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“beware of theft” 2 of 5 stars
Review of Casa De Huespedes Porta

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Casa De Huespedes Porta
2.5 of 5 Hostel   |   Porta 686 | Miraflores, Lima, Peru (Formerly Hostal Porta)   |  
Hotel amenities
Ranked #91 of 239 Specialty Lodging in Lima
Tampa, FL
1 review
“beware of theft”
2 of 5 stars Reviewed May 10, 2008

this hostel is clean, in a great location, and the staff is helpful. overall it was a good time minus the usual things you find in traveling, like no hot water in one of our rooms. the issue came on the last day when we went to dinner at 6:30pm, and returned at 8:30pm to find that the money my aunt and I had put away to pay the exit tarrif at the airport had been pilfered and my Ipod headphone taken! we promptly called the Tourist Police who took our statements and the hostel owners son came down and for our loss of $92 ($52 in cash and $40 for the headphones) he offered us $26. mind you this happened at 9:30pm and we have taxi picking us up to go to the airport at 3:30am. long story short, they gave us $50 and we left never to return to that hostel again. as i said, it was not all bad, just protect your personal items and cash (check them at the front desk when you leave) and you should have a good time

  • Liked — location, good staff
  • Disliked — theft in my locked room
  • Stayed May 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostalporta, Marketing Manager at Casa De Huespedes Porta, responded to this review, June 26, 2008
In the hostal sometimes we have guests who say things are missing from their room. We then kindly ask the guest to really check all their bags and see if they didn’t put it in a spot they forgot they put the item. Usually they find it or remember they lost it in another place.
In this case the guest didn’t notify the reception, but went straight to the Tourist Police. The Tourist police came and as a standard procedure they take the side of the foreigner. They threaten the hotelowner, that the hostal can be closed down, and in reality if a complaint is really charged to the authorities, it causes a lot of administrative problems for the hostal, and basically the police gives one option to the hotelowner: Fix it with the police, and fix it with the guest.
This is what happened.
On the other hand, the police did a small investigation towards the guests, and found several inconsistencies in their story. The money that was supposedly stolen came from a hidden part of the wallet, where all bills where folded tightly, but in the main section of the wallet unfolded bills were found. The guest didn’t have a proper explanation of the unfolded bills.
What we as hotelmanagement always find odd, is that complaints from guests always come on their return trip ( the night before they leave Peru ), and not the night they arrive. Most likely it is that they overspend their budget, find out about the airport tax, and do anything to get money, or lower the rent, by complaining about the paint on the wall, or a noise in the door, or even theft.
The housekeeper that had access to this room, is a trusted employee with several years of experience in our hostal. He knows how important it is to be honest, and never failed us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

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    25
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Salt Lake City, Utah
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 11, 2007

Spent three nights here in July 2007. Room was clean, though hot water wasn't plentiful. Staff were efficient. I used the airport pickup, which was a good value and safe. Free internet is offered in the lobby. Good location on a quiet street in Miraflores, walking distance to Larco Mar mall. Would stay here again and would recommend to others traveling to Lima.

  • Stayed July 2007, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa De Huespedes Porta

Address: Porta 686 | Miraflores, Lima, Peru (Formerly Hostal Porta)
Location: Peru > Lima Region > Lima
Amenities:
Hotel Style:
Ranked #91 of 239 Specialty Lodging in Lima
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Casa De Huespedes Porta 2.5*
Number of rooms: 17
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Also Known As:
Casa De Huespedes Porta Hotel Lima

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