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“lima hotel” 5 of 5 stars
Review of Belmond Miraflores Park

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Belmond Miraflores Park
5.0 of 5 Hotel   |   Av Malecon de la Reserva 1035 | Miraflores, Lima 18, Peru   |  
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Ranked #5 of 202 Hotels in Lima
Gloucester, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“lima hotel”
5 of 5 stars Reviewed September 24, 2011

We hiked the Inka trail. Ended our trip in hotel Miraflores park hotel. Could not have wished
for a more perfect ending to our holliday. Everyone we came in contact staff wise at the hotel
could not have been more courteous and helpful. We would always stay at this hotel on return to Lima We had great room service. The hotel reseruant Mesa 18 was wonderful and not to expensive.

Room Tip: Our room was perfect 705
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Guest Relations Manager at Belmond Miraflores Park, responded to this review, October 19, 2011
Dear Guest,

We just read your comments on Tripadvisor and we would like to thank you for taking the time to share them with us.

We were truly delighted to read that you enjoyed your stay and that you liked our comfortable rooms and facilities, especially our staff. We all do our best to make you feel at home.

Regarding our Mesa 18 by Toshiro restaurant, we assure that we will keep improving with our high standard quality and service.

Should you come back to Lima, we will be honoured to welcome you back to keep surprising you at Miraflores Park Hotel.

Best regards,

Patricia Pinillos
Guest Relations & Concierge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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741 reviews from our community

Traveler rating
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    140
    23
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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greenwich, ct
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2011

Since this is my first trip to Peru it is hard to compare this hotel. I give it 4 stars because I would imagine it is near the top of the list but not a world class 5 star hotel. My room was very nice and the hotel is located in a upscale area, has a good restaurant, filled with travelers like me using it as a base station to visit different parts of Peru. The staff was excellent, wifi worked fine…etc…very good place to start your trip to Peru!

I don’t think you need to use them to arrange a car from the airport to the Hotel since the charge is about $60. For about 1/3 look for Green Taxi just outside of customs and the charge is $18 and except that the car is 5 years older Green is very efficient.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Guest Relations Manager at Belmond Miraflores Park, responded to this review, October 19, 2011
Dear Guest,

Thank you for sharing your recent experience at Miraflores Park Hotel.

We truly appreciate your comments and we concur that we have a privileged location in front of this marvelous ocean.

Regarding to our remise service from the airport to the hotel and vice versa, as a 5 star hotel standard, we offer luxury vehicles with well-trained and English speaking drivers ($48) compared to the typical taxi company. This service is available 24hrs at our guest’s disposal.

Again thank you and please do not hesitate to contact me when your holidays bring you to Lima.

Yours truly,

Patricia Pinillos
Guest Relations & Concierge Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 18, 2011

The Miraflores Park Hotel, is the place to stay in Lima. Situated next to the ocean and to a park, it has incredible views and a very tranquil atmosphere. The hotel itself is beautiful, in perfect condition, with sumptuously large and confortable rooms with incredibly high ceilings, and a very cosy lobby/library. But what most distinguishes this hotel, is the friendly and professional service. By day 2 of my 6 night stay, bellboys, concierge and members of the front desk were calling me by my name. Whenever I return to Lima, I will definitely stay at this hotel again.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Guest Relations Manager at Belmond Miraflores Park, responded to this review, September 20, 2011
Dear Guest,

We just read your comments on Tripadvisor and we would like to thank you for taking the time to share them with us.

It was a pleasure to welcome you. It is great to read that we did our best to make your stay memorable, including the details you mentioned: large rooms, cozy Lobby bar. We are glad you liked the hotel's location and that our staff was extremely friendly.

We sincerely appreciate your strong recommendation of the Miraflores Park Hotel and look forward to welcoming you home soon.

Sincerely,

Patricia Pinillos
Guest Relations & Concierge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeport, Texas
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed September 10, 2011

Because of an early morning arrival time, I booked this hotel with my American Express Platinum card (noon check in and 4 p.m. check out). However, my plane landed at 4:30 a.m. Arrived at the hotel at 5:30 a.m. They wanted another full days rent to check in early. Finally, I negotiated a half day rent to check in at 7 a.m. NOT WORTH IT. You pay over $125 per day premium using the card, but they don't give you a $100 food / spa credit like you get in many AE Platinum card locations, the breakfast is included--but it is anyway if you book it direct or through a discount broker, and the upgrade was "no upgrade" which overlooked the street and on a lower floor. All in all, if you stay there, DON'T USE AMERICAN EXPRESS PLATINUM CARD!
The food was mediocre. The service is good and everyone speaks English--though I speak Spanish and it didn't matter. They use the Mercedes personalized taxi service. This is nice when you they pick you up at the airport, because you don't have to make your way through the crowds. However, you pay three times more than a regular cab. For those of you who don't speak Spanish, the Mercedes drivers don't speak any English.
The hotel breakfast is a buffet on the roof of the hotel. Nice view of the ocean. The food was relatively good.
The restaurant located on the main floor is over priced and average tasting food. I wouldn't recommend it.
The location of this hotel is nice, because you are only two blocks from the LarcoMar Mall. It is also located on my favorite Lima running path that goes along the edge of the plateau which over looks the ocean. You can run about 8 miles round trip towards San Isidro. Or, about a mile going towards Barranco.
I would not likely return to this hotel.

