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Holiday Inn Suva: Traveler Reviews

4.0 of 5
501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
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Holiday Inn Suva
Ranked #2 of 11 hotels in Suva
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144 reviews from our community

    Trip type
Traveler rating
    25
    66
    27
    22
    4
Date Rating
Wellington, Wellington, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Perfect for work in CBD”
5 of 5 stars Reviewed February 4, 2013

My second stay at the Holiday Inn and as my previous stay, really enjoyed my stay there. The room was perfect, serviced nicely daily and the staff were friendly. Good breakfast with most breakfast cuisine choices in the buffet style lay out which was included with my room rate. Internet service did not disappoint either and the business center was handy. Having a site gym was handy as well. Room service was timely as well. Food may take a while to come while ordering pool side but understandably as they appeared to be quite busy. If you want dinner served quick, go for the room service option.

Good waterfront view with the sunset cloud effects and plenty of fish jumping about in the sea. I always carry a telescopic fishing rod with me while travelling and could not resist spin casting off the holiday inn waterfront wall. Caught and released a couple of Trevally (locally known as Saqa) there. I would highly recommend this hotel for business travelers.

Room Tip: Second floor rooms and those away from restaurant area are naturally always a plus.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask N4V about Holiday Inn Suva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review
February 7, 2013
Dear N4V,

Thank you for taking the time to share your review. I am so glad to hear you enjoyed your stay with us and I will definitely pass on your feedback to the team.

I look forward to welcoming you back again in the very near future.

Kind Regards,

Joseph Della Gatta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“I Liked the Lobby Better Than the Room”
3 of 5 stars Reviewed January 28, 2013

The room had mold growing on the wooden luggage rack because the air conditioner above it dripped. The hallway was kind of dark and the carpet was worn. There's a nice outdoor cafe, with uneven service. The lobby was hopping, with a bar, a restaurant, a tour booker and a taxi stand. The view by the pool was beautiful, with palm trees and ocean and mountains, but the view from the room was of the parking lot. If I could have stayed in the lobby, I would have.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Emily829 about Holiday Inn Suva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review
January 31, 2013
Dear Emiliy829,

Thank-you for your feedback and glad you enjoyed your stay with us . I appreciated your constructive feedback. I will definitely share them with the team and look at the points raised as an opportunity to improve the services of the hotel.

I have followed up regarding the A/C issue you mentioned and have the team service the A/C system so as to sort this issue and avoid it re-occuring in future to other guests - my apologies for any inconvenience caused by this.

Please do not hesitate for future stays to advise the team directly on any issue you may experience as we will be more than happy to rectify them.

The team and I look forward to welcoming you back in the very near future.

Regards

Joseph Della Gatta
General Manager
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Good location”
3 of 5 stars Reviewed January 14, 2013

We had 2 stays at the holiday inn during our trip to Fiji early this year with positive and negative experiences. The first time we arrived at the hotel at 2.30 and waited around in the lobby for the room to be ready which was at around 3.15pm. We were allocated a room on the top floor on the left side, the view was of construction and buildings, pretty noisy. The room we were allocated appeared in poor condition, things seemed out of date and the room was more like a motel room. The bathroom was not very nice, bins were not lined with plastic etc. It looked like it had been cleaned in a rush. The towels had stains and we had to get them changed. We had free breakfast on our booking, however this was not acknowledged at breakfast time so we ended up paying. The second time we had a much more pleasant experience, we were allocated a room on the top floor on the right side. The view was not much better, however there was a major difference in the quality and cleanliness of the room. Check in time was very quick the second time and the staff were also very pleasant and friendly. The hotel is in walking distance to the town which makes it a good place to stay.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nn000 about Holiday Inn Suva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review
January 16, 2013
Dear nn000,

I am so glad you enjoyed your second stay with us and I thank you for taking the time to share your review, which has already been shared with the team.

It is always our aim to provide consistently high standards of service and consistency is a key focus at the hotel and through constructive feedback that you have provided facilitates this process as it forms valuable feedback for me and the team. Please accept my sincere apologies for the disappointment you experienced on your first visit and I have taken measures to avoid this from re-occuring in the future.

Many thanks once again for the feedback and we look forward to welcoming you back to the Holiday Inn Suva.

Kind Regards

Joseph Della Gatta
General Manager
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australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great place to stay in Suva”
4 of 5 stars Reviewed January 2, 2013

Travelled to Suva for 3days visting family. The hotel staff were all very respectful and treated all our local visitors well. Front desk and grounds staff were professional and friendly the grounds are very well kept and facilites all clean and maintained. we stayed on the top floor, which seems new, aircon in the room was quite and very welcoming after a day out and about. And very comfy beds and pillows.bar fridge well stocked, however a your able to purchase from the petrol staion across the road for cheaper.
Holiday Inn isnt located in the CBD, which is great but is within walking distance to shops, there are localbuses and taxis right outside if needed.
Food was delicious, especially the wood fired pizza, a bit pricey but a treat.

Room Tip: top floor rooms are carpeted and not tiled like the bottom floor
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask perth06 about Holiday Inn Suva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review
January 16, 2013
Dear perth06,

thank-you for feedback regarding your recent stay with us. I was pleased to share with the team that you enjoyed your visit and found all the amenities, food and the location to your liking.

We look forward to welcoming you back to the hotel again very soon.

King Regards

Joseph Della Gatta
General Manager
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Paris, France
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very good hotel”
4 of 5 stars Reviewed December 31, 2012

We spent one week in the Holiday Inn and was a very pleasant journey. At our arrival the service was very competitive and careful. We had a very cleaned and comfortable room. On the ground level there is a swiming-pool and a restaurant with a bar. Sometimes a band plays in for guests. We were at Holiday Inn in January 2005.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pierre L about Holiday Inn Suva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review
January 2, 2013
Dear Pierre L,

Thankyou for taking the time in sharing your review with us. Appreciated the feedback and very pleased you enjoyed your weeks stay here at the Holidauy Inn Suva. Have shared the comments withn the team and we look forward to welcoming you back next time when in Suva!

Kind Regards

Joseph Della Gatta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Suva

Also Known As:
Holiday Inn Suva Hotel
Holiday Inn Suva Hotel Suva
Suva Holiday Inn
Address: 501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Suva
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Suva
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome. Enjoy fine harbour views and a warm Fijian welcome at Holiday Inn Suva, just steps from the city's key sights. Leave the city bustle behind in the cool, open-plan hotel Lobby at Holiday Inn Suva. You'll relax as you stroll through palm-fringed gardens and cool off in the sparkling freshwater pool. Nausori Airport is 22km away and we have ample complimentary parking. All of our bright, modern Guest rooms have high-speed Internet and a balcony. Holiday Inn Suva is well-located for business, within 5 minutes' walk of major banks, embassies and the EU headquarters. Our 3 flexible meeting rooms, with wireless Internet and harbour views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre. Work out in our glass-fronted Fitness Centre, facing Victoria Parade and historic Government buildings. Vikatoria's restaurant is a laid-back setting for fresh fish while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beer with big-screen sport in Tapa Lounge Bar, or listen to live music and enjoy Suva's sunsets from the pool deck. ... more   less 
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