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“Wonderful time at the Outrigger” 5 of 5 stars
Review of Outrigger on the Lagoon Fiji

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Outrigger on the Lagoon Fiji
4.5 of 5 Resort   |   P.O. Box 173, Sigatoka, Viti Levu, Fiji   |  
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Ranked #3 of 10 Hotels in Sigatoka
Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Wonderful time at the Outrigger”
5 of 5 stars Reviewed January 28, 2007

We stayed at the Outrigger from 23/12 to 05/01. It was our second time there and we had a great time, again!

The occupancy rate of the Resort when we arrived was only 22%, probably due to the virtually non existent Coup. As a result, we were upgraded to a Deluxe Ocean View room, which had great views of the Resort and the ocean beyond. The room also included a Butler Service, which delivered canapes & champagne to our room every evening.
The room was clean and had plenty of room for the 3 of us (2 adults & our 11 year old daughter). There was a safe, TV, clock radio, hair dryer, iron, ironing board and plenty of hanging space. It looked a bit dated, but you don’t spend much time there anyway. Towels were replaced every day.

The food is OK. We pre bought meal vouchers, so we didn’t really notice if it was expensive or not. We weren’t very impressed with the Asian Buffet, but everything else was nice. The wood fired pizzas are very good, as is the Mongolian BBQ. Cocktails range from $14.50 to $16.50 Fijian dollars and the bar staff will bring them to you by the pool.

The beach is pretty ordinary and you can only really access it during high tide (about 2 hours), though the snorkelling was better than I expected it to be. We did 3 trips to other islands where the snorkelling was excellent, Mala-Mala & Honeymoon Islands in particular. The tour desk were very helpful organising these tours.

The pool is huge and the water very refreshing, though you need to get there early if you want the sun lounges in the best spots. Part of the pool is suitable for toddlers. The Activities Staff do a great job organising games in the pool. You can also do water aerobics, if you that way inclined.

The staff at the Kids Club are great and our daughter enjoyed going there once a few more kids turned up during our second week there.

We found the service overall to be very friendly and courteous, if a little slow at times (Fiji Time!). The service at the front desk was excellent. I needed to see a doctor about an ear infection I had developed and the staff at the front desk made an appointment with a Doctor in Sigatoka and arranged for a taxi to take me there & back. Cashing travellers cheques and settling our account was also handled very well.

The only down side to the Resort is the distance to Denarau Marina if you are doing day trips to other islands. It’s a one and a half hour trip each way, often in a mini bus with no air conditioning.

We are thinking of staying at Castaway Island Resort next time, just for something different, however, we would have no hesitation in recommending the Outrigger to anyone, especially if you have kids.

  • Liked — The facilities (pool, kids club etc) and the staff.
  • Disliked — The distance from the marina.
  • Stayed January 2007, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Merthyr Tydfil, South Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2007

We stayed at Outrigger as part of our honeymoon and thoroughly enjoyed it. Yes, the food and drinks were expensive however what do you expect when staying in a 5* hotel?

We arrived at about midnight so check in was prompt. The room was average and probably at a 3* standard so I was a little disappointed with this but we had a lovely view of the resort. Since it was our honeymoon we upgraded to a Bure which was definately 5* with canapes and champagne each afternoon.

The pool and restaurants were top quality and the service was first class. I couldn't believe how friendly the staff were and after meeting some of them just once, they remembered our names!!

Apparently you can arrange a meal plan (although the hotel did not inform us of this) but we decided against it for flexibility. We also found 'Jonny's Bar' which was a two minute walk across the beach and were pleasantly surprised by the rediculously cheap beer (FJD2,50 per bottle - bargain!!). The food was cheap there too and even though some dishes tasted very much the same, it was still enjoyable.

Do book an island trip as the beach at Outrigger is quite disappointing. We went to Mala-Mala island which is stunning, there are organised activities such as snorkelling plus food and drink are all inclusive - it was a true Fijian experience.

My tips to anyone staying at Outrigger would be to take some drinks with you if you can. We bought a bottle of vodka at duty free and it was nice to enjoy whilst relaxing on the balcony. You can also purchase take-away beers and wines at Jonny's, granted you won't get as much choice as what they sell at Outrigger but you will pay a third of the price.

I would definately recomend this resort and I would love to back just to see the staff! Say hi to Jim at the bar - what a lovely man!

