We turned up unplanned and unannounced and were welcomed with breakfast and tea straight away! Staff were fantastic - very helpful and friendly with good advice on all manner of things! Rooms were comfortable, clean and had everything you needed. There were 3 of us and a room was $55 I think so very good value and the level of service is better than many 5star hotels I have stayed in! I would definitely stay there again if I were to return to Cusco.