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“Good for the Price!” 4 of 5 stars
Review of Mercure Nadi

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Mercure Nadi
3.0 of 5 Hotel   |   Queens Road | Martintar, Nadi, Viti Levu, Fiji   |  
Hotel amenities
Ranked #11 of 26 Hotels in Nadi
Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
“Good for the Price!”
4 of 5 stars Reviewed September 24, 2013

We chose the Mercure for our first night in Fiji because we were heading to the islands the next morning. Located near the airport and Port Denarau so a good place to choose if you go island hopping or come back and off to the airport the next day. The atmosphere of the Mercure is really nice, very quiet and relaxing and the planes flying past weren't too bad and not too often. Staff were super friendly, they even helped us book our Yasawa Flyer tickets for the islands. Food was amazing i wish i got another chance to eat there. Price was decent for the food. If you don't want to eat there, down the road has a few places you can get food from. Rooms are clean but not much to look at, a little bit dated but it's also not a 5 star hotel so don't expect luxury they do supply a t.v in the rooms.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this review, October 16, 2013
Dear Channii,
We sincerely thank you for taking the time to provide comment during your recent stay with us. It is always a pleasure to receive positive feedback. I'am sure your feedback will serve as an encouragement to all our staff as we strive to continuosly improve the quality of our services and guest experience.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.
Vinaka & Warm Regards
Jack Work
General Manager
Mercure Nadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Porto Alegre, RS
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2013

This is gonna be the third time writting this comment....Maybe it is useless for other customers..
There were guys fighting in front of my door when we were trying to sleep. I called the front desk to complaint but this had benn hapening for a litle while.
Believe, the other day in the morning was "blood" al over the floor in front of my door.....they could at least clen it up.....
There are some night clubs around this hotel. So be careful and do not choose the right Building coming from the front desk, otherwise maybe you'll not sleep well.

Room Tip: Do not take the ones close to the supermarket, there is a night club in the same area.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this review, October 16, 2013
Dear Marcelofranck,
Thank you for providing us feedback regarding your recent stay with us. I'am sorry that your experience did not meet your expectations in a few areas, please allow me to express my sincere apologies. At Mercure Nadi, we strive to provide a superior guest and service experience for all our guests, therefore your feedback is very important to us. Please rest assured we have taken the appropriate measures to address your concerns and prevent any future occurences.
Thank you again for sharing your experience and we hope your next visit will give us the opportunity to better serve you in the future.
Vinaka & Regards
Jack Work
General Manager
Mercure Nadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

The Mercure Fiji is a great middle range hotel for overnight stays before or after going to the islands.
The situation is central between the airport and Nandi town. The rooms are clean and comfortable. The swimming pool and restaurant are great and the staff very nice. Some upgrading needed in maintenence. Easy access to local buses. Ane enjoyable stay

Room Tip: Second story facing the pool really nice view. Nice balcony to sit out on
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this review, October 16, 2013
Dear Jackie H,
We appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback.
I'am sure your feedback will serve as an encouragement to all our staff as we strive to continuosly improve the quality of our services and guest experience.
Thank you for sharing your experience, and we hope your next visit will be much more pleasant than the previous one.
Vinaka & Warm Regards
Jack Work
General Manager
Mercure Nadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 20, 2013

My wife and I stayed 6 nights at the Mercure Hotel and found it to have a great location to Nadi town and only a short walk to the local supermarket and shops.

The service in the hotel was great with friendly staff who provided good service.

The rooms are fine although some will require upgrading in the near future.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this review, October 16, 2013
Dear Sydney_Australia,
A huge"BULA" from the team at Mercure Nadi.
Thank you for taking the time to provide comment on your recent holiday with us. I will share your comments with the team and I'am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.
Once again, thank you for sharing your experience, and we hope your next visit will be much more pleasant than the previous one.
Vinaka & Warm Regards,
Jack Work
General Manager
Mercure Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ranfurly, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 13, 2013

We enjoyed our stay on ourreturn from the Islands but consider the menu not as interesting orwith enough variety for a second meal. The fresh food available in Nadi is of such quality and variety that it seems a shame that we had to ask where to go to get an interesting `fish' meal and then we found the local bar/food outlet just down the road, and had a very satisfactory meal. Breakfast was great and thechef on duty was most obliging but it is the evening meal and lunch being from the same menu that disappointed us. Bedroom and other service was great.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this review, September 19, 2013
Dear Glynleyhunting,
Thank you for taking the time to provide us with comment regarding your recent stay. I note your positive comments in all other service areas, and didn't really enjoy our offerings during lunch and dinner.
I was quite surprised by your comments. Since April this year, we launched our new Rokete Restaurant menu which is quite popular with our guests and the magnitude of positive feedback has been encouraging, both to the staff and management.
At Mercure Nadi we have an all day menu which includes lunch and a separate dinner menu, which has a variety of Asian, Fijian, European dishes to cater for the varying appetites of our guests.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Vinaka & Kind Regards
Jack Work
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Nadi

Address: Queens Road | Martintar, Nadi, Viti Levu, Fiji
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Nadi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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