  • Liked — The Staff
  • Disliked — The standard rooms were not 5*
  • Stayed November 2006, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gladstone Queensland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2006

Our family of 5 stayed at the Outrigger from 11December through to 16th December, 2006. We stayed in a Plantation Bure and were thoroughly impressed by our home away from home. The bure is very roomy and the deck outside the bure is perfect for early morning coffee and afternoon canapes which are complimentary with this style of accommodation. Set amongst the tropical gardens, the bure provides a tranquil setting for relaxation. The grassed areas in front of each bure also provides places for children to play. The pool is set in the heart of the resort and is wonderful for both families and couples due to its configuration. Two shallow areas are available for small children which is great. The restaurants available offer a variety of foods from Fijian dishes to Indian to pizza to pasta to stirfry. All meals were delicious and tasty and children are definitely catered for. The breakfast buffet is excellent and caters for all tastes. The staff were extremely helpful, cheerful and you definitely felt like this was your holiday, your time to relax!! We did venture into SIgatoka for a meal but I believe the value for money was not evident for a family. We spent more money dining out, and were a little bit disappointed that we were charged VAT separately. This, added to the taxi fare, made for a very expensive evening. We all concluded that the quality and variety of food was of a superior standard at the resort and it wasn't worth the hassle venturing into Sigatoka with the family. Sorry - but that is from a family's point of view. We did go on a day trip to the ARTS CULTURAL CENTRE at Pacific Harbour near SUVA which was absolutely fantastic and worth every dollar. We saw firewalking, learnt about traditional FIJIAN culture, took a boat cruise through the village, sat with the CHIEF in his hut and ate lunch by the waterslide/pool (which the children enjoyed at the end of the day). An interesting tour with lots of interesting facts and entertainment. The whole time we stayed at the Outrigger we felt relaxed, calm and totally welcome. Highlight of the stay was the FIJIAN LOVO and MEKE. A must see and FIJIAN culture at its best.

  • Liked — the plantation bures - your own home for the holiday
  • Tips/Secrets — If you want to experience sandy beaches, snorkeling and water sports book 4-5 nights at one of the islands. We stayed at Castaway island as well and were glad to experience both resort styles.
  • Stayed December 2006, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2006

Hi.

My husband and 2 children (6 and 8) travelled to Fiji in early July 2006. Overall it was a wonderful experience for my whole family.

When we arrived in Nadi - we were greeted and told that the Outrigger was overbooked that night. Several groups had to be put up in another resort (mind you - 5 star new resort) with tea and breakfast complimantary, near Nadi. We requested at least a one bedroom room - we didnt want to sleep all in the one room (what we had paid for) and after a few phone calls they arranged a beautiful room at the Shangra-La.

Lots of people were angry at this but we just saw it as an opportunity to see another resort (I had been tossing up between the Outrigger and the Shangra-La).

The Shangra - la was lovely and a bit closer to Nadi and day trips but The Outrigger has the best pool.

The Outrigger was lovely. We stayed in a one bedroom room for 4 nights and a bure for the last 3 nights. The bure was lovely - expensive but lovely.

I must say that I had never come across so many whinging travellers in my time. A few people got testy when arriving as they has to wait for 1/2 hour until their rooms were ready. I mean - big deal. Yes I wanted to get my room ASAP but so many people were so rude to the poor staff it was really disappointing.

I had to speak to my children about people who were never happy.

The resort _
1. Beautiful. Grounds and pool fantastic.
2. Friendly staff - a very big plus
3. They love children. So take your kids.....
4. Rooms were lovely - if expensive. Bure worth the money if only for 1 or 2 nights.

But
5. Location a downfall. I would not stay there again as it was a long and scary bus drive to where the day trips left. (1 hour 20 -30 mins) But I guess you saw the country side!!!!
6. I would also stay on an island - much better weather in July. We did 2 island trips and the days there were perfect. At the outrigger it was cloudy with little sun.

Overall all an excellent resort - they just need to plonk it on an island up north a bit..... I guess if you go there in a different season it would be perfect. But if you go in winter - stick to up north of Fiji to catch the sun...

Cheers

Jenkel

  • Liked — Friendly staff
  • Disliked — Location to day tours
  • Tips/Secrets — Go in warmer season to catch the sun - not July
  • Stayed July 2006, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
American in Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 29, 2006

