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“Honeymoon” 4 of 5 stars
Review of Novotel Nadi

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Novotel Nadi
4.0 of 5 Hotel   |   Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji   |  
Hotel amenities
Ranked #13 of 27 hotels in Nadi
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656 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Sydney, Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 26, 2013

I booked this hotel because it is close to the airport and an easy, free shuttle ride to the harbour for the island ferries. Our room was clean, spacious and comfortable, dinner in the dining room pleasant. We had a second night in the hotel because of the timing of our return flights. We chose not to have breakfast at the hotel, (I have been told it is absolutely excellent) simply because we wanted to see a little bit more of Nadi and spent the morning idling at the harbour, including an excellent breakfast and a little retail therapy. In retrospect, I wish we had booked a half day tour to the mud baths which we were told about by friends at the airport. If we were to return to the islands, we would certainly be happy to stay at the Novotel again.

Room Tip: A good example of a 4 star hotel close to the airport. I can't think of a better option.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, General Manager at Novotel Nadi, responded to this review, October 28, 2013
Bula Basia1947

Thank you for taking the time to review the property, I am pleased to read that you enjoyed your stay with us and look forward to your return.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 24, 2013

It's hotel is rated as 4 star, but it most definitely is not. the room we were in was tired, old bathroom, patio door wouldn't lock properly, not very clean. Bed was comfortable though. Food was ordinary. Would be ok as a stopover, but nothing really around it and reasonably far from Denarau and Nadi township. very close to airport.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, General Manager at Novotel Nadi, responded to this review, October 28, 2013
Bula AAandARTravellers

Thank you for taking the time to review the property, it is clear on this occasion we have not met your expectations and for that I apologise.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 20, 2013

So boring (and we are in our 50's!). Room was nice and the size, bathroom and furnishings were good. No shower cap or body lotion, 1 face cloth for 2 people. One day they forgot the bathmat, one day they took the TV remote to "service" it (even tho it was working fine) and didn't replace it. Room not serviced til 3:30pm each day.
The whole hotel (apart from our room) was run down. You have to collect pool towels from reception. Was told they'd deliver it to me and it never arrived poolside. Food was quite expensive and very average. My husband ordered an rib-eye steak one night and it was so tough he sent it back. To be fair the second one was tender. The pool is small and very boring. Gardens need a revamp and some TLC.

Room Tip: No much of a view, so you are probably better with a ground floor room. At least your sliding door w...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, General Manager at Novotel Nadi, responded to this review, October 23, 2013
Bula The_Reids79

Thank you for taking the time to review the property, it seems we did not meet your standards and for that I apologize.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackay, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 17, 2013

WE were very sceptical about staying here for a night, due to the reviews on trip advisor. However, we were very happy with our stay. The rooms were very clean & tidy, we had a great view from our balcony and the staff are more than helpful.

We ate at the restaurant for dinner & breakfast, and it was beautiful. The gym is a decent size, with just the basics available. And the golf course is quite large, for the golf lovers. The pool is rather small for a resort, but A OK. Reception staff were more than helpful, and the lady that has market stall within hotel was lovely and very accommodating. The gift shop was great, as was the clothing store.

We walked down to the shopping centre from resort, which took 5 minutes. Very handy for all your grocery needs.

Our only negative thing to be said, was they use cream instead of milk for tea & coffees, so we had no milk in our room.

Room Tip: Try and get a room closer to the actual resort reception. As they are spread out.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, General Manager at Novotel Nadi, responded to this review, October 23, 2013
Bula Kasey G

Thank you for taking the time to review the property, I am pleased we managed to exceed your expectations and hope to see you again in the future.

Regards
Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Nadi

Address: Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Nadi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nadi 4*
Official Description (provided by the hotel):
Welcome to the Novotel Nadi - Managed by Accor ! The exotic Fiji Islands, set in the emerald waters of the South Pacific, is home to the Novotel Nadi. A warm welcome and traditional Fijian hospitality greet tourists and business travellers alike at a hotel where paradise becomes a way of life. Set in 42 acres of tropical gardens in the Namaka Hills, the Novotel Nadi is just a short drive [say, 3 minutes] from Nadi International Airport, served by many major international airlines and 10 minutes from one of Fiji's thriving business districts. It is an ideal base for touring and discovering Fiji's white beaches and crystal seas or marvel at mystical rituals such as "meke", traditional Fijian dancing. Get back to nature and explore the soaring Sleeping Giant mountain or sip a cocktail by the sparkling pool. The Novotel Nadi is based on traditional Fijian architecture and has 127 spacious guestrooms with balcony. Other facilities include same day laundry and babysitting. As soon as you step into Novotel Nadi, leave your cares behind and enjoy warm hospitality and impeccable service. The Novotel Nadi has a wide range of leisure activities for your enjoyment. Take a plunge in the pool, play tennis under the stars on the floodlit court or enjoy a game of golf on the hotels private 9 hole golf course. Indoor games include table tennis and pool. With sweeping mountain views, our 127 spacious guestrooms either have a balcony or patio. Each room has a private bathroom, television, air conditioning, refrigerator,tea and coffee making facilities and connected to high speed broadband internet and in-room wireless. ... more   less 
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Also Known As:
Novotel Nadi Hotel Nadi
Accor Nadi
Nadi Novotel
Fiji Mocambo
Novotel Nadi Fiji

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