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“It was okay.” 3 of 5 stars
Review of Gringo Bill's Boutique Hotel

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Gringo Bill's Boutique Hotel
3.0 of 5 Hostel   |   Calle Colla Raymi 104, Machu Picchu, Peru   |  
Hotel amenities
Reading, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“It was okay.”
3 of 5 stars Reviewed July 20, 2012

Take a sink plug! They dont have one.
The rooms were cold here and we had to ask for a heater. But they were happy to help. Breakfast was okay.
The location is very good as it is hidden away from the hustle and bustle, and the rooms were clean and functional.
It was ok, but not the best it could have been.

Room Tip: Take a plug for the sink!
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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347 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2012

I'm sitting in my room right now at 11:30 pm. We had checked in at 4pm and we were happy with our room (35). At 10:30pm we got a knock on our door and the woman from the front desk told us our room was booked for someone else and we had to move. It was late and I wasn't happy, but mistakes happen and the people had kids so they needed the room and they knocked 50 soles off the price ( which is only about $25). Our new room (33) had no tv, no view, no wifi signal. I went to the lady at the front desk and told her it was unacceptable. We asked for an upgrade but she said no. We ended up taking a third room with a double bed (41) instead of twin beds we wanted. Still no working tv, but even worse, an ant in the bed (it can happen), a white fluid-like spot on the brown comforter, and, kid you not, a panty liner stuck under the pillow (unused, but still; disgusting!). We aren't going to bother complaining anymore. We pulled out our sleeping bags and we're considering it camping at the Bargin price of $75. Don't bother.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 8, 2012 via mobile

Do not believe the photos on the website - they make it look 10 times better than it is.
Sadly, if they called it as it is, it is a reasonable place...and I say "reasonable". It's damp and much older than it looks on line. The furniture is very average and looks nothing like the pics. You could not lock the windows (in the kids room either) so you could not be certain of the security of your kids or your stuff.
The family suite looks NOTHING like the photo on the website. Overall the room was not clean. The bed was but when you walked in bare feet you could feel the grunge under foot.
It is in a good location in town...but so is everything else. The town is tiny so no one place has any real advantage over another.
Short answer is, if I went back...I would not stay here.

Stayed July 2012, traveled with family
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Guelph, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 30, 2012

first off the hotel quality in the town is limited. This hotel might over charge a bit but its one of the top end ones. There are only 2 or 3 very modern hotels above gringos and they cost.

The hotel is very nice, its easy to find, a shop keeper pointed to it as it was one of the highest buidings. the Entrance and lobby are nice, free water from cooler, lots of plants, stone, lots of short staircases going ever direction. Was mostly empty when i was there. I was in room 41, a junior suite, on a balcony overlooking the pool and hot tub... which was out of service when i was there 2 nights may 30 and 31. the room was nice, big, warm beds, 2 heaters in the room, big shower, i had no problem with water around 12 noon when i got there from train, but the next morring at 5 am the hot water was very hard to get after about 3 min of showering. so shower the night befor if you can ha ha. other then that it was very nice, room service daily, will do laundry, massage, breakfast could have been a little bigger, but they make good eggs and what seemed to be fresh squeezed orange juice (it was a little sour so i added sugar and its was all good). the hotel has a computer for anyone to use in lobby. And as my cell phone didnt work in peru, i asked for a wakeup call. A map of the town and information is alsothere. storeing luggage was good since the checkout was 9 am. great view of the town from the bbq/fire balcony. i did email them asking for pick up from the train, and it was all set, look for the GB sign. right outside the train station is all the hotel, tours, and guides trying to find people or sell things. I was looking for a long time and did not see anyone with a gb sign, so after 15min just set out for the hotel, thro the little market trap thats the only way into or out of the train station, and asked a local for directions. less then 5 min walk from train to hotel. They only take cash, they like it in soles, but do take US dollars. very close to bus stop/tickets, tain station, LOTS of food and shops everywhere. 2 banks in the town and atms can run out of cash at night, especally usdollars. A nice hotel, friendly staff, comfortable rooms. would recomend.