The Outrigger hotel itself was beautiful!! The layout ideal, and the bure was the BEST!! The nightly canapes and champagne and nightcaps with bite sized desserts were FANTASTIC! We stayed in a plantation bure and were VERY happy....except with the cockaroaches and ants. We found 2 HUGE cockaroches in the middle of the floor and had an "invasion" of ants in our sink. Luckily the bug spray provided did the trick. We had fantastic weather...only windy 2 days while we were there. The pool was great, but you need to get a chair by 9 am. Lots of activities, if you're into that stuff, like pool aerobics, water polo, etc. The kids (we don't have any) seemed to love it. My husband and I commented several times how wonderful it would be to come here as a family. However, the food was moderately priced for this kind of resort, and we felt "trapped" We did walk to the nearby food hut down the beach, but weren't too keen on trying it as it didn't look too great. Other people obviously liked it. We thought about taking a taxi to Sigatoka for shopping, but didn't. The prices of the souvenirs were the same prices you'd find at the airport. I DEFINITELY recommend bringing your own wine/beer/liquor or buying it locally as the hotel charges A LOT and the drinks aren't always strong. The entertainment (ie Meke show, kava ceremony) was good, but the firewalking show a complete waste of money ($18 FJD per person.) We were also disappointed that snorkelling and kayaking were only available for 1.5 hours per day since the lagoon is so tidal. They give you a list of activities the day before though so you know when you can go. We purchased the higher meal plan but soon realized we would miss meals since we were taking some day trips. We requested to change it to the smaller plan and the manager arranged a refund. The meal plan is worth it as we saved about $60 FJD (for 2 people) but only if you like to have entree's and desserts. Otherwise, just paying for a reg. meal is the same as the plan. We enjoyed the food, but were sick of the choices after 7 days. The waitresses were fair, but we had to eat in the dark at the poolside restaurant as there weren't any seats available. Also, our first night there, we arrived after 9 pm and went for pizza....waited over 40 minutes for it. Not what you want after travelling for 13 hours! The fitness center was a nice thing to have when you got bored, as was the tennis court. The crab and frog races at night were a blast :) We only stayed at this resort through a special deal. I wasn't disappointed as the service was good, but I wouldn't go back. As others have said, it's far from Nadi which is where you leave to go to other islands. I would stay near Port Denaru if we did go back. Compared to Hawaii, we liked Hawaii much better.

  • Liked — Daily canapes, champagne, dessert and nightcaps in the bure
  • Disliked — isolation
  • Tips/Secrets — look at the menus before buying a meal plan
  • Stayed November 2006, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
63 reviews 63 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 28, 2006

We recently spent one week at The Outrigger -Fiji and despite the impending trouble we experienced one of the best holidays we have had.
Yes the prices are a bit over the top, however as the saying goes"you get what you pay for".
The Bures are superb, having an "Ocean Breeze" butler service with champagne and canapes each eveing, and on returning to the bures after dining the digestive and sweet treats were all just part of the incredible service.
Each day there were organised activities in the pool and on the beach, and the buffet dinners were unbelievable. Not your usual buffet with sub-standard offerings, but absolutely something for every taste.
Will definitely go back.

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Gosford, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 24, 2006

Myself & my 2 daughters aged 12 & 15 spent 5 nights at the Outrigger on the Lagoon & 3 nights at Plantation Island Fiji in the Oct school holidays & had a wonderful time. Was a bit worried about going in the school holidays as both resorts were fully booked but they are such large resorts that it didn't seem that crowded. The Outrigger was really beautiful, amazing grounds, huge pool which the girls loved. The beach wasn't very good for swimming or snorkelling but we already knew that from reading other reviews so spent most of the time by the pool being waited on hand & foot by the very friendly & helpful staff. We stayed in a ground floor superior resort view room which was really nice & not such a long walk to the pool as I thought it would be. We got the 3 day meal package which was great & saved a lot of money as the meals were very expensive. We could dine in the 3 different restaurants which had a variety of food from buffets, pizza & my favourite the mongolian bbq & pasta meal. We also headed down to the beach & turn right to the cafe next door for a meal which was cheap & plentiful & the girls got their hair braided there, 80cents a braid compared to $3 a braid at resort. We went to the Eco Park next door which was worthwhile, lots of birds & lizards. Got a taxi to Sigatoka but there really wasn't much there although went to an internet cafe there which only cost $1.30 for 10mins compared to $15 for half an hour at Outrigger. We got a private car instead of the bus which wasn't much dearer, between the airport & resorts which was worth it as u didn't have to stop at every resort to drop off people. We also got the 10.30 ferry to Plantation Island & the 3.30 when we left so we had more time on the island. Plantation Island was much larger than I expected, about 500 rooms which are spread out over a large area, a lot of walking is involved to get to the main complex from where we stayed in the new poolside room. The room was very nice though, very large with 2 toilets, a king bed & 2singles. The new pool was a bit bare, a lot of concrete & not much shade. The staff weren't as friendly or as helpful as at the Outrigger esp. the water activities girl & the restaurant staff were very slow. The food was good but not as wide a variety as Outrigger. Went to Anandas for dinner one night as it was close to our room & had a nice meal there, quite a large menu. Also went to the supermarket & stocked up on drinks & snacks which were quite cheap. Plenty to do on Plantation, the beach was much nicer than Outrigger. The girls loved the banana boat ride & kayaking. Went on the free snorkelling trip but u didn't get much time.We went on the Honeymoon Island snokelling & 3 island hop which I'd recommend. Also the shell village trip was quite good & only cost $11 each. We had a great time but if I'm lucky enough to go back again I'd go to a smaller island, maybe Treasure Island & stay at a resort nearer Nadi & Denaru Harbour, the new Sofitel looked nice!

  • Stayed October 2006, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger on the Lagoon Fiji

Address: P.O. Box 173, Sigatoka, Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#2 Spa Hotel in Sigatoka
#3 On the Beach Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger on the Lagoon Fiji 4.5*
Number of rooms: 254
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger
Outrigger On The Lagoon Fiji Sigatoka

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