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“Nice Place to Sleep in Lima” 5 of 5 stars
Review of Swissotel Lima

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Swissotel Lima
4.5 of 5 Hotel   |   Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru   |  
Hotel amenities
Ranked #7 of 196 hotels in Lima
Tallahassee, Florida
Top Contributor
173 reviews 173 reviews
73 hotel reviews
Reviews in 101 cities Reviews in 101 cities
277 helpful votes 277 helpful votes
“Nice Place to Sleep in Lima”
5 of 5 stars Reviewed October 31, 2010

Very nice hotel but not great location. Not many nearby restaurants or shops. Big highways nearby made walking around difficult. Hotel itself was great, had all you need, but Internet was slow.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMCoordinatorLima, Social Media Coordinator at Swissotel Lima, responded to this review, November 5, 2010
Dear Guest,

Thank you for choosing Swissôtel Lima. We hope that you enjoyed your trip to Peru and we appreciate your time sharing your comment with other Tripadvisor´s members. We apologize for any inconvenience you might have had with the internet connection, we will give special attention to this important service in order to improve it. Because your comment is very important for us, we would appreciate it if you could send us an e-mail with more details to: emailus.lima@swissotel.com

On behalf of Swissôtel Lima, thank you for your preference and we look forward to welcoming you back soon.

Sincerely,



Social Media Coordinator
Swissôtel Lima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dumont, NJ
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed September 1, 2010

I had the pleasure of staying at the Swissotel Lima for 4 nights while meeting with clients in Lima.

The staff is extremely attentive to every detail including the chef preparing special dishes for me that were not listed on the menu. The restaurant was excellent during all meals including one evening when the hotel sponsored a Cusco festival featuring the foods from the Cusco region.

The rooms were impeccably maintained and housekeeping did a fantastic job in maintaining the grounds.

The hotel is located approximately 30 mins from the airport and centrally located to most attractions. I walked around the beautiful and VERY SAFE area in San Isidro and viewed the shops along Camino Real.

2 thumbs up.

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMCoordinatorLima, Social Media Coordinator at Swissotel Lima, responded to this review, September 3, 2010
Dear Guest,

Thank you for sharing your experience at Swissôtel Lima with all the tripadvisor´s members. It was a pleasure having you with us and specially that we did our best to make your stay memorable. We are glad you liked the hotel´s location and were able to enjoy the shops in the area as well as the restaurants nearby.
On behalf of Swissôtel Lima, thank you for choosing us and we look forward to welcoming you soon!

Sincerely,


Social Media Coordinator
Swissôtel Lima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
118 reviews 118 reviews
28 hotel reviews
Reviews in 58 cities Reviews in 58 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 25, 2010

I've never had more attentive and skilled customer service in any hotel in the world. The manager, from day one of our stay, was available and helpful. Concierges were great. Food terrific and they even heated the pool for us!! I highly recommend this hotel.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMCoordinatorLima, Social Media Coordinator at Swissotel Lima, responded to this review, August 27, 2010
Dear Guest,

Thank you for taking the time to share your recent experience with us. We are pleased to know that Swissôtel Lima exceeded your expectations. We are proud in providing a personalized service to each of our guests and paying attention to details to make your stay a memorable experience.

On behalf of Swissôtel Lima thank you for your preference and we look forward to welcoming you back soon.

Sincerely,

Social Media Coordinator
Swissôtel Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia, U.S.A.
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 23, 2010

Stayed at the Swissotel Lima in August 2010 for a conference. This is a 4 1/2 star hotel located in a pleasant and safe area of Lima (San Isidro District). I was given an upgraded room that was on par with rooms in 5-star European hotels (except this room was probably larger). Internet service was wired and reliable. The room had 110v and 220v plugs everywhere, which was very handy.

The hotel is modern, sleek, and clean. The staff is exceedingly courteous, friendly, and helpful. Housekeeping and Room Service are both fast and accommodating. The restaurants are outstanding. Buffet breakfast was included in my rate and was superb, with some regional differences (the buffet included fajitas, green string beans, and black beans, for example). I recommend trying Loma Saltado at the restaurant or from room service for dinner. It's delicious.

The hotel is in a very safe neighborhood for walking. Police are omnipresent, but they don't carry guns (a very good sign). You encounter no threatening looking people while walking. There are plenty of shops and restaurants within easy walking distance. There's a great upscale grocery store (Vivanda) about six short blocks away (less than 10 minutes). i negotiated several visits there easily despite speaking zero words of Spanish (and they speak no English).

There are a few things to pick at. The gift shop is nothing more than a closet (about 8' x 10') and is closed on Sundays. The concierges are very friendly and try to be helpful, but they are all young men who obviously do not live in the neighborhood. Thus, for some places, they have only a vague idea of location and don't know the name of the store (in fairness, though, they do know plenty). In the rooms, the sound resistance is not great for a top-notch hotel. Each room has a doorbell, and you can hear the one from the next-door room if it is rung. The toilets flush so violently that you can hear every flush from next door and the room above you. My room faced the front of the hotel and I occasionally heard noise from the parking lot (not to mention the hammering from construction across the street during the day). I was also near the housekeeping closet on the floor, and that room's door slammed constantly in the morning.

