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“May 2013” 3 of 5 stars
Review of BEST WESTERN River Cities

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BEST WESTERN River Cities
31 Russell Plaza Drive, Ashland, KY 41101   |  
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Ranked #2 of 9 Hotels in Ashland
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79 reviews from our community

Traveler rating
    33
    28
    11
    4
    3
See reviews for
18
19
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Antonio, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

We chose this hotel based on the distance between our other stays. As it turned out it was an excellent choice. The facility is in great condition, no problems at all. The hotel staff is very friendly and helpful. The included breakfast was very good, not just a simple continental breakfast but a complete meal - plus the bacon was cooked crisp! We will definately stay here on our next trip.

By the way, check the route your GPS takes you. From the West take the second US 60 exit (Exit 185) and stay on US 60 until you turn left on US 23.

Room Tip: The front faces East so if you want to sleep late, ask for a room in the rear, facing West.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tabbott, Manager at BEST WESTERN River Cities, responded to this review, June 14, 2013
Thank you for your trip advisor response and the wonderful compliments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lillington, North Carolina
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 30, 2013 via mobile

We stayed three nights while attending a funeral. This is the closest place to stay while visiting Greenup. The room was clean along with the rest of the hotel. Breakfast was great
as it included scrambled eggs, sausage patties and links, assorted pasteries, fresh fruit, mixed fruit, the usual waffles, yogurt, cereal, coffee and juices. The only negative is each day there was something messing, On the second day there were no bananas and the last day no banana or pastries. Still a great place to stay.

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beattyville, Kentucky
Top Contributor
122 reviews 122 reviews
120 hotel reviews
Reviews in 73 cities Reviews in 73 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 13, 2013

Well, to be technically correct, I stayed two nights after originally planning to stay just one.

I was in Ashland for a weekend event and had intended to stay only one night, to qualify me for a free night under Best Western's rewards program. But I opted to stay a second night because this hotel was so nice.

The room was huge. I had one of their suites, which was a bit oddly laid out. Normally in a suite type of room, the bed is near the window and the sitting area is closer to the door. It was reversed in this instance. The TV was in the area where the bed was and it was one of the largest flat-panel screens I've ever seen.

The room came equipped with a refrigerator and microwave. The wi-fi was very fast and it was reliable. The room was very clean and the bed was comfortable. There's plenty of parking. Breakfast was one of the best I've had at any hotel. Bacon, sausage, eggs, fried potatoes, biscuits and gravy and other standard continental-type fare was offered both days.

The only thing that keeps me from giving this location a full "5" was the fact that the water pressure in the shower was not up to my liking. Average at best is how I would describe it.

This hotel is not convenient to I-64. In fact, it's on the north side of Ashland, practically in the town of Russell in Greenup County. However, it is close to several restaurants and some shopping. They have coupons available for discounts at nearby restaurants, including the Golden Corral with which they share a parking lot. I think it would be worth the drive from the interstate.

I was able to use my employer discount to get a great rate. Therefore I would definitely consider venturing well north of the interstate to stay here should I require a room in Ashland in the future.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Ky.
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2013

Stayed for 4 nights at the Best Western. Breakfast available every morning with a variety of foods to choose from. Quiet with non-smoker rooms available. Weight room available near lobby. The cookie break is from 7:00PM to 8:00 PM every evening. Some items are still available in the evening like milk, yogurt etc in the breakfast area. Nice for late night snack or for kids who need a bedtime snack. Different housekeepers throughout the stay. Some clean better than others but rooms very comfortable and clean. Rooms with king size bed very comfortable. Rooms should face the front of hotel for a view of the city. The rooms in the back look at a hill.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2013

Room included sofa and reclining chair and a desk to work at. Room also had wireless Internet that was easy to access. Breakfast in morning was included but it was only average.overall room was very comfortable and stay was very good. I would stay there again. Also plenty of restaurants close by.

Room Tip: Room was good . Included sofa and recliner in each room. Breakfasts were only average but stay was w...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN River Cities

Address: 31 Russell Plaza Drive, Ashland, KY 41101
Phone Number:
Location: United States > Kentucky > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Ashland
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland

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