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“Restaurant was very nice” 4 of 5 stars
Review of Casa Andina Private Collection Cusco

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Casa Andina Private Collection Cusco
4.0 of 5 Hotel   |   Plazoleta de Limacpampa Chico 473, Cusco 84, Peru   |  
Hotel amenities
Ranked #28 of 145 Hotels in Cusco
Sioux Falls, South Dakota
2 reviews
1 helpful vote 1 helpful vote
“Restaurant was very nice”
4 of 5 stars Reviewed March 14, 2013

I'd like to compliment Freddy at the Restaurant at Casa Andina, Private Collection in Cusco. He was always very friendly, understood my attempts to speak Spanish and was very dedicated to service. Please let him know that it was much appreciated.

Room Tip: Our room was very clean and quiet,
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,089 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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1 review
5 of 5 stars Reviewed March 14, 2013 via mobile

This was my second time in Cusco and first time at this hotel. It is the perfect size, the reception greeted us and remembered us every time we entered/exited the hotel. Breakfast buffet was great too. The location is nice, just an 8 minute walk from the main plaza de armas so it is not noisy like hotels closer to the plaza. The Concierge was wonderful, they arranged all of our transportation to and from the train stations, airport, and around town. I'll definitely be back.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fellsmere, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2013

My wife and I stayed at the Cusco Casa Andina Private Collection during our Peru vacation this month(Mar 2013) We were very impressed with the level of service, politeness of the staff and the cleanliness of the hotel. The hotel is in a good location, close to many restaurants and other places of interest. The breakfast (included in the price) was excellent. If ever in Cusco again, we would definately try to stay here. Of special mention is one of the Bell men, "Roosvelt" who was over the top helpfull. He always had a smile and went out of his way to make our stay pleasent. As part of our trip, we had to check out for a day while traveling to Machu Picchu. The hotel locked up the majority of out luggage while we were away at no charge, and upon checking back in we retrieved our luggage and everything was perfect. Super job to all!

Room Tip: If possible, avoid rooms in the front of the hotel, street noise can be loud.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Top Contributor
71 reviews 71 reviews
44 hotel reviews
Reviews in 47 cities Reviews in 47 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 11, 2013

We stayed here a couple of nights to acclimatise to the altitude as part of a South American trip.
Bearing in mind that this is in Peru and not a country in Europe this is a perfectly good hotel. We had a room which was rather spartan but fit for purpose, i.e. clean, somewhere to rest and have a wash. The location is good and the staff very helpful and cheerful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 10, 2013

The hotel is in a great location, wonderful property and for the most part a great value. Cusco is expensive and this hotel seems to offer more for dollars paid. Breakfast great and Piscos very good in the hotel bar! Staff was very accommodating as well as listened to our requests with a great deal of respect. I would return a third time!

Room Tip: Upper floors with as many views and windows for light as older residence made into a hotel. 301 was...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 10, 2013

This hotel was a great disapointment. I took a group to the hotel and what a dark dingy hotel.
I rented a suite as I called and was told there was oxygen enriched in the room. This is in the brouchure and is also confirmed by the booking staff. The hotel is in a great location and the restaurant staff are great, the front desk has a lot to be desired. There is no oxygen in the rooms including the suite and you must even fight for a devise. I ordered oxygen and was given a price of $20.per day for a client and they wanted to charge $30. I had to fight for the oxygen in the suite and also for one of my clients. The rooms are ok and that is including the suites not worth the money and would try to find something else no way is this a 4 or 5* hotel to say the least. Not a good choice.

Room Tip: Dont go there nothing that is said about this hotel is true other than the location
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Private Collection Cusco, responded to this review, April 25, 2013
Dear guest,

Thank you very much for your comments on Trip Advisor. We always appreciate our guests´ feedback.

In reference to the oxygen, we do provide it on request but it is important to point out that our rooms are not oxygen enriched.

Please accept our sincere apologies for any misperception and we hope we have the opportunity to welcome you at our hotels again.

Best regards,

The Casa Andina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2013 via mobile

Stayed at this hotel for 3 nights as a launching point for sight seeing in Cusco, the sacred valley and Machu Picchu. This hotel is a bit of a maze as the rooms are organized in rings around several different internal courtyards. But this layout gives a great sense of staying in a traditional (very big) home and there are many seating areas in the courtyards.

Pros:
1) Great staff and service
2) charming layout
3) clean
4) oxygen in the lounge to help with altitude sickness
5) large breakfasts
6) central location (5-10 min walk to plaza de armas)

Cons:
1) carpet in rooms is a little dated
2) some rooms do not have any windows at all
3) rooms adjacent to the busy street can be a little noisy

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Andina Private Collection Cusco

Address: Plazoleta de Limacpampa Chico 473, Cusco 84, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Cusco
#15 Business Hotel in Cusco
#17 Family Hotel in Cusco
#20 Romantic Hotel in Cusco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Andina Private Collection Cusco 4*
Number of rooms: 93
Official Description (provided by the hotel):
Casa Andina Private Collection Cusco is located in a beautiful eighteenth century mansion. Its majestic colonial courtyards invite you to live an authentic Cusco experience, in a space full of beauty and history. It is located just 4 blocks away from Cusco's main square, ideal city point for exploring the delights of the Imperial city. Start the tour from the Limacpampa square, located just outside the hotel. Discover the magic of the mythical city of Cusco, and its narrow cobbled streets. Be surprised by the ancient Inca culture. ... more   less 
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Also Known As:
Casa Andina Private Collection Cusco Hotel Cusco
Cusco Casa Andina Private Collection

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