My partner and I just completed our stays at the Hilton Miraflores and could not be more satisfied with our experience. The hotel and location are top-notch, as are all the amenities including a beautiful rooftop pool and executive lounge with outstanding complimentary food, but what really impressed us was the tremendous service we received from the staff. Even before we arrived, the conceirges, Juan and Jorge, arranged for a car to pick us up from the airport (much safer than hailing a taxi). And, even though we arrived at 5:00am from our overnight flight, the front desk allowed us to check in extra early at no extra charge. The great service continued throughout our stay, including arranging for a city tour and more car services. After the first two nights, we departed for Cusco, and I realized a couple days later that I had left a pair of pants in the closet. I emailed the conceirges and they assured me that the pants had been located and would be ready for me upon our return visit. And, they were. Besides Juan and Jorge at the conceirge desk, the following staff deserve a special shout-out for treating us so well: Grecia and Patricia at the front desk, who arranged for a complimentary upgrade, and Daniel, the hotel's manager, with whom we had a very pleasant conversation as we were departing. I also want to mention that we are a gay couple, and everyone was totally welcoming of us. Top scores in every category to this outstanding hotel!
- Official Description (provided by the hotel):
- Hilton Lima Miraflores is ideally located in the heart of the Miraflores district, and within minutes to the vibrant Larcomar entertainment area, providing guests with recreational activities including shopping, theatre, museums, restaurants and parks. Our hotel combines traditional 18th century Peruvian architectonic elements with contemporary décor to create the perfect ambience while delivering the impeccable service demanded from corporate and leisure travelers. Our guestrooms are well-suited for those traveling on business or pleasure. include the Hilton Serenity™ Bed Collection, high speed wireless internet access, alarm clock with MP3 connection, in-room safe, mini-fridge and coffee maker with complimentary coffee. Our 50 deluxe rooms are located on the higher floors including details for offering a more comfortable. Our hotel features 44 well-appointed Executive rooms and 17 suites, all with access to the Executive Lounge and in room high speed internet. Our Lounge is an ideal place to simply relax, watch the news or catch up on emails. A complimentary breakfast, light lunch and dinner are offered daily, additional snacks and beverages are served throughout the day. Our Restaurant and Lounge feature an array of distinctive Peruvian-American fusion flavors, and provides the opportunity to taste the acclaimed Peruvian national cocktail: Pisco Sour. After a delicious meal, unwind with a refreshing beverage at the bar, which opens onto a terrace at street level, filling the space with natural light and creating a pleasant al fresco atmosphere. We offer 9 flexible meeting rooms, including a main ballroom that can accommodate up to 400 guests. Our hotel is adjacent to Daniel A. Carrion Convention Center which holds up to 1,000 attendees in their amphitheater and one block away from Casa Prado Meeting Center. We also provide a 24 hour fully equipped Business Center. ... more less
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