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“Convenient and excellent” 5 of 5 stars
Review of The Westin Lima Hotel & Convention Center

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The Westin Lima Hotel & Convention Center
5.0 of 5 Hotel   |   Calle Las Begonias 450. San Isidro., Lima 27, Peru   |  
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Hotel amenities
Ranked #6 of 202 Hotels in Lima
New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Convenient and excellent”
5 of 5 stars Reviewed July 4, 2014

One of the nicest Westins I've stayed in, and an overall excellent hotel. Try the ceviche for a light dinner option, delicious and authentic local dish.
Convenient location and in probably the nicest part of Lima. Definitely recommended.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
Thank you for your kind words. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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727 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Mexico City, Mexico
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 1, 2014

This is just the best hotel in Peru and in all Latin America. Rooms are large and the beds and pillows are the most comfortable ever (I'd even buy them.)

In addition to the room the service at the reception and at the restaurants is brilliant. They have two restaurants, but the best is the Maras, a little expensive and fancy, but the food is amazing. Overall the food at the hotel is amazing even in the room service.

I was amazed that the gym has even a Yoga room!

Room Tip: A room with a see to the beach (if the clouds allow.)
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
All of us here love your headline, thanks.
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 1, 2014

The hotel is amazing. It takes care of every possible detail in advance, like no other. Rooms are ample, cozy and clean. Staff is very nice, the street view at night is beautiful. Food is very good.
No cons, for real. The only comment I could put on the table is price. The hotel is expensive but it worths it for sure. But some services I think are outrageous. For instance, two regular and plain glasses with juice (orange and strawberry) USD22
For the rest, highly recommendable. You will feel that it is a five star superior for sure.

Stayed July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
Thank you for your comments. Our prices are set taking into consideration other local five star hotels. I apologize you feel there wasnt value in your restaurant experience. Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
87 reviews 87 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is a very good hotel with excellent service. This hotel is in one of the highest buildings of Lima with excellent panoramic views, located in the middle of the busy financial area of San Isidro. It is new, modern and very clean. Breakfast restaurant is a little bit too small but food is good and tasty. Gym area is modern and clean. Pool area is very nice but pool water was not very clean. Pool needs more cleaning and maintenance. Unfortunately sauna is not for all guests and you have to pay for it, so it is not included in room's price. Internet access is available but a little bit slow. Lounge for special guests is excellent and some of their staff (Rodrigo and Hiromi) are very attentive and always welcome you with a nice smile. I am a Starwood platinum member and I was treated like a king with a very generous room upgrade. I liked this hotel. There is still room for improvements in this hotel but you will not regret to come here and be one of their guests.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
Thank you for your detailed review, its much appreciated. You can be sure that I will be following up. Until next time, I remain. Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

This hotel is beautiful and the service is excellent. We visited Lima for tourism and so the location was not great for us, but the price was! If we go to Lima again we'll be staying in Miraflores to take advantage of location.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
Thank you for your positive review. Try our free shuttle to Miraflores on your next stay. Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 19, 2014

I was lucky enough to stay in this hotel for 40 hours and wish I had stayed longer. It is absolutely beautiful in a lovely area, I was in an executive room which was delightful, beautiful room, great bathroom. the swimming pool was lovely and although this is basically a business hotel I was there for leisure and it was perfect. Breakfast and food outlets very good. If you book an executive room with use of the lounge you will find it well worth while. Staff were exxellent and were happy to check me in for my return flight. A very happy Sylvia.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, July 8, 2014
Fab review! Thanks. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumgait
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2014

One of the best hotels I stayed during my trips. The Deluxe Standard room I booked was very large and everyhting was cosy and clean. The hotel's operations are very good planned and effective, but I have to raise the question of the hotel's internet, which at times didn't work (router failure which was not fixed for 3-4 days). I was attending an event there, and on the first of the event, the Internet suddenly failed. Also, there is no free Internet in the room, which is quite astonishing taking into account the relatively low price of the Internet in the world and the Internet wifi is only available as complimentary service (around 15 USD a day which seems expensive). Furthermore, the hotel staff charged my card twice for the accommodation, which prevented me from making payments for some of the goods I purchased in Peru. So I had to use the cash I had with me. Hopefully my bank will solve the issue very soon.
Apart from these, the hotel is a very good place to stay in Lima.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, June 19, 2014
Thank you for your feedback and I apologize for the double billing of your credit card. Please contact me anytime if it hasnt been cleared up between our banks via TA. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Lima Hotel & Convention Center

Address: Calle Las Begonias 450. San Isidro., Lima 27, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lima
#4 Business Hotel in Lima
#5 Luxury Hotel in Lima
#6 Romantic Hotel in Lima
#7 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Lima Hotel & Convention Center 5*
Number of rooms: 301
Official Description (provided by the hotel):
Westin Lima is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 
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Also Known As:
The Westin Lima Hotel Lima
The Westin Lima Hotel And Convention Center

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