We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pretty good” 4 of 5 stars
Review of Sunset Resort

Save Saved
You added Sunset Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sunset Resort
3.5 of 5 Resort   |   Ara Tapu | Nikao, Avarua, Cook Islands   |  
Hotel amenities
Ranked #1 of 4 hotels in Avarua
Melbourne, Australia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Pretty good”
4 of 5 stars Reviewed June 16, 2013

The good - clean, spacious rooms, where everything worked - including great air con! The water is filtered so you don't need to buy bottled. Nicely landscaped resort, great location. The sunsets are truly beautiful. Good snorkelling straight in front of the hotel.

The average - breakfast is pretty basic, and one of the pools was out of action when we were there.

The bad - sad to say, the staff. Some were great - very friendly and helpful, others seems more interested in sending text messages and talking to friends on the phone when they were attending to you at the desk. A couple of times we were told that they would do something for us, and then just never did, luckily we went back to check! I also encountered a very rude lady in the breakfast room a couple of times. She needs a bit of retraining on communication I think!

A note - I've seen in some of the more negative reviews complaints about the noise from the roosters and the dogs. This is not a Sunset Resort problem - this is the whole island.

Room Tip: We had a pool/garden room. We had one on the side which was great. Wouldn't have wanted one at t...
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseRarotonga, Manager at Sunset Resort, responded to this review, June 25, 2013
Kia Orana , Thank you for taking the time to write a review of our property. We appreciate all of your feedback, as it enables us to continue to improve on all of our services. Thank you for pointing out that the issue of the dog noise is not specific to the Sunset Resort and that it is Island wide at the moment . The council are generally proactive about this issue and we are hoping that reviews like yours will prompt more action. We are fortunate to have a stunning location to enjoy the Sunsets ... hence our name :-) and it is great that you took advantage of sitting on our beach and enjoying everything that it has to offer including the snorkelling . We look forward to having you stay with us again some time soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

377 people have reviewed this hotel

Traveler rating
    226
    122
    19
    5
    5
See reviews for
48
228
13
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Wellington
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 8, 2013

We stayed for a week at The Sunset Resort in Aorangi, Rarotonga and it was fabulous. The rooms are well appointed (ours overlooked the garden/pool) and have full kitchen facilities however next time I would pay more to be beachfront! Continental breakfast is included in the rate (a selection of fruits/bread and tea, perculated coffee (Cook Islands Coffee Company- delicious) and juices.. Wifi available at charge. Hiring a scooter/car is a MUST and via reception (NB closes at 6pm) you can organise for rental company to pick you up to take you to their office. Main pool is lovely and it's a minute walk to the beach and you can take your drinks down and join others to watch the gorgeous sunsets every night. There are hammocks and nice loungers on the beach and snorkelling gear and reef shoes are free. Pool by bar (and Happy Hour) was undergoing maintenance. You are near the airport and not far from Avarua the main town so the location is great and we preferred this side of the island due to all day sun. Muri beach on the other side of the island is gorgeous to visit but it's nice to be back on this side of the island 2pm onwards. Hotel offers free shuttle service to a church service on Sunday. The singing is amazing. Close to Kikau Hutt and Black Rock Villas restaurants. We would definitely stay again :)

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseRarotonga, Manager at Sunset Resort, responded to this review, June 25, 2013
Kia Orana - yes we are indeed the Sunset at Sunset . Its wonderful to hear that you really enjoyed all that he resort has to offer. Thank you for such a thorough review and taking the time to add such helpful tips for other travellers. We look forward to having you stay with us again soon.Kia Manuia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 7, 2013 via mobile

the hotel was very good, there is a nice beach with lots of palmtrees and good snorkeling. there is a nice garden too.
we had a pool view room.
the rooms are very large with own kitchen and clean.
the staff was very friendly and helpful, except the staff from the restaurant anchorage. they dont see if something is empty, e.g. fruitjuice or bread.

all in all we enjoyed our second holiday on the cook islands.
thank you sunset resort!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 4, 2013

Stayed here for six nights and absolutely loved it! Kimi who picks you up from the airport is lots of fun, welcoming and vibrant. The flower lei she presented us with were the best we saw when compared with other resorts, smelt beautiful and made you feel very excited and welcome! We couldn't check in as our room wasn't ready, but they gave us a secure place to leave our bags and offered us a bottle of water. They also kept our alcoholic drinks in the fridge when we had to check out and wait around for our flight home.

