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“Great Staff!” 5 of 5 stars
Review of Melia Lima

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Melia Lima
4.0 of 5 Hotel   |   Av. Salaverry, 2599 | San Isidro, Lima, Peru (San Isidro)   |  
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Hotel amenities
Ranked #32 of 202 Hotels in Lima
Cusco, Peru
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Staff!”
5 of 5 stars Reviewed June 4, 2013

My stay at the Melia Hotel in Lima was fantastic. The staff was extremely helpful and friendly and put up with a big group of us taking over the hotel. They bent over backwards to serve and make you feel cared for. The food in the breakfast and dinner buffet was delicious and a waiter was always on hand to serve you coffee, soda or water. I will be extremely blessed if I ever get the chance to stay in this hotel again!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, June 7, 2013
Dear Guest

Thank you so much for all of your lovely comments
We are happy to know that you enjoyed your stay with us.
Thanks for sharing your experience with other travelers.
We look forward to having the opportunity of being of service to you in a near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
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    168
    48
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Trujillo, Peru
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 2, 2013

We stayed at the Melia Lima Hotel for 3 nights. The room was clean and comfortable. It would have been nice to have complimentary in-room coffee. We ordered coffee to the room our first morning, but it was quite expensive.

The breakfast and dinner buffets were very good, with a great selection and quality.

The staff was courteous and helpful.

The hotel is a bit expensive, but if you can afford it, it is worth it. The airport is not too far away.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, June 7, 2013
Dear Guest

Thank you so much for all of your nice comments
Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal.
Your feedback is very important to us so we will make some changes soon .
We look forward to having the opportunity of being of service to you in a near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hixson, Tennessee
1 review
5 of 5 stars Reviewed June 2, 2013

Our stay at the Melia was amazing thanks mostly to the outstanding staff. From the moment our group checked in (just past 1:00 a.m.) to our departure, the staff was helpful, courteous, and treated us like honored guests. There wasn't a single employee who didn't offer a friendly greeting, smile, or kind word. They represent their jobs and country well! We were given great advice about where to go and what to see during our stay. The location of the hotel makes it convenient to many popular sights and attractions. The meals were excellent and bountiful with fresh fruits, local entrees, and beautiful desserts. The rooms were immaculately cleaned and comfortable. Based on my experience in Lima, I would definitely book with a Melia hotel in another country and will stay here if I return to Peru someday.

Room Tip: Our room faced the east. We heard very little to no noise in the evenings. The mornings were a littl...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, June 6, 2013
Dear Guest

Thank you for entrusting us with your
comments which help us to improve our
day-to-day customer service.
Don’t forget that you can
follow us on facebook and leave your
comments on our Melia Hotels International profile
We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future.

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Tennessee
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2013

I just concluded at 4 day conference at the Melia Lima hotel. My group had 75 rooms (143 attendees) This was the 14th such conference I have hosted around the world and the staff at the Melia ranks as the very best I have encountered. Buffet meals were excellent. Service was challenged because we all ate at one time, but they handled the crowd extremely well. Rooms were what you would expect of a 5 star hotel. The event staff, Leslie and Melissa, handled every request with attention. As the host I did not receive a single complaint from my guests! I certainly would endorse the Melia for events and well as a convenient location in Lima.

Stayed May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, June 7, 2013
Dear Guest

Thank you so much for all of your nice comments
Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal.
Don’t forget that you can
follow us on facebook and leave your
comments on our Melia Hotels International profile
We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future.


Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
73 reviews 73 reviews
47 hotel reviews
Reviews in 39 cities Reviews in 39 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed May 27, 2013

Good hotel, good staff, clean room. Hotel team is always supportive & ready to help. Great Parking space at basement & excellent service. However, in the room, by the way room given to me, was great and comfortable sleep, but requested to have coffee machine & ironing board. But I did use for laundry great service. Location is not like what you get in Miraflores, but close to Starbuck (1 mile walking) Pizza Hut (1 Mile Walking) but taxis are not expensive in Lima so it is ok to stay here. Overall good comfortable stay.

Room Tip: Higher floor
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, May 31, 2013
Dear Guest

Thank you so much for all of your nice comments
Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal.
Don’t forget that you can
follow us on facebook and leave your
comments on our Melia Hotels International profile

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okotoks, Canada
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 23, 2013

After many nights in the Peruvian and Bolivian altiplano we returned to Lima and stayed a night at the Melia. It's a bit expensive, but we splurged and even spent the extra $40 to upgrade to 'The Level' which allowed us access to what was really some excellent food/buffet/breakfast. $40 well spent.

The rooms were clean, bright and spacious. Staff were helpful. However.......we were there on Mother's Day weekend and had to put up with 3 or 4 hours of horrible live music wafting up from the restaurant patio below. It's frustrating when hotels put the 'need' for entertaining walk-up restaurant clients ahead of the need for peace and quiet of their already-paid hotel guests. Putting up with the noise really did spoil what would have been an otherwise almost perfect stay.

I'd stay here again, but only if given a room away from the patio.

Room Tip: Stay away from the restaurant patio which will have noise.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, May 31, 2013
Dear Guest

Thank you for entrusting us with your
comments which help us to improve our
day-to-day customer service. Sorry if your
stay did not turn out as you hoped it would.
Your suggestions are very important for us and
we will make some changes soon.

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach, Florida
1 review
4 of 5 stars Reviewed May 12, 2013

Unfortunately, I didn't have very long at this hotel (1-day) but the hotel is very beautiful and clean. The food was excellent. Unfortunately, there isn't too many things around it to do. My room faced a busy street so the noise level was a little to be desired. I was able to drown out the noise by turning on the air conditioner and covering up with the down-comforter that was on the bed. With that I had a wonderful nights sleep.

Room Tip: Try to avoid rooms facing the street because the traffic in Lima is very congested which increases t...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review, May 15, 2013
Dear Guest

Many thanks for your comment
Our best reward is to know about our guest’s satisfaction
Don’t forget that you can
follow us on facebook and leave your
comments on our Melia Hotels International profile

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Lima
#13 Business Hotel in Lima
#21 Luxury Hotel in Lima
#34 Romantic Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
Official Description (provided by the hotel):
The Meliá Lima is located in the residential & financial area of San Isidro. It is the 5* Hotel closest to the International Airport "Jorge Chávez". The International Pacific Exhibition Center, the historical center of Lima and the commercial & leisure district of Miraflores are close by. ... more   less 
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia

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