We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No complaints, fine for a business stay” 4 of 5 stars
Review of Tanoa Plaza Suva

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Tanoa Plaza Suva to your Saves list
Tanoa Plaza Suva
3.5 of 5 Hotel   |   Corner Gordon & Malcolm Street, Suva, Viti Levu, Fiji   |  
Hotel amenities
Ranked #6 of 10 Hotels in Suva
New Zealand
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“No complaints, fine for a business stay”
4 of 5 stars Reviewed April 11, 2014

Stayed for 2 nights on a business trip. The staff were very friendly, the room was clean and comfortable, the food was good (and the service pretty quick), and the price was reasonable. I'd be quite happy to stay there again - but it was my first stay in Suva so I have nothing to compare it to.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, May 1, 2014
Bula Vinaka Monica G,

Thankyou for your review, very pleasing to read this. From me and my team, we always appreciate feedback. See you soon on your next trip

Vinaka Vakalevu


Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

95 reviews from our community

Traveler rating
    11
    42
    25
    12
    5
See reviews for
16
15
11
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Majuro, Marshall Islands
Top Contributor
54 reviews 54 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 7, 2014

Was there twice on a business trip and liked it there. Price ratio is ok, the view, especially in the morning, is really nice. All rooms face the ocean and the town since the hotel is located a 5 minute walk up the hill and the building is higher then the rest.

The rooms are ok, nothing special, but clean and having all it needs. Coffee and tea is for free but internet is quite expensive (normal in Fiji). The Service is nice, especially at the reception. Room is approx. 200 Fiji Dollar (around 100 USD). In Suva the best price ratio.

Room Tip: In my first stay I was at the 3rd floor and I liked it better since it has a wooden floor. But 8th f...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, May 1, 2014
Bula Vinaka WailerYoko,

Thankyou for your review, i love the view too, for your next trip please let me know, I would love to show you the Executive Suites,it even has balconies of their own and beautiful view of Suva.
Our rooms do require work, so that's my goal to improve the current facilities we offer to guests

Let me know when you in town, and again much appreciated for your feedback

Vinaka Vakalevu


Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 4, 2014

we stay here at least annually for between 4 and 10 days and is generally like a favourite old shoe - kindof just ok, familiar, comfortable but a bit shabby and inconsistent service-wise. This time around, there was a noticeable improvement in service across the board from the restaurant area to the porters and concierge. New uniforms and an improved menu helps with perception. Being evacuated late at night for a fire alarm, alas, remains a constant (this time set off by the use of a hairdryer in a bathroom several floors down without the extractor fan on), it is one way to meet your fellow guests!

Room Tip: If you can afford the rates on the 6th to 8th floors the carpeted rooms definitely reduce the noise...
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, May 1, 2014
Bula Vinaka Lincatm,

Thankyou for your feedback, much appreciated for noticing changes and that is what i would like to see and her from guests. We have indeed come a long way and will keep moving forward to provide a guests with that comfortable stay.

Again Lincatm, thankyou for your review, and we are addressing the fire alarm in my next project and totally agree with you, we do get to see all guests as well.

Have a blessed day

Vinaka

Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viti Levu, Fiji
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 8 cities Reviews in 8 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 19, 2014

Loved the rooms, the food was great, the service however has changed, staff seem slow and unhappy compared to my previous stay, during check in and checkout, perhaps have more front desk staff on duty rather than only one, waiting more than 15 mins is annoying.
Overall an okay stay and hopefully i'll be back again

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, March 21, 2014
Bula Vinaka Local T,

Thankyou for your review, and letting me know what is happening during stays, i will look into the following and ensure that more customer service training is provided to our people. For the waiting time, we will assign more people upfront to avoid guests waiting for too long.

We do our very best to do this right for guests coming through and enjoying their stay in Tanoa

Thankyou again for your review and looking forward to seeing you back

Vinaka
Mere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 19, 2014

There are very few options in Suva for hotel choices and all are way over priced. The Tanoa central and is ok and about the best price option without going too down market. The rooms and bathrooms are a bit tierd looking and un ned of a spruce up.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, March 21, 2014
Bula Vinaka Talsker

Thankyou for your review, i agree with you, we do have limited hotels here in the City, for our rooms, alot of work is going to be carried out and certainly work in progress from here.

When you in town, let me know, will be great to catch up

Vinaka Vakalevu

Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2014

Not a good experience. Hotel room needs fresh pillows and sheets. It could do with a renovation. Bathroom was cleanish but old. I didn't sleep well and couldn't wait to check out. On the other hand, staff were quite pleasant.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Skoosh

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, January 6, 2014
Dear Raziya S,

Thankyou for your review, we are in the process of going through soft refurbishment for all rooms, and also since linens are outsourced, we will be receiving fresh linens to improve the quality sleep for all guests and will make sure of that.

Our staffs are always here to assist and once again, thankyou for your review, hope to see you soon.

Vinaka Vakalevu


Ms Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 6, 2013

nice location handy for business
great views from top rooms facing sea
staff very slow on service sat a long time waiting drink and longer for meal to come yet plenty staff around
food overpriced especially bar food and drinks
plenty of new eateries in Suva just a couple dollars for taxi well worth the spend
dont think I would go back though some more central better value options

Room Tip: choose top levels less traffic noise
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review, January 6, 2014
Bula Vinaka Sun Soul B,

Thankyou for your review, and appreciate the time you have taken to tell me about your stay. Reading through your feedback, I will look into the service delivery and ensure that our staffs are trained & retrained as per Tanoa standards.

Again, thankyou for your review and if you are ever in Suva, please dont hesitate to contact myself, will be happy to show you what we have done since your review.

Vinaka Vakalevu

Ms Mere Rakoroi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tanoa Plaza Suva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tanoa Plaza Suva

Address: Corner Gordon & Malcolm Street, Suva, Viti Levu, Fiji
Location: Fiji > Viti Levu > Suva
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 10 Hotels in Suva
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tanoa Plaza Suva 3.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Agoda, TripOnline SA, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Tanoa Plaza Suva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tanoa Plaza Suva Hotel Suva

Owners: What's your side of the story?

If you own or manage Tanoa Plaza Suva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.