We stayed at here prior to our trip to Machu Pichu and after. The staff was very nice and it became our home away from home. Breakfast each morning was good and we ate there the first evening and due to altitute sickness I started to feel faint. The staff was very responsive and immediately brought me tea with the coca leaves and oxygen. After 10 minutes I felt much better.
The only improvement I would suggest is that the rooms should have a dresser to store your clothes and an iron or ironing board. We had to request extra hangers.