My husband and I stayed at Casona les Pleides for two nights on a recent trip to Cusco. All of the staff that work at the hotel were helpful and friendly! As soon as we arrived they took over an hour to sit with us and talk about our plans for the week over a cup of coca tea. The rooms are immaculately clean with comfortable beds, warm showers, and lovely views of Cusco. The complimentary breakfast is delicious, with lots of different options available (try the fresh pineapple juice if they have it!). The location of the hotel is perfect for a quick stop in Cusco. We only had a few hours to sightsee, and luckily the hotel put us right in the heart of the city so we didn't have to waste time getting there and back. The hotel also helped us to arrange a private tour of the Sacred Valley (full day - including a trip the agricultural terraces of Moray, the Salineras Salt Mines, lunch in Urumbamba and an afternoon in Ollantaytambo before catching our train). Our tour guide and driver for the day was Jaime, and he was wonderful! He was on time for everything, very friendly and informative, and was a very safe driver (on some treacherous roads). While we tried at times to use our limited Spanish, Jaime's English was certainly much better! We liked Jaime so much we actually asked him to drive us two more times later in our trip, and he was happy to oblige.