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“Great location and service but old and worn down rooms” 3 of 5 stars
Review of Casa Andina Private Collection Cusco

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Casa Andina Private Collection Cusco
4.0 of 5 Hotel   |   Plazoleta de Limacpampa Chico 473, Cusco 84, Peru   |  
Hotel amenities
Ranked #26 of 144 hotels in Cusco
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great location and service but old and worn down rooms”
3 of 5 stars Reviewed January 5, 2013

Hotel staff is very friendly and the restaurant is great. But the hotel is rather noisy and the rooms are very old and run down. Great place to rest up before Machu Picchu or after, but not a luxury or "private collection" facility. It’s nice enough but could use a bit of sprucing up.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Private Collection Cusco, responded to this review, January 30, 2013
Dear Guest,

Thank you for the opportunity you give us to know your insights regarding your recent experience at our hotel.

Our hotel used to be a colonial house during the 18th century and has been conditioned for guest accommodation under certain guidelines of the National Institute of Culture. We sincerely regret we could not exceed your expectations during your stay with us and if you felt we were not up to what you expected.

Rest assured we will be taken your opinion into consideration and we look forward to welcoming you back soon.

Best regards,

The Casa Andina team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Grand Junction, Co
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 2, 2013

This is a nice hotel and the restauant associated with it is great. The location is convenient to most attactions such as museums and restaurants. It is in an old buiding that has two courtyards and is quite attractive.
My only issue is that being an older building, the rooms are small. Again, not particularly a big issue since you really should be out seeing the sites. But my problem is when they start with a small room then put a king sized bed in it. Makes for very cramped quarters. Talking to someone else who stayed at the Monasterio the same thing happens there. So I guess they get to advertise a king size bed and neglect to mention it precludes actually staying in the room in an upright position for any lenght of time with a degree of comfort.
We stayed at the same chain in Trujillo and really liked it but it was not in an historical building.

Room Tip: Ask to have a room not at the top or bottom of the oudoor stairs. There is no elevator so you get a...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CasaAndina_CS, Propietario at Casa Andina Private Collection Cusco, responded to this review, February 13, 2013
Dear guest,

Thank you for the time to share your comments about your last stay at Casa Andina Private Collection Cusco.

We deeply regret we did not meet your expectations while staying with us. Our hotel used to be a colonial house during the 18th century and has been refurbished for guest accommodation under certain guidelines of the National Institute of Culture. This is the reason why only slight changes can be made.

We are very sorry if you did not felt totally comfortable at your room. Rest assured that your comments will be taken into account.

As well, please let us mention that we currently do not have a hotel in Trujillo but it is one of our upcoming destinations.

We hope we have the opportunity to have you again with us.

Kind regards,
The Casa Andina team
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New York City, New York
Top Contributor
67 reviews 67 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 1, 2013

This hotel exceeded our expectations. While we were in Cusco, we also stayed in Hotel Monasterio at more than three times the price of Casa Andina. Although Hotel Monasterio is certainly more elegant and has much nicer public space, our room was much nicer and larger at Casa Andina. I would strongly recommend this hotel

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 31, 2012

This is an old Spanish building with lovely open courtyards and beautiful paintings on the walls. There is a cozy bar area and a good restaurant. The rooms are comfortable but, not luxurious. The location is wonderful and the staff is helpful and friendly.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, DC
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

Just stayed in this hotel for four nights last week. The location is unbeatable, in the center of it all. Great service, friendly staff that are very helpful, amazing breakfast and coca tea served all day in the lounge. I really enjoyed the experience.

Stayed December 2012, traveled with friends
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North Berwick
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 29, 2012

This very old hotel is built in the heart of the city of Cusco and is close to all major museums, shops, restaurants and sights
The rooms are comfortable and look onto courtyards with fountains and shrubs
The service is quiet, friendly and first class
There is a lounge which looks out onto the busy Cusco streets and which has all the requirements of a major hotel in an international city - Internet, ATM, all day Coca tea, bar etc
The food was very good and of a high standard

Room Tip: Any of the rooms looking onto the courtyards
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stockholm
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 17, 2012

The hotel is a very beatiful historic building, the staff very friendly and service minded. Breakfast, contents and service, is average.
My complain is that our room (as most or maybe all rooms) had no window to the outside. It had one window, but only to the corridor that had a glass wall towards an atrium garden. As the room had neither an apparent ventilation nor A/C, we had to open the window towards the corridor to get some fresh air. Which meant that we heard all the noises during the night from there. Of course anybody could have entered through the low set window.
On the positive side is that the hotel is situated middle in the old town which makes it very convenient for excursions in Cusco. I suppose the problem with room is because the hotel is a converted old palace.

Room Tip: I don't know if they have rooms with windows to the street, if so try to get one of those.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Andina Private Collection Cusco

Address: Plazoleta de Limacpampa Chico 473, Cusco 84, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Cusco
#15 Family Hotel in Cusco
#15 Business Hotel in Cusco
#19 Romantic Hotel in Cusco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Andina Private Collection Cusco 4*
Official Description (provided by the hotel):
Casa Andina Private Collection Cusco is located in a beautiful eighteenth century mansion. Its majestic colonial courtyards invite you to live an authentic Cusco experience, in a space full of beauty and history. It is located just 4 blocks away from Cusco's main square, ideal city point for exploring the delights of the Imperial city. Start the tour from the Limacpampa square, located just outside the hotel. Discover the magic of the mythical city of Cusco, and its narrow cobbled streets. Be surprised by the ancient Inca culture. ... more   less 
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Also Known As:
Casa Andina Private Collection Cusco Hotel Cusco
Cusco Casa Andina Private Collection

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