We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WONDERFUL” 5 of 5 stars
Review of Belmond Hotel Rio Sagrado

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Belmond Hotel Rio Sagrado to your Saves list
Belmond Hotel Rio Sagrado
4.0 of 5 Hotel   |   Km. 75. 8 Carretera Urubamba-Ollantaytambo | Sacred Valley, Urubamba C01, Peru   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book now and save 10%
Ranked #2 of 21 Hotels in Urubamba
Union City, New Jersey
2 reviews
7 helpful votes 7 helpful votes
“WONDERFUL”
5 of 5 stars Reviewed March 29, 2013

Lovely Resort, warmth, everyone is attentive to your needs, multiple entertainment options, the river view is beautiful, relaxing, definitely back my husband and I.
From the welcome reception and everything is wonderful, the ride on the golf cart, everything everything more than perfect, 100% recommended

Room Tip: Keep everything as this
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, April 2, 2013
Dear Guest,
We would like to thank you for your compliments. We will keep working on our service to deliver fantastic travel experiences and charm that will always prevail in our guests' memories.

Once again, thank you for your comments and we look forward to welcoming you back very soon.

Kind regards,

Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

362 reviews from our community

Traveler rating
    304
    38
    12
    6
    2
See reviews for
65
212
11
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
england
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 24, 2013

This is a lovely hotel with fantastic staff. I must mention Tracy especially in that regard - lovely girl and so friendly and helpful.

Yes there are building works but they did not bother me at all. I really cannot see what all the fuss is about and I am very hard to please. The rooms are lovely and beautifully equipped. To me the point about the building works is if the hotel does not carry out maintenance, eventually the rooms fall below the standard that you expect for this quality of hotel.

The view from the hotel is awesome. I do not think that I have every had a better view. The grounds are vast and face the river. The restaurant was busy and had a really nice atmosphere.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, April 15, 2013
Dear Guest:

We are pleased that your stay was memorable; and that both services and infrastructure of the Hotel have met or exceeded your expectations.

If you have any suggestion or comment, please do not hesitate to contact us.

Best Regards,


Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 22, 2013 via mobile

We stayed ther for 2 nights with a group of 13 people. Lovely room, fantastic tranquil gardens overlooking the urubamba river & great staff. The food was quite nice, but we had a limited menu (it may have been bc we were in a large group) Yes there are building works going on ATM, but it didn't bother us. Overall a wonderful experience & I would recommend it...maybe ask when the new spa will be finished!!!

Stayed March 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
151 reviews 151 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed March 11, 2013

We arrived here on the 5th of March to be greeted by a large amount of construction work as they are building a new pool and some rooms. Unfortunately the noise was so bad we asked to be transfered to another hotel. The staff were most helpful in assisting with this however I feel it necessary to warn people of the works as we had no warning before hand.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, July 17, 2013
Dear Guest,

Thank you for your comments and we look forward to welcoming you back very soon.

Kind regards,

Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
94 reviews 94 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 27, 2013 via mobile

The location is wonderful, the rooms are great, the food is fresh and inventive ( the hotel has its own vegetable garden), the staff is unbelievably kind and helpful, but...... The hotel is actually a building site, they are renovating half of the rooms and building a swimming pool. So I couldn't enjoy the spa the way I was supposed to, even if they had fixed a room into an occasional spa, the steam room and whirlpool were not accessible. The therapist is very very good though. With all these inconvenients, the management spoilt me with a free massage, and I mention it again, the staff is extremely kind. So, why Orient Express doesn't mention on the website that the hotel is actually in renovation, so clients would know that they are not getting 100% what they are looking for?
We are in February, they say that the renovation is going to be finished for the dry season! Check it out.

Stayed February 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, April 30, 2013
Dear Guest,

Thank you for your comments and we look forward to welcoming you back very soon.

Kind regards,

Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2013

My husband and I stayed here for two days during our recent trip to Peru. The room was beautiful, very comfortable bed, great bathroom with a shower (private) overlooking the incredible scenery. The grounds are beautiful, with a view of the (seasonally) raging Urubamba River, and the mountains beyond. With our binoculars, we could observe people making the "walk" up to the top of the mountain just beyond the river with their donkeys and loads of provisions. Amazing. The staff was helpful at all times. I highly recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, March 5, 2013
Dear Guest:

We are pleased that your stay was memorable; and that both services and infrastructure of the Hotel have met or exceeded your expectations.

If you have any suggestion or comment, please do not hesitate to contact us.

Best Regards,


Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed here in July 2012 for 2 nights at the start of our honeymoon. From the moment we arrived nothing was too much trouble for the Nigel staff. We had an upgrade on our room, which really was out of this world, with breathtaking views over the valley. The gardens were sublime to relax in, as was the spa / jacuzzi area. We ate in the grounds one lunchtime - a barbecue style lunch, which was delicious. The food was good, perhaps not up to the standard of the rest of the hotel, but definitely nothing to complain about. We would definitely recommend and wish we had stayed longer.

Room Tip: Make sure you tell the staff if you are on your honeymoon!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Rio Sagrado, responded to this review, March 5, 2013
Dear Guest:

It is a pleasure for us that you enjoyed your stay in our hotel and know that all accomodations and services we offer have been achieved our main objective: Your satisfaction.

If you have any suggestion or comment, please do not hesitate to contact us.

Best Regards,

Patricia Pinillos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Belmond Hotel Rio Sagrado? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Belmond Hotel Rio Sagrado

Address: Km. 75. 8 Carretera Urubamba-Ollantaytambo | Sacred Valley, Urubamba C01, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Urubamba
#2 Luxury Hotel in Urubamba
#2 Romantic Hotel in Urubamba
#4 Family Hotel in Urubamba
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Belmond Hotel Rio Sagrado 4*
Number of rooms: 23
Official Description (provided by the hotel):
En el Valle Sagrado de los Incas, entre campos verdes y altas montanas se encuentra el Belmond Hotel Rio Sagrado. Este bello hotel de lujo esta construido de materiales naturales con la intencion de parecer un pequeno pueblo andino. Situado a una altitud inferior a las inmediaciones del Cusco, sus villas encantadoras proveen el ambiente perfecto para relajarse y aclimatarse. Asi que disfrute los productos frescos de El Restaurante, goce de un masaje en el spa y conozca en el verdadero espiritu de la vida peruana. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Belmond, Cheap Tickets, Orbitz, Despegar.com, Expedia, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your Belmond Hotel Rio Sagrado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Belmond Hotel Rio Sagrado Peru/Urubamba, Sacred Valley

Owners: What's your side of the story?

If you own or manage Belmond Hotel Rio Sagrado, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.