio-Kentucky bridge. Good eats across the street.

Stayed February 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
4 of 5 stars Reviewed February 27, 2013

I had recently stayed in Ashland on a business trip for my company. Though I had no say so in the matter I wasn't really looking forward to the stay based on the reviews.

When I arrived the staff was extremely friendly and I really appreciated frontdesk's help. Since they had restricted number of microwave and refrigerators and my company didn't request one. They were still nice to track one down for me. This showed me that the hotel cares about customer service.

As for the room it was a nice clean room that smelled fresh and the bed was comfortable after a long day's journey. I personally had no problem with hot water.

And the fitness center was a nice accessory for someone that had a long day and needed a stress reliever.

This was my first trip to Ashland and I liked how everything was accessible and within a 15 mile radius! I have to say this was a good trip and I look forward to coming back and staying at the Plaza!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ashland Plaza Hotel

Address: 1 Ashland Plaza, 1441 Winchester Ave., Ashland, KY 41101
Location: United States > Kentucky > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Ashland
Price Range (Based on Average Rates): $
Number of rooms: 160
Official Description (provided by the hotel):
We invite you to come and join us for your special occasion. There is something magical about the Ashland Plaza Hotel and Convention Center experience. Whether it is your first, second, or third stay with us let us accommodate you with our newly remodeled rooms and excellent staff. We promise we will have you coming back to Ashland, KY sooner than you think!! Also keep us in mind for your next big event now available to the caterer of your choice. One of the many ways we try to meet every guest's expectations! We offer our guests:•Complimentary High Speed Internet and Complimentary Continental Breakfast• State of the Art Fitness Center Includes: - Fully Serviced Gym. Our 141 Guest Rooms Include:•Bluegrass Suite•Cumberland Suite•Honeymoon Suite•Plaza Suite •Derby Suite•Presidential Suite•Winchester Suite•King Rooms•Queen Rooms•Double Rooms•Handicap Rooms also available ... more   less 

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