Room Tip: top rooms, suites, have nice views
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  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Top Contributor
53 reviews 53 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 29, 2012

We lucked out with the rooms we were given. They were up against a bank and smelt damp and mildewy. There were workmen outside my bathroom and the window wasn't smoked or covered, so I felt self-conscious about showering. Other than that, nicely presented with old-style furniture and a lovely balcony looking out towards Aguas Calientes. The towel swan was a nice touch. They were also up about 3 or 4 flights of stairs - although a porter kindly carried our bags up when we arrived. The little pool was a nice feature, but a few bugs and things had accumulated on the surface - more regular cleaning would have been nice. The breakfast offered excellent choice, and dining was set up in a lovely mahogany-style room. It was pretty good value, and a nice place to hang out for a couple of days, but I'd try somewhere else next time, as you don't expect to catch a cold from a hotel.

Room Tip: Beware of mildew, damp and exposure in the corner room up top!
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sacramento, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2012

This hotel had a nice feel to it and it probably would have been a nice hotel to relax in if we stayed for more than just a day. It looked like it had a nice patio upstairs, but we didn't have a chance to utilitize it at all. My friend and I stayed here for the night after our 4-day Inca Trail hike to Machu Picchu. We really wanted a nice hot shower after being without facilities for days. However, I was in the shower when the hot water decided to go kaputt...and I stood there for 5 minutes with shampoo in my hair, hoping the water pressure would come back to replace the drip drip that came out every few seconds. It eventually came back, but not after my hair on my legs grew a bit from standing in the cold. The next morning at 5:30 AM before our hike to Huayna Picchu and check-out, there was no water all all in the shower or sink. When I opened the door to go complain to the front desk, I saw water all over the place coming out of the room next to us and down the stairs (we were on the 3rd floor). I then knew where all the water was. Since we were on a tight schedule, they let us use the bathroom in a different room on the 2nd floor. Not quite sure if I would stay here again, but they did have WiFi and let us keep our bags there after check-out while we hiked up Huayna Picchu and went to Machu Picchu for the day.

Room Tip: I didn't see an elevator...so the higher up you are, the more stairs you have to climb...but the...
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinwenden, Germany
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 22, 2012

Gringo Bills was fine, slightly funky and very, very laid back. We stayed in a family room which gave us a bit of space to spread out, although views were into other people's laundry hanging on lines and unfinished construction. The breakfast was fine/prompt, location was excellent and the staff was very friendly. No one met us at the train either and the housekeeping was hit or miss - one day they did half the room only and we did have a leak in the ceiling one day (not too terrible). If your expectations are realistic you will be fine here. Upon check out, we were advised that they no longer accept credit cards -- cash only. Well, we had been there for three nights and were momentarily on our way to board the train, so this created a bit of a panic. There are only two ATMs in Aquas, one was on the blink the other maxed out at 400 sole per day. It would have been nice to know this news in advance and gather the money over a few days -- we ended up paying half then and the other half in Cusco at their office there. This was inconvenient to say the least and could have been avoided had they at least put up a sign at reception that said "cash only." It all seemed odd since we paid a deposit online with a credit card to make the booking in the first place. MP is still life changing.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Gringo Bill's Boutique Hotel

Address: Calle Colla Raymi 104, Machu Picchu, Peru
Location: Peru > Cusco Region > Sacred Valley > Machu Picchu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 13 Specialty Lodging in Machu Picchu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gringo Bill's Boutique Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
After 29 years of service in Machupicchu Town, Gringo Bill's has become one of the best choices for mid-range tourist. We have been working non-stop to improve our small family owned business to provide our guest with a special place in an "out-of-the-ordinary" type of hotel in Machupicchu Town. We thank all those who have commented on our hotel and we are taking any bad comments to good use to help us prepare much better. Thank you kindly, Lawrence Kaiser ... more   less 
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