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“What a magical place” 5 of 5 stars
Review of Outrigger on the Lagoon Fiji

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Outrigger on the Lagoon Fiji
4.5 of 5 Resort   |   P.O. Box 173, Sigatoka, Viti Levu, Fiji   |  
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Ranked #3 of 10 Hotels in Sigatoka
Queensland
1 review
3 helpful votes 3 helpful votes
“What a magical place”
5 of 5 stars Reviewed February 7, 2008

We stayed at the resort for 5 days and it was a beautiful experience. The staff were great and really friendly. The location is awsome right on the beach with great rooms and facilities. A must do is definantly the Bebe Spa it was a highlight of our trip we had such a relaxing day at the spa.

  • Liked — The facilities
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,016 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (607)
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Cleveland
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2008

We decided to visit Fiji as one of our final stopovers after our months holiday in Australia. We only booked for four nights because we'd never been before and had no idea what to expect.
I can honestly say that the only disappointment we had with this hotel and Fiji itself is that we didn't stay long enough!
We arrived late at night after a really long journey and were greeted with fruit juice and the most friendly welcome imaginable.
Our rooms were beautiful, totally immaculate and very modern. The view was worth the money we'd paid if nothing else!
We had our two children with us, and the facilities for them were fantastic.
the pool's great, the games room is good for kids, and there is plenty of choice in the several restaurants that they have.
We would definately come back here and would happily be able to spend two weeks in this deserving five star resort.

  • Liked — Everything
  • Stayed January 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 29, 2008

Arrived early morning after a long haul from LA totally shattered. The greeting was warm and friendly and we were relieved that our room was ready for immediate occupation.

However, after entering the room which smelt old and musty, with a clacking aircon and a leaky shower, we asked to be moved. This was done within the hour, but was still nothing like the room I booked online, a bit shabby.

We were talked into buying a food voucher system that proved to be a waste as several of them were not used due to a dislike of certain menus.

The hotal caters mostly for families with small children, and it does that well, but we were disapointed that everything seemed to close off after dinner in the evening. There was a bar with a singer, but it was not much used, we put it down to most being families and having to stay in room with little ones. We heard a lot of complaints from younger couples and teens that it was boring after 9pm, and it was.

The food was OK, but I did get stomach problems a couple of times, and I only ate there. The staff however were excellent, very friendly and helpful.

The biggest shock came on checking out, I had been quoted a room price but it was nearly 20% dearer than the quote, I did pick up on this to them, but was told that was the going rate, end of.

I wouldn't go back there, but would say that if you have young children it will suit, we didn't, and felt our 10 days there were 6 days too long.

  • Liked — Pretty gardens, friendly ambience
  • Disliked — Nothing to do
  • Stayed December 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thunderbay
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 28, 2008

As a young Canadian Couple (28 & 29 yrs.) we travelled a long way to visit Fiji! The Outrigger is a wonderful hotel, and we had a great time despite 7 1/2 out of 10 days of rain!! Read the reviews here, as we did, but go with an open mind as you will make your own experience! We can only offer our opinions and advice; as every experience will be a different one! Here's what we thought:

Rainy season in Fiji means it rains. Alot. Not for an hour or two, but for the whole day. So if you're going for some sun, don't book in January! There is not much to do in the rain, in-room movies are expensive (as much in the resort is!) and there are not alot of tv channels...so unless you are "happy Honeymooners", be aware that you might be trapped in your room!)

The resort is a five star, so therefore it IS expensive! Picking up the phone costs $2.50 FJ whether it's a local call or you're calling across seas. 10 minutes of internet costs $15 FJ. Food and drink is very expensive, but also very good and the service is wonderful (although some "Westerners" may not be able to aclimatize to "Fijitime"!!)...although our travel guides warned us not to tip, being restaurant managers we could only stand to do this for one dinner, then felt terrible and started tipping for good service as we normally would at home. The staff seemed to appreciate this, and we soon learned from a local that the staff is payed very poorly, and depend on thier tips- so please tip if you recieve good service! The staff, I will repeat, is wonderful and so friendly! Maybe its forced, but hey, it worked for us!! A good tip we got from this site before we left was to walk 200 feet (right) down the beach to eat at the cafes and bars to save some cash, if you're finding the resort too expensive! But budget some money to eat at the Ivi restaurant because it was amazing! we ate there on our last night and when the waiter found out it was our last night at the resort the staff serenaded us at our table (it wasn't corny or embarassing, but beautiful and sad!)...

The Bebe spa was anouther amazing experience! I saved money and had the "Bebe Polish" 2 hour treatment and it was worth every penny!! No other 5 star spa can compare to the view from your room in the spa: Ladies (and men!) go to the spa: it's worth the exorbitant prices! (and not any more expensive than any other luxury spa!)

Yes, the pool was crowded in January, and you had to wake early to get a "good" spot, but even in the afternoon we always found somewhere to sit, even if we had to walk 10 extra feet to get in the pool!

Pizza at the Sundowner IS good, and worth the price! The breakfast buffet it expensive but great, if not- buy a pineapple at the market down the beach!

A warning to the younger, party-types ( which we are, sometimes!): The resort is beautiful, but quite isolated from any "scene"...there is little to no night-life at the resort, so if that's what you want we'd suggest one of the smaller "backpacker" islands like Robinson Crusoe or Beachcomber...unless you can make your own fun!