Great location, close enough to town and everywhere else. Pretty good snorkeling right out the front.

All of the staff were ever so friendly and helpful.

We had a beachfront villa, a must do. We were very pleased with how spacious and clean it was, and very surprised that it had a full kitchen!!

Breakfast of fruit, toast, cereal etc was delicious. The passionfruit was to die for, and the bread tasted and looked home made!

Only cons:
Make sure you check your bill at the end of your stay. We were extremely careful not to charge anything to our room and paid up front every time, but there were charges for the Drum Beat Bar and also the restaurant on there. 110% confident it was inaccurate. Having said that, the lady at the desk was extremely polite about it and didn't dispute it, she amended the bill very quickly for us.
Cocktails are better at the drum beat bar than the restaurant, plus better range.
The restaurant isn't the best. Once again the staff very nice, but not the best food around. Go to Kikau Hut next door. Best restaurant ever!!!

Room Tip: Beachfront! Rooms 5 and 6 are either side of the main footpath down to the beach, so perhaps a littl...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Top Contributor
74 reviews 74 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed June 3, 2013 via mobile

The resort is beachfront with two swimming pools so that ticked a couple of boxes. There is a large lawn with hammocks under t the palm trees and lots of loungers under the palms. The rooms are a decent size with cooking facilities. Breakfast was a continental affair with beautiful fresh local fruits. Recommend this resort for couples only. .

  • Stayed May 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branxton, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed here the end of may for a week in a 2 bedroom beach front villa and really have nothing bad to say about the resort.
Every one was very friendly, from the restaurant staff,and housekeeping to the reception and bar staff. The room was perfect, very private with beautiful views, it was large and very comfortable as well as being well decorated. Good position on the island, close to town and good restaurants.

Room Tip: definitley go the 2 bedroom beachfront villa, its private and perfect
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 5, 2013

We stayed in a beachfront apartment in mid April for 6 nights at the start of our 3 week holiday. The location was excellent it terms of the view, sunsets were amazing. Most activities were on the other side of the island so you travel to most things from here but that is easy when hiring a scooter. We hired scooter through the resort, bit of a mistake- upon investigation seems to be the most expensive on the island and scooters are in poor condition- we had 3 separate scooters throughout the stay as they regularly had issues.
The reception is only open from 8:30am- 5:30pm so if you need anything out of those times, which we did, forget it. The washing machine and dryer did not work properly, told the staff but they just kept giving us free tokens to try again eventually had to go to a friends neighboring resort to finish the washing.
The pools were great, room was nice, staff were generally pleasant. The worst part about our stay though was the soft spongy bed. We had a king size bed made of 2 single mattresses and one of the mattresses was clearly older than the other. We told the staff and they said they would flip the mattress for us, which did not happen, we did it ourselves in the end but it didn't help. My husband and i both ended with bad backs after that stay.

Room Tip: Beachfront rooms get the greatest views
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseRarotonga, Manager at Sunset Resort, responded to this review, May 13, 2013
Kia Orana, many thanks for your feedback. Lovely to read you enjoyed the location of our resort and our sunsets.

We hear your comments on our beds and believe this is very subjective as we also get many comments on how comfortable they are.

Thank you for taking the time to post your comments, we appreciate all feedback.

Kia Manuia
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sunset Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Resort

Address: Ara Tapu | Nikao, Avarua, Cook Islands
Location: Cook Islands > Southern Cook Islands > Rarotonga > Avarua
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 hotels in Avarua
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sunset Resort 3.5*
Official Description (provided by the hotel):
Sunset Resort is a 3.5 star property and is idyllically situated on the sheltered western side of the island only minutes from Avarua township. The secluded beachfront location provides guests with an unspoilt view of Rarotonga's crystal clear aqua blue lagoon and breathtaking sunsets. This personally managed, privately owned resort has an intimate atmosphere that will make every guest feel welcome and ensure they experience the magic of Rarotonga and its people. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Travelocity, Expedia, Booking.com, Orbitz, Priceline, Tingo, BookingOdigeoWL and Venere so you can book your Sunset Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sunset Hotel Arorangi
Sunset Hotel Arorangi
Sunset Resort Rarotonga, Cook Islands

Owners: What's your side of the story?

If you own or manage Sunset Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.