Room Tip: Bribe the front desk. Everyone takes bribes
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  • Stayed August 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Guest Relations Manager at Belmond Miraflores Park, responded to this review, September 13, 2011
Dear guest,

On behalf of the management of the Miraflores Park Hotel, please accept our sincere apologies for the inconveniences caused during your stay with us.

We regret to learn about the misunderstanding you had with your AMEX platinum card benefits. As a card holder and with Fine Hotels & Resorts, you are entitled to an upgrade upon availability (we upgraded you from an Executive city view to a Junior Suite with city view with Roman tub and sauna and to an early check-in at noon and late check-out at 4pm also, upon availability. Since you arrived at 5:30 am, our hotel policies state that we should charge a full day, we indeed tried to find a better solution and came together with a half rate charge to allow you to rest in your room at 7 am.

We are truly disappointed to know that food was not of your complete acceptance. We take this opportunity to let you know that we have changed the Mesa 18 menu, prepared by our new chef Toshiro Konishi and it is having a great feedback from our customers.

Lima city, as any other big city in the world, offers a large range of taxi services. However, the Mercedes Benz taxi remiss we offer to our customers provides complete safety and high quality service with English speaking drives, upon request.

We appreciate your comments as they help us to improve our service and to take the necessary actions. Tips are welcome in the hospitality industry, however our staff is trained to not accept any bribe. These are definitely not regular problems at our property.

Once again, we appreciate and welcome your comments, as they help us to improve and provide better service for our clients.

We hope to welcome you back in the hotel. Until then, we remain at your service.

Cordially,

Patricia Pinillos
Guest Relations & Concierge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2011 via mobile

This hotel has all the amenities you want from a 5 star: what is great is the staff!
No where else in the worldwide we have ever found people so kind!
We always felt home, not so common feeling in a hotel.
Nobody never made us feel unconvenient, even if wearing t-shirt and sneaker!!!
Federica & Fulvio from Italy

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Guest Relations Manager at Belmond Miraflores Park, responded to this review, September 20, 2011
Dear Guest,

Thank you for sharing your experience at Miraflores Park Hotel with all the tripadvisor´s members.

We are very happy to hear that you enjoyed your stay with us. We are pleased to know that our staff made you feel like home, they work exceptionally hard to make every guest feel special.

On behalf of Miraflores Park Hotel, thank you for choosing us and we look forward to welcoming you soon!

Sincerelly,

Patricia Pinillos
Guest Relations & Concierge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Top Contributor
57 reviews 57 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 9, 2011

First class hotel in Lima. About half an hour's drive from the airport, we stayed at this hotel for one night before flying home. Reason we picked it was the rooftop swimming pool with see view. Our flight left late in the evening, so after a good night sleep we spent the whole day at the rooftop. A fantastic ending to our Holliday. The pool did not disappoint us, and the poolside lunch was excellent, as was the rooftop breakfast by the way.
The hotel also has a Spa, my husband had a good massage, my manicure/pedicure may not have been the best I ever had, but I was pleasantly surprised.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 6, 2011

This is a beautiful hotel, although it could have been a luxury hotel anywhere in the world. It never felt like we were in Peru. Even though we arrived after midnight, the concierge was waiting for us with a smile, some refreshment and an efficient check-in. The room was comfortable with plenty of amenties and we had the ocean view that I had requested. The "library-style" lobby is cozy and elegant, as is the Dr Jekyll & Mr Hyde Bar. My husband and I chose their Pisco Sours to be the best we had in Peru. The morning desayuno buffet in the Observatory Restaurant had wonderful choices and a gorgeous view. We did not stay long enough to try Mesa 18.

Unfortunately, the room we had on our trip back through Lima was lacking the expected bottled water, a hairdryer that worked and a functioning make-up mirror. Because we were leaving very early in the morning, I didn't discover the problems until it was too late to do much about it. Next time, I'd check everything out when I first got to my room.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Miraflores Park

Address: Av Malecon de la Reserva 1035 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Lima
#2 Romantic Hotel in Lima
#3 Family Hotel in Lima
#4 Luxury Hotel in Lima
#10 Business Hotel in Lima
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Miraflores Park 5*
Number of rooms: 81
Official Description (provided by the hotel):
Set in one of Lima's most fashionable areas, the Belmond Miraflores Park takes you straight to the heart of all that's best about this great capital city. Renowned for its beautiful garden location beside the Pacific Ocean, it has breathtaking views out to sea. This luxury hotel combines personalised service, exceptional dining and indulgent facilities to create the perfect base from which to explore. Colonial architecture, superb museums with Inca gold and Pre-Columbian antiquities, and glamorous shops, bars and restaurants are all just moments from the hotel. ... more   less 
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Also Known As:
Hotel Miraflores Park
Miraflores Park Lima

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