Speaking of the tours, Robinson Crusoe is worth it! It's not as "picturesque" as the brochures suggest, but the entertainment is worth it! It's maybe a little corny, but if you can take a cheesy "congo-line" of tourists and some bad jokes it's still pretty fun! The buffet is good, "real" food, and the male fire dancers are worth the $89 FJ, ladies! The snorkelling is average, but hey: It's free!

We rented a scooter and drove to Natadola Beach (about 45 minutes)...that was a great way to travel (a ex-patriate Canadian rents them from a hut down the beach by the the cafes and beach bar)...Natadola Beach was what I pictured Fijian beaches to look like (the Hotel's wasn't!) and we had it pretty much to ourselves: just politely tell the one or two kids selling things that you're not interested and they'll leave you alone (though I did get a very pretty coconut shell bracelet for $5 FJ - yeah, I know, I'm a sucker!)...

Sigatoka is busy and a little overwhealming at first, but close by, and you can buy much cheaper booze there to put in your room fridge!

By the way, we stayed in a "Deluxe Oceanview" room and we thought it was great. A little damp, but hey- you're in the tropics! Nicely decorated, and we LOVED our Tue'lai butler service!!! We thought the canepes (hours d'ourves to fellow Canadians) were small but lovely and the champange was a fabulous touch! Also you get free Fiji water (yes, the kind celebrities drink!) every night, so don't ever buy it at the resort: You can get it for like a buck or two in Sigatoka or slightly more at the neighboring market...

So overall, a beatiful, if expensive resort that can still be enjoyed on a budget...but beware the rainy season! Fijians are friendly people who WILL bring your drink, and it will be worth waiting for! If you're able to chill out and go with the flow, you'll have agreat vacation!

  • Liked — friendly staff/beautiful grounds/5-star service
  • Disliked — isolated location/weather in rainy season/expensive
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandurah
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2008

What a magnificent place to stay, to relax and unwind among
friendly Fijiian faces! The hotel room had wonderful balcony views of the ocean. We enjoyed the Talai butler service to our room each evening with canapes and champagne.
Most days we spent sipping cocktails by the pool or eating gourmet pizza at the sundowner bar.
The Fijiian staff are extremely courteous and friendly, ready to assist you. I loved the ceremonies, lighting of the torches around the pool each evening...firewalking ceremonies and fabulous cultural dancing in the restaurant. We actually drifted into a world of our own, completely forgetting about the stresses of work and other day to day business. The resort is a great place to visit with or without children. we cant wait to return !

  • Liked — Room Service, Butler Service, getting to know locals
  • Disliked — Leaving it!
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 17, 2008

My boyfriend and I stayed for four nights at Outrigger in the first week of December.

As you would expect of Fiji, all the staff were extremely friendly and accomodating. The hotel is about an hour drive from the airport and the connection we got stopped at 2 or 3 other resorts on the way. The roads are quite bumpy, but fairly empty and we felt very safe.

On arrival at the hotel at around sunset we were greeted by their truely beautful lobby, a group of young men yelling 'Bula!' and a fresh fruit juice. Wonderful!

Our room was very clean, large bathroom, king sized bed, the usual tea and coffee facilities. The porter who showed us to our room pointed out everything we needed to know - including slippers and where to find ice for our ice bucket - very important - alcohol is very expensive at the resort and even other bars in Fiji, so buy some at the airport duty free if you want to be having a few drinks.

The resort itself is very easy to navigate - the paths are all covered with thatched roofs so there is no need to worryabout the tropical afternoon showers. The pool was lovely, although we saw a swim-up bar advertised and were disappointed to find it didn't exist.

Food at the resort in general is quite nice - overpriced for what I am used to, but not too bad for 'resort prices' . Most meals were in the Fiji$25- $30 range, where in Australia you might expect to pay Aus$15-$20 for the same thing.

The five star 'children free' restuarant is a MUST. It was only marginally more expensive than the other places to eat, but the level of service, quaility of food and value for money was far better!

We ate most of our meals at Le Cafe, about 20 metres down the beach. Very cheap, not huge portion, but good value. And the happy hour runs for 3 hours, with Fiji $2.50 local beer and spirits, which we definately took advantage of compared to the Fiji $9.50 basic spirits at the resort.

All in all the only complaint we had was the a cyclone trapped us in the country for an extra 2 days, but the weather on our side of the island was still perfect, so we weren't too concerned at all!

  • Liked — the bed was really good, as was the pool.
  • Disliked — Can only (really) use the beach for about 2hours per day because the tide goes out pretty far.
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 16, 2008

Having been home for one week now, I would give anything to be back in Fji laying around the pool in the sun. Our two children aged 12 and 7 had a great time. The friendly " activites crew" always had plenty of activies planned for the whole family which you could join in or lie back on the deck chair and concentrate on the tan .
The garden burea we stayed in was excellent and kept to a high standard the whole time.
Unfortunately we did get 3 days of rain but this didn't stop us from enjoying the resort and its facilities.
With 3 resturants at the resort, we were spoit for choice, the pizza place had the best pizzas I have ever tasted and the best meal of the day was breakfast - having plenty to choose from every morning. Next time we go I would condsider getting the "food package deal" as we did think the food in one of the resturants for dinner was a little expensive.

  • Liked — Luxury Rooms
  • Stayed January 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger on the Lagoon Fiji

Address: P.O. Box 173, Sigatoka, Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#2 Spa Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
#3 On the Beach Hotel in Sigatoka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger on the Lagoon Fiji 4.5*
Number of rooms: 254
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger
Outrigger On The Lagoon Fiji Sigatoka

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