This hotel is really well placed in Cusco to allow easy access to tours and a walk to the city square. The staff at all levels were keen to provide very good service and did. The hotel is a bit of a rabbit warren but once you get a feel for the layout you get around ok. The hotel is a large old colonial house and the bars, dining rooms and lounges are quite grand. Our bedroom was comfortable with a small sitting room. We had dinner in the restaurant, it wasn't great but adequate. Breakfast was good particularly the omelette which the chef was very happy to prepare. The bar I thought was a bit expensive for basics such as a coke , agua con/sin gas and a beer. Overall this is a very pleasant hotel. We did not require oxygen assistance but it is available in the hotel. Happy to recommend this hotel for your stay.