All in all, this is an excellent hotel for business, and tour organizers are available to take you around Lima and beyond (e.g., Cusco and Machu Picchu) should you desire to go. I recommend this hotel.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMCoordinatorLima, Social Media Coordinator at Swissotel Lima, responded to this review, August 25, 2010
Dear Guest,

Thank you for making Swissôtel Lima your home away from home and for your kind review. We really appreciate it, especially on rating us with the best score. We strive to make our guests happy everyday and we are glad you enjoyed your stay with us.
Swissôtel Lima looks forward to welcoming you back soon.

Sincerely,


Social Media Coordinator
Swissôtel Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
us
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2010

I know it may seem like an odd choice to stay in a business hotel for pleasure but it was perfection. My wife, teenage daughter and I stayed several times in May and June as we used it as a "Lima base" from which we ventured to explore Machu Picchu, Cusco, La Paz and the Amazon. The rooms were perfect, the staff was perfect. One of the nicest daily buffets (breakfast and lunch) I have encountered There was literally everything right about the hotel and NOTHING wrong. We chose the hotel because it was one of the few nicer hotels in Lima that would allow our daughter to stay in our room with a roll away. I doubt I will be back in Lima again in the near future but if I am I won't even look at a different hotel. It was that good.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMCoordinatorLima, Social Media Coordinator at Swissotel Lima, responded to this review, September 8, 2010
Dear Guest,

Thank you for sharing your comments on Tripadvisor´s webpage. I hope that you enjoyed your trip to Perú and we are pleased to know that you and your family had a good time with us specially because that it was a family trip and it will always be memorable.

On behalf of Swissôtel Lima thank you for your preference and we look forward to welcoming you back soon.

Sincerely,


Social Media Coordinator
Swissôtel Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mililani
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 10, 2010

Stayed at this hotel for several days prior to joining a tour group. We found the staff friendly and responsive. Even though we arrived after midnight, we were greeted graciously. We were upgraded to a beautiful suite with a king bed that was most comfortable. Sitting area had comfortable chairs and sofa and desk. There was a large screen TV that could be viewed from the bed or sitting area. Room amenities were a high quality. Bath facilities were excellent. A buffet breakfast is included and had a wide variety of choice to include hot and cold entrees, fresh fruits and juices and a cook to order omlet bar. There is a business center with internet access, ATM inside hotel, and a very nice bar/lounge area with live piano music in the evening. Pool is small situated in a pleasant setting. Hotel taxi service is available. Upon completion of the tour, we also had a day room for several hours prior to airport departure. This room was comfortable with excellent amenties as well. Hotel is located in a very safe and clean area with several excellent restaurants and historical attractions within easy walking distance.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
122 reviews 122 reviews
104 hotel reviews
Reviews in 90 cities Reviews in 90 cities
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed January 6, 2010

Regrettably I was only able to stay at this hotel my first and last nights in Peru, and both stays were very short as I was transiting between the international airport and other parts of the country. It is a modern, well appointed facility in the safe upscale business and residential neighborhood of San Isidro.

Like many travelers from the US, I arrived in Peru very late at night, yet was greeted pleasantly and efficiently at the front desk after midnight and check-in was painless. I was even able to get room service at that late hour.

The guest room was very nicely furnished, spacious, clean and modern. The shower was the best I have had in any hotel with tons of water and incredible water pressure - a real blessing after a hard day of travel.

As I said, my 2 stays here were very short and I did not get a chance to try to the restaurants or the business facilities. I would definitely recommend this hotel to business travelers and leisure travelers who want to pamper themselves. I would not recommend this hotel to budget travelers or large families more comfortable at Disneyworld.

  • Stayed May 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Swissotel Lima

Address: Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Lima
#6 Luxury Hotel in Lima
#7 Romantic Hotel in Lima
#15 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Lima 4.5*
Official Description (provided by the hotel):
Swissotel Lima Located in the residential and financial area of San Isidro has 244 luxury rooms carefully designed to suit the needs of the contemporary traveler. Executive rooms offer Executive Lounge access, where you can get exclusive complimentary benefits (Breakfast, Lunch, Dinner, Tea Time and Premium Cocktail Service) within a particular environment. It has a gym, tennis court, and massage area. Guests will also enjoy their 5 exquisite international restaurants and will finish the day with a delicious cocktail in the Lobby Bar. Swissotel distinguished is the best destination for corporate or private events. Your 5-star home away from home. ... more   less 
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Also Known As:
Swissotel Lima Hotel Lima
Swissotel Hotel Lima
Lima Swissotel Hotel

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